Larry H. Miller American Toyota Albuquerque

My car battery died 3 times in the last month! I am very frustrated with my Toyota Highlander Hybrid, 2018. I have had it since July 2018, my mileage is 14,500 miles on it. In the last 6 weeks, my I am very frustrated with my Toyota Highlander Hybrid, 2018. I have had it since July 2018, my mileage is 14,500 miles on it. In the last 6 weeks, my car would not start 3 times due to drained battery. I had to have it jumpstart. I took it in for my 15K service and told them that I wanted the battery replaced. They tested and said I didn't need a new battery because the test came back normal. Not even a week later, after I drove around town, but did at least an hour drive back and forth to drop off the dogs, we left town for 5 days. My car would not start again the next morning. I took it back in a second time within a week, and again, they would refuse to change my battery!!! Would not recommend this dealer at all. There is a private dealership in Albuquerque specialized in Japanese cars with excellent reviews. More

Great I have been coming to your facility since I moved here from Massachusetts. Mel Rosa is amazing and would not go to anyone else. He is professional, I have been coming to your facility since I moved here from Massachusetts. Mel Rosa is amazing and would not go to anyone else. He is professional, kind and caring. He has been very good to me and know he is giving me the best care. More

routine oil change Similar to other times I've scheduled routine oil changes, the LHM staff handled things quickly and efficiently. The waiting area was comfortable, wi Similar to other times I've scheduled routine oil changes, the LHM staff handled things quickly and efficiently. The waiting area was comfortable, with coffee and various pastries available. This is the best place I've been for regular maintenance. More

Very efficient, well done, courteous and professional. The entire process from booking until completion is pleasant and painless. My car is beautiful and like new each time.Thank you so very much. The entire process from booking until completion is pleasant and painless. My car is beautiful and like new each time.Thank you so very much. More

“Better fit” 4Runner? My second new Toyota Truck/SUV purchase, closed by Clay Schroeder, was the WORST big item, tangible investment I ever made. Make sure the vehicle y My second new Toyota Truck/SUV purchase, closed by Clay Schroeder, was the WORST big item, tangible investment I ever made. Make sure the vehicle you test drive and agree upon is exactly the same as the one signed for and delivered. Duh! Not only did I receive a different 4Runner, but I also ended up overpaying due to the change. Was informed at a later date the one received was “a better fit.” More

LHM American Toyota by far the best service department I’ve ever been to. My service advisors Rich Geyer and Chris Torres are completely on top of everything. The Service manager Tim Scully also checked t I’ve ever been to. My service advisors Rich Geyer and Chris Torres are completely on top of everything. The Service manager Tim Scully also checked to make sure everything was in-line and that I was happy with my vehicle service. I wouldn’t take my girlfriends Lexus any where else More

Good customer service personnel. A service department with little interest in resolving issues. In fact the service department is mainly concern with covering up vehicle defects, making excuses why this with little interest in resolving issues. In fact the service department is mainly concern with covering up vehicle defects, making excuses why this vehicle cant be driven like every other car. More

Great Customer Service I love bringing my Toyota in to get serviced here at American Toyota! I get the absolute best customer service from Mel! Keep up the great work! I love bringing my Toyota in to get serviced here at American Toyota! I get the absolute best customer service from Mel! Keep up the great work! More

We had a great experience working with Clay Schroff & Miguel Solis. The experience was stress free. We always dread going to financing because of the pressure they put on people. Not the case with Jessic Miguel Solis. The experience was stress free. We always dread going to financing because of the pressure they put on people. Not the case with Jessica Baca. More

Routine Service My service work was completed promptly and professionally. Reasonable suggestions for additional work beyond what I originally requested. Vehicle wa My service work was completed promptly and professionally. Reasonable suggestions for additional work beyond what I originally requested. Vehicle was clean when it was returned to me. More