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Larry H. Miller American Toyota Albuquerque - Service Center

4.7

290 Lifetime Service Reviews

5995 Alameda Blvd NE, Albuquerque, New Mexico 87113

290 Reviews of Larry H. Miller American Toyota Albuquerque - Service Center

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November 15, 2018

"Prompt and professional service"

- Katherine O

My first time using American Toyota service. Friendly, on time, The service was done promptly and each step clearly explained. Final report helpful and easy to understand.

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Recommend Dealer
Yes
Employees Worked With
Damiano Vassaw
Nov 16, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Katherine, thank you for choosing to come and see our team. I am happy to know our service team took care of you and helped you have a great experience with us. If you need anything down the road, do not hesitate to let us know. — JR Malouff, General Manager

November 13, 2018

"Service support"

- Deborah

The team at Larry Miller was very helpful in figuring out why Firestone found rear wheels on new van needed shims when the van passed the alignment check at Toyota. The service agent (Joseph Sava) was very helpful in recommending the 15 point courtesy check.

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Recommend Dealer
Yes
Employees Worked With
Joe Sava
Nov 14, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Deborah, it is a pleasure to hear that our team was so helpful. Thank you for this marvelous review. let us know if you need anything else down the road and we will be happy to help. - — JR Malouff, General Manager

November 10, 2018

"Great service!"

- cplynch

I’ve always been very happy with the service I’ve received at this dealership. I will continue to have my vehicle serviced here. Thanks!

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Recommend Dealer
Yes
Employees Worked With
Gary Bui
Nov 12, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am overjoyed to know you have been happy with the service you have received. Thank you for continuing to come back and see us. Let us know how we can be of help to you in the future. — JR Malouff, General Manager

November 10, 2018

"Great customer service! Great employees!"

- Acelr8930

I had to have warranty work done on my 2017 Tacoma. A windshield had to be replaced that was cracking in a odd place. The windshield was ordered and when it arrived it was replaced in a timely manner. They even did my 5000 mile maintenance at that time. The work was done in a professional manner, and all of the employees were so helpful and nice to deal with. I’d recommend this business for buying a new or used car and for service.

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Recommend Dealer
Yes
Employees Worked With
All employees were excellent. Ray Maestas was one of the drivers that help me get to work and back. He did an excellent job and is very friendly.
Nov 12, 2018 -

Larry H. Miller American Toyota Albuquerque responded

I am thrilled to read that our team could earn your kind recommendation. Thank you for choosing to come see us with your 2017 Tacoma. I am glad we could be assistance to you. If you should need anything else, do not hesitate to let us know. — JR Malouff, General Manager

November 06, 2018

"Could not have been better"

- DM.Merren

I had my oil changed and tires rotated. Nothing but the best service any where I have been to quick to the point service I believe the service advisors name was Craig

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Recommend Dealer
Yes
Employees Worked With
Craig Bull
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2018 -

Larry H. Miller American Toyota Albuquerque responded

It is great to read that our team looked after you so well when you came in for your oil change. Thank you for this kind review. We will look forward to seeing you again in the future should you need anything else. — JR Malouff, General Manager

November 02, 2018

"Normal service"

- Raymo

Good service. Made an appointment, and don't undrstand why it takes an hour and a half to change oil and rotate tires. Don't appreciate my trunk being left a mess from the techs getting to the lug socket.. Other than that, no complaints.

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Recommend Dealer
Yes
Employees Worked With
Don't know who worked with me.
Nov 02, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for this honest and kind review. We do our best to provide the highest quality of services for our customers. If we can be of any more help to you in the future, do not hesitate to let us know. We will be happy to assist you. — JR Malouff, General Manager

October 31, 2018

"Scheduled Service."

- jtwilkins

I've owned my 2015 Tundra for a year and even though I did not purchase it from LHM America Toyota, I have had the oil changes and other required minor maintenance done there. The associates are always friendly, answer any and all questions and most importantly take great care of my vehicle.

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Recommend Dealer
Yes
Employees Worked With
An individual in the Service department.
Oct 31, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Thank you for coming to see us for your 2015 Tundra's maintenance needs. I am pleased to read that our team has been taking such great care of you. We will certainly look forward to an opportunity to be of help to you again in the future. — JR Malouff, General Manager

October 30, 2018

"Welcoming Fast Service "

- nicole10

Very welcoming two people came up to my truck as soon as I pulled in to assist me which was great. Took my niece out of my vehicle sat in the lovely new lobby with kids area. Drink station was available to us although we did bring in our lunch. Many TVs around to watch while waiting.

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Recommend Dealer
Yes
Employees Worked With
Marvis Aragon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 31, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Nicole, it is wonderful to hear that our team looked after you and your niece so well. Thank you for sharing about your great experience with us. I am glad to know you were comfortable during your stay here. If you need anything in the future, we will be happy to assist you. — JR Malouff, General Manager

October 26, 2018

"Better"

- Erica

I had routine maintenance yesterday on my vehicle. My appointment was at 1 PM on a Thursday afternoon. My experience with much better than previous experiences. This is probably because the dealership with less busy on a Thursday afternoon. While I was there I bought a new cover for my steering wheel and their service guys put it on for me even though it was very difficult. I appreciated that a lot.

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Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 29, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Erica, I am glad to hear that our team could provide you with such a great experience and even be of help with your steering wheel cover. Thank you for choosing to come back in and see us. Let us know if you need anything in the future and we will be glad to help. — JR Malouff, General Manager

October 22, 2018

"Efficient helpful affordable "

- Julie

Thorough evaluation of vehicles status is critical It is difficult to determine if that was done However Mel has been honest and trustworthy in the past

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Recommend Dealer
Yes
Employees Worked With
Mel rosas
Oct 22, 2018 -

Larry H. Miller American Toyota Albuquerque responded

Julie, I am glad to know that Mell has been so great to work with throughout the past. Thank you for your kind review. Come back and see us if we can be of any further assistance to you. — JR Malouff, General Manager

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