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Larry H. Miller American Toyota Albuquerque

Albuquerque, NM

4.0
1,826 Reviews

5995 Alameda NE

Albuquerque, NM

87113

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Showing 1,826 reviews

January 03, 2020

We have had nothing but excellent service. The 2 times we had to have work done in Florida by a Toyota dealership, Americian has had to redo the work. Americian worked with us to keep cost down. I will only More

by Dmhorton
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jan 03, 2020 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for these kind words! Your support is much appreciated. - Hud Romero, Store Manager

December 30, 2019

Took vehicle in for maintenance. Service personnel exceptional in keeping me informed of work being done. Dealership goes way out for comfort of customer. Work done to perfection and very reasonable. More

by Llnt2005
Recommend Dealer
Yes
Employees Worked With
Jeff solice
Dec 30, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for stopping by! Should you need anything else, please let us know. - Hud Romero, Store Manager

December 11, 2019

John Brummett was awesome! Took the time to make us comfortable. He was very patient and answered all of our questions. He made the experience delightful! Casey did a good job on the financing side fo More

by Edwinssiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brummett
Dec 11, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this awesome review! We will be sure to pass along your kind words to the staff. - Hud Romero, Store Manager

December 02, 2019

They got me in and out pretty quickly for a simple repair. Pickup took the longest, because no one seemed to have a system. Plan for that. Otherwise, they were great! More

by Sojourner_k
Recommend Dealer
Yes
Employees Worked With
Service Techs, unknown
Dec 02, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for the feedback. We truly appreciate your support. - Hud Romero, Store Manager

November 27, 2019

I missed my 8:00am Appt and went to apologize in person and they were kind enough to take me for an afternoon appt so the car would be good to go home to see my elder mother. Mariah was very professional a More

by GDebbie -dbokan
Recommend Dealer
Yes
Employees Worked With
Mariah
Nov 27, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for coming to see us! We truly appreciate your review. Should you need anything else, please let us know. - Hud Romero, Store Manager

November 23, 2019

Jessie Contreras is the best service advisor! He is always welcoming, friendly and very patient. When I arrive he greats me with a smile and gets my 4Runner in and out in a timely manner. More

by Barb
Recommend Dealer
Yes
Employees Worked With
Jesse Contreras
Nov 25, 2019 -

Larry H. Miller American Toyota Albuquerque responded

It was a pleasure assisting you at the dealership! We will be sure to pass along your kind words to Jessie! - Hud Romero, Store Manager

November 22, 2019

Good experience John was very personable and honest about availability, or the unavailability of the car we wanted. Help us to make a very good but difficult decisio More

by ctrotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brummett
Nov 22, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for stopping by! We truly appreciate your recommendation. - Hud Romero, Store Manager

November 22, 2019

Gotta say he is one of most amazing guys.. very helpful, cares about his customers, took the time to explain rebates on the cars I was interested in. I would definitely recommend John Brummet to all my fri More

by melanie_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brummett, Hiram Herrera
Nov 22, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thanks for stopping by! We truly appreciate your recommendation of our dealership. - Hud Romero, Store Manager

November 21, 2019

Appreciate your care for our 2017 Sienna repair. We are Appreciate your care for our 2017 Sienna repair. We are happy with repairs. Just have a question about some issues with Sirius XM radio and my Blu More

by Nana
Recommend Dealer
Yes
Employees Worked With
Damiano ?(Service Rep)
Nov 22, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for reaching out, Nana! Please call us at the dealership so that we continue to assist you. - Hud Romero, Store Manager

November 20, 2019

Excellent customer service & car maintenance and repairs Excellent service always and any repairs or service on my Toyota are done professionally. I make an appointment as repairs are done while I wait in th More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ortiz
Nov 20, 2019 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for choosing our dealership. Have a great day! - Hud Romero, Store Manager

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