Larry H. Miller Chevrolet Murray

Great experience, with the trade in and purchase of used car. Answered all my questions, and I felt that I got a reasonable price. Buying a car always takes such a long time, but the time seemed to fly by car. Answered all my questions, and I felt that I got a reasonable price. Buying a car always takes such a long time, but the time seemed to fly by; everyone was so nice and accommodating. It was a really good experience for me and I would definitely recommend Larry H. Miller's dealership to every one I know. More

We had a great experience... however... once we got the car home we realized there is two tears in leather on the back of the seat.... if I would have seen this prior to purchasing I would have never bough car home we realized there is two tears in leather on the back of the seat.... if I would have seen this prior to purchasing I would have never bought this vehicle... I guess I am asking for recommendations on how to fix this problem? I keep my vehicles up to great standards and plan on keeping this for awhile and do not want it to tear even more... I do know this will also be an expense to me! Kim Mills More

I was treated with respect, courtesy and a genuine concern that I would purchase the vehicle that I wanted. Grant Bassett did all that. I was shown different models of the CRUZE and was explained to concern that I would purchase the vehicle that I wanted. Grant Bassett did all that. I was shown different models of the CRUZE and was explained to about the many features, options and prices. Mr. Bassett accompanied me on a test drive, talked with me on the lot about my wants/needs all on a cold windy day(It didn't phase him). At his desk, I was welcomed and personally felt that he had my best interests at heart(I felt good about purchasing a vehicle). A price was negotiated, the vehicle was located and delivered the same day. The original sales contract(signed by me that day) had a glaring figures error that I noticed that night. I called Grant that night(10pm), to explain my concern, he was concerned too! The next day I showed up at the dealership, presented the copy of the contract to Grant, his response was "We'll make it right". Mike Holmes(Finance Manager) agreed there was a problem with the figures. The problem was rectified and the deal was made. Upon delivery of the vehicle, Grant explained in depth about how the features worked/got me hooked up to OnStar/explained the service department and showed great concern that I was happy with my purchase. The roses were a nice touch at the end. I'm a very satisfied Larry H. Miller Chevrolet customer. I would recommend this dealership to anyone! Thank you, Grant Bassett for making my vehicle buying experience enjoyable! Sincerely' Kent More

I know Tom for so many years and he always provide good costumer service ,and always I trust heis comments. I know that when I come to the dealer I feel secure about the service advisor , so in this case costumer service ,and always I trust heis comments. I know that when I come to the dealer I feel secure about the service advisor , so in this case is Tom Scharlow .In the past I have bring to the dealer at list 25 different cars ,includen my kids and even from work I have in the past a little problem with on e of Suburbans ( brake system) and I call Tom to see if they can help me ,I remember we try to fix the Sub 3 times and he when the extra mille to acomodate the shechedule time and follow up with me about to fix the problem , he never let me down ./././thank you .. More

I appreciated Tom's courteous manner in which he took care of everything I needed while I was there. The service was completed prior to the time indicated, so I was pleasantly surprised when a half hour care of everything I needed while I was there. The service was completed prior to the time indicated, so I was pleasantly surprised when a half hour before the promised time, Tom came to let me know it was completed. I appreciated the work that was done. Thank you. More

I was very pleased with Tom's attitude and expertise when dealing with me. He explained things to me as we went through the process. You can tell he is a happy employee and loves his job. He has a good perso dealing with me. He explained things to me as we went through the process. You can tell he is a happy employee and loves his job. He has a good personality and I am pleased with the service he gave me. Sincerely, Jerri Suominen Wolder More

I had my oil changed, tires rotated and the air in the tires was supposed to be at 30 psi per tire - The air in the tires wasn't checked. Each tire had a different pressure and it was one of the things th tires was supposed to be at 30 psi per tire - The air in the tires wasn't checked. Each tire had a different pressure and it was one of the things that needed to be done. There was only one person releasing cars that were completeo we had to wait almost 20 minutes to get my car. This could have been done better. With such a large service department only having one person available seems counterproductive. More

We Initially were approached by Brian, but he had a previous customer ask for him during our conversation so we were handed over to Steve Holmes who assisted us with our purchase and closing the sale. previous customer ask for him during our conversation so we were handed over to Steve Holmes who assisted us with our purchase and closing the sale. Brian returned at the end of the transaction before we signed the paperwork. Steve was great and dedicated to answering all our questions. He was attentive to our needs and courteous during the course of our experience. He was very personable and assisted us in every way to get the vehicle that we wanted. Due to his professional manner and how his attitude while he was assisting us we are considering getting another vehicle for our college bound kids. Because of our great experience we would come to Larry H. Miller Chevy and purchase through Steve again. We have asked him to keep his eye open for reliable used sedans for our college age kids. Steve should be commended for his customer service and professionalism and attentive manner in which he conducted our transaction. I have and will make referrals to my family and friends to see him for their car purchase needs. Thanks, Jess More

I guess in any job you should leave some room for improvement. For a lube job I just have to assume that the job is done correctly and that the tires were rotated as to what I am paying for. But I w improvement. For a lube job I just have to assume that the job is done correctly and that the tires were rotated as to what I am paying for. But I was helped right away and was out of there in less than an hour. More

Since I've bought my new car; my Chevy Cobalt, I was givin 3 free oil changes. I was really impressed with all of them. With my old car I went to Jiffy Lube. They had great customer service as well but givin 3 free oil changes. I was really impressed with all of them. With my old car I went to Jiffy Lube. They had great customer service as well but they did not rotate my tires and the price I paid was higher than I pay here at Larry H Miller. I will continue to come to Larry H Miller because I get great customer service and a great price of only 25 dollars per visit. Thanks again for your great service! More