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Larry H. Miller Chevrolet Murray - Service Center

4.1

113 Lifetime Service Reviews

5500 S State St, Murray, Utah 84107

113 Reviews of Larry H. Miller Chevrolet Murray - Service Center

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August 09, 2018

"Fast and friendly "

- Yankeeas1

John Laveder is the best. Amazing customer service. Fast and friendly. Give that man a promotion asap . Genuinely wanted to help. We need more workers like him.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Laveder
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 09, 2018 -

Larry H. Miller Chevrolet Murray responded

We are so glad to have John as a part of our team. It is a joy to hear that he could leave such a wonderful impression on you. Thank you for sharing this kind review and come back to see us anytime. - Best, Greg Johnson, General Manager

July 18, 2018

"Service "

- Chopper

Excellent employee engagement. The service department is top notch and was all over my vehicle the second I arrived. Greg feedback and communication. Thank you

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Dwyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Armijo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 18, 2018 -

Larry H. Miller Chevrolet Murray responded

Thank you for this amazing review! I am overjoyed to hear that our team here was able to provide such top notch service for you and help you have a great experience here. If we can be of anymore help, be sure to come back and see us again. - Best, Greg Johnson, General Manager

April 12, 2018

"Fast and professional "

- Lance.hunt

Called and made an appointment for an oil change from the time I called and made the appointment to returning home was less than two hours by my standards that was awesome. The gentleman in the service department that greeted me was professional he had a great attitude and was genuine. Thanks folks for the top notch care

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brad Harris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 13, 2018 -

Larry H. Miller Chevrolet Murray responded

Lance, thank you for the awesome review! I am so pleased to hear that we were able to take great care of you and be able to keep up to your standards! We strive to provide this kind of experience to everyone who comes in to see us. We will pass your compliments on to our service team and if you need anything in the future, feel free to come back and see us anytime. - Best, Greg Johnson, General Manager

April 04, 2018

"service my truck"

- Jeff

Treated like family. Great service for a great price Lovely building very clean Staff was eager to help.and promptly answered questions in detail.very calming in a time of worry,as I’m very fond of my truck.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 10, 2018 -

Larry H. Miller Chevrolet Murray responded

Jeff, I am so sorry to hear you had some troubling times with your truck, but so happy to hear we were able to take care of you in your moment of need. Ralph is a wonderful employee and I am certainly happy to hear that he was able to help you feel like family. Let us know if there is anything else we can do to help you, because you are part of our family here! - Best, Greg Johnson, General Manager

March 29, 2018

"Another great visit!"

- Debi51

Another great service visit, fast, efficient, thorough & friendly. Thx Ralph & service techs, also Mike my "delivery driver!" Always a pleasure working with these guys. Thanks

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike...shuttle driver
Mar 30, 2018 -

Larry H. Miller Chevrolet Murray responded

Thank you for leaving us the awesome rating and review, Debi! I'm glad that Ralph and the rest of the team were able to help you feel right at home and return your vehicle to you in a fast and efficient manner. We appreciate your business and hope to work with you again soon. Best, Greg Johnson, General Manager

March 18, 2018

"Dedicated LHM customer"

- Seira

Less than 6 months ago, I purchased a used GMC Terrain from a used car dealership. The day I drove it off the lot, the check engine light came on and I have made multiple trips to the dealer to get it fixed. Other mechanical problems came up, but they were never able to fix the problem! It was always a temporary fix and It was frustrating because I felt I was getting the wrong end of the deal. I knew then I was dealing with very dishonest people! My last and final trip there, they referred me to LHM Chevy. Hallelujah! It was the best decision ever! LHM Chevy took good care of me! Their service technicians knew exactly what was wrong, got the problem fixed! What took me many trips for a quick fix with the former dealer, LHM Chevy did it in one visit. Had the dealer referred me to LHM Chevy, my life would’ve been less stressful. All I know is that I will never have anyone service my car other than LHM Chevy. My car runs so much smoother and I don’t worry about it breaking down. I am convinced their service technicians are certified and competent. Their service lot technicians are on point and I love love love that my car always gets washed after each service. Last but definitely not the least, I want to commend my service advisor, Nate Westenskow for being so incredibly awesome! For bearing my frustrations, hearing my endless complaints about my car, and just being understanding. He knew exactly what needed to be done and went out of his way to explain the mechanical lingo so I’d understand what repair my car was undergoing. He’s also great at following up, which is a big plus for customers. We like to be informed! I have put my trust in him knowing he will advise on the best service for my car and is always up front about costs and coverage. Right now, I’m an extremely happy car owner! No more worries. For now, but you can bet if I do, I know who I’m going to see because they will take care of me! You see, I believe that when a company provides exceptional service, they will always maintain their customers, keep them happy, and as a result, more will follow! LHM Chevy is that company! And I also have no doubt Nate will always give customers the best advice on services for their cars. I say he definitely deserves a raise!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nate Westenskow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 19, 2018 -

Larry H. Miller Chevrolet Murray responded

Thank you for leaving us your incredible rating and review, Sierra! I'm so excited that we were able to get your GMC Terrain up and running again. We are lucky to have such a knowledgable and efficient team. They take great pride in getting our customers vehicles up and running again in a quick and high-quality manner, and I'm thrilled they were able to accomplish this for you. Nate is a fantastic employee for us. He's a great communicator and takes every opportunity to go above and beyond the call of duty for his customers. I'll be sure to pass along the kind words of praise you left for him. He'll be happy to hear them. Please let us know if there's anything else we can do for you moving forward. We appreciate your business and hope to work with you again in the future. Regards, Doug Webb, Internet Sales Director

March 03, 2018

"Awesome Service!🤙🤙🤘🏽"

- Eerah

Very pleased with how Nate handled my car servicing. He knows his stuff! I value his honest feedback. Helped me understand what type of service my car needed. Always followed up and kept me informed! Unbelievable! 😲🤙 Not what I expected because I’ve had a couple of bad experiences with other car dealer services. LHM Chevy is Awesome! Thanks for always washing my car after the service! 👍🏾 Go see Nate for your car servicing needs. Does it help that he's also cute? lol

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nate Westenskow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 05, 2018 -

Larry H. Miller Chevrolet Murray responded

Eerah, thank you so much for sharing your awesome experience at our dealership with us! Nate loves his job and loves helping his clients stay informed, I will pass this along to him. We look forward to helping you again in the future. Best, Greg Johnson, General Manager

February 28, 2018

"The BEST Customer Service!"

- Cadigirl71

Ralph & Mike (driver) truly made my experience amazing! They went above and beyond and made me feel comfortable and very informed. My Cadi was well taken care of. Mike even reminded me today was the last day to renew my registration! Love it!! Thanks Ralph & Mike

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike - Driver
Mar 02, 2018 -

Larry H. Miller Chevrolet Murray responded

Thank you for leaving such a thoughtful review! It is always our goal to make our customers feel confident and informed through their sales and service experiences with us. We look forward to helping you and your Cadillac for many miles to come. Best, Greg Johnson, General Manager

February 28, 2018

"Excellent Customer Service "

- Alisha Montague

Awesome customer service. Great energy, which is usually what makes me decide whether I'm going back or not. Went in as a customer and came out feeling like a friend! Thank you!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Laveder
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 28, 2018 -

Larry H. Miller Chevrolet Murray responded

Alisha, I love this review! I'm so glad that you took notice of our customer service and our energy. We look forward to helping you for many miles to come. Best, Greg Johnson, General Manager

February 27, 2018

"Car Repair."

- Shari Ledesma

I love coming to Larry Miller. Ralph always gets my car in a quick manner. The work is done quickly. And he always washes my car! Thsnls to Ralph.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Hardin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Cameron Ledesma
Feb 28, 2018 -

Larry H. Miller Chevrolet Murray responded

Shari, thank you for leaving us with this review! I'm thrilled to hear that Ralph always gets your car fixed up and back on the road in no time! We look forward to helping you well into the future. Best, Greg Johnson, General Manager

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