Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Casa Chevrolet
Albuquerque, NM
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
176 Reviews of Larry H. Miller Casa Chevrolet
July 12, 2012
Our salesman Eric Sapien was very attentive,and listened to what we were looking for. He answered all our questions. He was extremely informed on the features of the vehicles and also had great knowledge of to what we were looking for. He answered all our questions. He was extremely informed on the features of the vehicles and also had great knowledge of the inventory. The selection on trucks was extensive and they even had a great selection on colors. Everyone there was friendly, helpful and respectful. We really appreciate them. Jack in finance was also wonderful. From start to end it was a pleasure. This was our second truck from them. .We will be back Thank You, Brenda and Robert Price More
by brendaprice
Employees Worked With
Tom Jenson, General Manager, Eric Sapien
July 01, 2012
The very specific vehicle that I was looking for was very difficult to find. Tony was able to locate exactly what I was looking for and offer it to me at a great price. I live in Alamogordo and due to work difficult to find. Tony was able to locate exactly what I was looking for and offer it to me at a great price. I live in Alamogordo and due to work, it was difficult for me to travel to Albuquerque to get the vehicle. Tony was willing to meet me in Las Cruces and deliver the perfect car! Throughout the process of looking for the car and finalizing the purchase, Tony kept me informed and quickly provided all the information I requested. I would definitely recommend this dealership to anyone looking for a pleasant, car-buying experience. More
by mleadingham
Employees Worked With
Tony Ngo
July 01, 2012
We are looking to buy a Chevy Traverse and Christian was very friendly, knowledgable, and has great people skills. I will definitly recommend Christian at Casa Chevrolet to any and all that looking for a ve very friendly, knowledgable, and has great people skills. I will definitly recommend Christian at Casa Chevrolet to any and all that looking for a vehicle. We are looking forward to working with them when we are ready to purchase. More
by jjlusk
June 30, 2012
Justin was extremely professional and helpful in helping us learn about the vehicles we were interested in. He was friendly and knowledgeable about the Camaro as well as able to answer any questions or conc us learn about the vehicles we were interested in. He was friendly and knowledgeable about the Camaro as well as able to answer any questions or concerns we had! More
by Monabeyta
Employees Worked With
Justin Williamson
June 28, 2012
The service at Marks Casa Chevrolet is amazing!! Justin was very helping in identifying what car would be a great fit for my family and our budgt. Joe Ulibarri was great in getting us a fantastic deal. Jus was very helping in identifying what car would be a great fit for my family and our budgt. Joe Ulibarri was great in getting us a fantastic deal. Justin was very honest and I knew I was being sold a great car at a great price. I highly reccommend this trustworthy, professional salesman and dealership. More
by reginaruiz10
Employees Worked With
Justin Williamson
June 24, 2012
Justin was very friendly and informative. He was very willing to get answers to all of our questions and concerns. We will definitely return to Casa Chevrolet, Justin, and their finance manager for any n willing to get answers to all of our questions and concerns. We will definitely return to Casa Chevrolet, Justin, and their finance manager for any new purchase!!!!! Thanks!!! More
by scotchbear
Employees Worked With
Justin Williamson
June 13, 2012
Customer service was friendly and helpful. They did not keep us waiting like other dealerships do.Did not try to oversell anything accepted what my needs were. keep us waiting like other dealerships do.Did not try to oversell anything accepted what my needs were. More
by j3ss1966
Employees Worked With
Tommy J & Perry, Perry Fields
June 11, 2012
Great customer service. We received a quote from a different dealership and Casa gave us a Much better quote. We were very pleased with how Justin worked with us and the price we got. We are very hap different dealership and Casa gave us a Much better quote. We were very pleased with how Justin worked with us and the price we got. We are very happy with the truck we got. More
by Hsalazar
Employees Worked With
Justin williamson, Justin Williamson
June 04, 2012
My initial experience with the dealership was somewhat ok. As most consumers in today’s economy I was shopping around looking for a cost effective deal that would meet my budget. I had narrowed my choic ok. As most consumers in today’s economy I was shopping around looking for a cost effective deal that would meet my budget. I had narrowed my choices between a car at Mark Casa Chevrolet and a car at another local dealership. I made my choice founded on my visit of the two dealerships, the test drives of the vehicles, looks and appearances of the vehicles, and from online resources. My initial visit to Mark Casa was on Saturday 26, May 2012. I went back to purchase the vehicle on Monday 28, May 2012. I arrived at the dealership at approximately 3:30pm and didn’t leave until 8:30pm. The car was supposed to have been detailed and it was not. They merely washed the outside with a hose not even with soap. The windows were streaked and dirty, the dash was dusty and the seats were just as dusty. The sales men that were working with me didn’t did not seem to focus on customer service as much as what time they were getting off or what was going to be said on this or another evaluation. After hours, and hours of waiting to sign the contract, I left for home. The next few days were a living nightmare. Call after call from the two sales men poured came into my phone lines. I felt as if I were a criminal being harassed and hounded as if I were in the wrong for a felony crime. With the imperative demands and forceful attitudes of the two sales men I felt threatened and belittled. I kept my end of the bargain, since then there have been no calls back so that they do not have to fulfill their end of the agreement. I feel that this irrational display of customer service is demeaning to the community of Albuquerque and discredits Chevrolet and General Motors. At this time I would not recommend this dealership to anyone in the community. More
by qMp2003
Employees Worked With
Justin Williamson & Michael Tholund, Michael Tholund, Justin Williamson
