Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Back

Larry H. Miller Casa Chrysler Jeep

Albuquerque, NM

4.3
255 Reviews

9733 Coors Boulevard NW

Albuquerque, NM

87114

Directions

Latest Reviews

October 16, 2021

"DARREL CUBILLOS is the service manager at this location..."

- Armanim189

DARREL CUBILLOS is the service manager at this location and he absolutely useless. I Initially took my car in for an oil change and a day later the car started smoking and leaked all the oil out. We had to have it towed to the dealership and they fixed it with no explanation as to what they did wrong. After the repair, 3 days later the engine started knocking and they said all 3 of the cylinders on one side needed to be repaired. So I paid them $3,000 to fix it. A week later after the repair the knock started again and they told me it was the opposite side 3 cylinders and those needed to be replaced as well for an additional $3,000. So once again we had it fixed. At no time during any of these interactions did Darrel offer anything to assist in the situation. No rentals, no discounts, no even a car wash. One month later after all 6 cylinders were repaired the car starts overheating and leaking radiator fluid everywhere. We Bring it in to Darrel Cubillos once again and he shows no sort of empathy for how much hardship this has caused my family. We use the vehicle to take our kids to school and for work. after this repair it will have been the shop for over a month. I asked Darrel Cubillos to call me with the new estimate. Does he? Nope. Instead he texts me a new estimate for $1,800 to replace the radiator. With no explanation! I This is all over a 3 month span and they tried to charge me over $8,000 worth of work with not even an apology. Clearly the car is a Lemon or the dealership and Darrel are complete crooks and out to rip everyone off. Either way Darrel has 0 clue how to help customers and could really use some lessons in customer service. Not only will I never take my car there again, I will never buy a jeep, I will tell you everyone I know how much of a scam this place is, and I’m going to write every possible complaint I can against Darrel Cubillos. Please never take your car here!

Read More

Employees Worked With

Darrel Cubillos

October 16, 2021

"BEWARE!!!!!! Wife took her car for oil change after she..."

- joshua.kaufman1

BEWARE!!!!!! Wife took her car for oil change after she left she was driving home and another driver told her the car was smoking and oil was leaking out everywhere. All the oil in the vehicle leaked out everywhere all over car. The engine started knocking after this. The vehicle has been there for almost 3 months and not one phone call on progress of repairs. Will be calling Chrysler corporation as none of our calls are returned and our visits are result in no resolution! Only reason got 1 star is cause cant do zero!

Read More

Employees Worked With

Larry H. Miller Casa Chrysler Jeep
1.0

October 01, 2021

"Purchased another jeep. Ramsy is a great salesman. 👍..."

- Susan

Purchased another jeep. Ramsy is a great salesman. 👍 Larry in finance was also great to work with.

Read More

Employees Worked With

Larry H. Miller Casa Chrysler Jeep
5.0
Larry Ashbrook
5.0
Other Employees : Ramsy Asad

Dealership Inventory (149 Vehicles)

new 2021 Jeep Renegade car, priced at $27,715
2021 Jeep Renegade
new
Slate Blue Pearlcoat exterior
Automatic
Four-wheel Drive
used 2018 Ram 1500 car, priced at $40,999
2018 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2021 Jeep Grand Cherokee L car, priced at $53,425
2021 Jeep Grand Cherokee L
new
Metallic exterior
Automatic
Four-wheel Drive
new 2021 Jeep Renegade car, priced at $26,255
2021 Jeep Renegade
new
Metallic exterior
Automatic
Front-wheel Drive
new 2021 Jeep Grand Cherokee L car, priced at $52,880
2021 Jeep Grand Cherokee L
new
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2020 Jeep Compass car, priced at $28,650
2020 Jeep Compass
used
Redline Pearlcoat exterior
Automatic
Four-wheel Drive