Larry H. Miller Chevrolet Murray

Before taking my Cruze in I already knew that the eco active shutters needed to be replaced. I was hesitant to take it in but that part can only be ordered from the dealership so I did. Dropped it off on active shutters needed to be replaced. I was hesitant to take it in but that part can only be ordered from the dealership so I did. Dropped it off on a Friday and told them what was wrong but to let me know if they saw anything anything else. Didn’t hear anything back until the following Monday and yep, you guessed it, the shutters needed to be replaced. Johnny, the manager I had been working with the whole time, told me they couldn’t see anything else wrong with it. So I went ahead and replaced it and $900 later they called me and told me it was ready. I get back to the dealership and they bring the car around, hand me the keys, and tell me I’m good to go and the engine light is taken care of. Of course as soon as I get in the car I see that the engine light is still on, so I tell the manager and he takes it back again. After about 20 minutes he calls me back and the exhaust pipe is completely disconnected and it wasn’t like that when I brought it in. Luckily they put some new bolts in clear the codes. I drive it home and park it for the night only to get back in my car the next morning and the engine light is back on. I take it back to the dealership and they hold onto it for another 2 days and then try telling me it needs two new sensors in the exhaust and it’s going to cost me another $1000. At this point I’m completely fed up because I know those sensors were damaged when they knocked that pipe off, the temporary registration is almost up and I’ve still been working full time and having to have family members drive me to and from work. I explain all this to them and they basically tell me it’s not their problem and there is nothing they can do. Long story short, I will never return to this dealership and would recommend that anyone else steer clear from this place if your thinking of having service done on your car. Most of the parts can be found for much cheaper online and you won’t get charged $125 an hour at other smaller shops. More

To and Ralph are the best. They always take excellent care of me and always keep me posted on what is going on and what I need to consider. care of me and always keep me posted on what is going on and what I need to consider. More

I always receive efficient and professional service, no matter if it is routine maintenance or other work. The service writer's and the technicians are the best in the business Thanks so much. Michael Bo matter if it is routine maintenance or other work. The service writer's and the technicians are the best in the business Thanks so much. Michael Borrero More

Great service department, fast, friendly and job always done correctly. I have used Larry H. Miller’s service department for many years, always a great experience! Thanks! done correctly. I have used Larry H. Miller’s service department for many years, always a great experience! Thanks! More

Fast, friendly service! Looked at a concern I had, while my vehicle was in for routine service. They identified the problem and found another I wasn’t aware of. Both were covered under my warranty, but they my vehicle was in for routine service. They identified the problem and found another I wasn’t aware of. Both were covered under my warranty, but they fixed them at the same time, so I only had to pay my deductible once. They called me first to make sure it was okay. They’re always up front and honest with me about what they do, or what needs to be done. More

My sales person was fabulous! He was helpful for my benefit. That meant a lot to me. He listened to what I needed and heard my heart. It was important that I walked away not feeling I was pressured int benefit. That meant a lot to me. He listened to what I needed and heard my heart. It was important that I walked away not feeling I was pressured into something I would regret later. He was even empathetic and compassionate for the situation I was in, needing to buy 4 tires. Thank you! More

If you want great service, head to LHM Chevy and ask for Matt Matterfis. He’s the best and will take great care of you. Matt Matterfis. He’s the best and will take great care of you. More

So helpful and polite, knowledgeable. They answered all my questions in a patient way. I will give them all my business. It was very quick service. my questions in a patient way. I will give them all my business. It was very quick service. More

Do great work called to schedule getting some recalls done on my truck they were able to find the parts and get them next day as Well as getting them performed in less time than quoted they were done sam done on my truck they were able to find the parts and get them next day as Well as getting them performed in less time than quoted they were done same day rather than taking an additional day. More

LHM Chevrolet never disappoints! I had run over a nail and needed my tire fixed. Made an appointment, as soon as I arrived I was helped by very friendly customer service personnel. Even during this stress and needed my tire fixed. Made an appointment, as soon as I arrived I was helped by very friendly customer service personnel. Even during this stressful time the service was quick and easy. In and out in a half hour... with a clean car too!! More