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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.6
977 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 977 reviews

September 10, 2023

Greatest ,excellent,,kindness,,no presión,,0n sell car,, so taken my time, thanks!!!nice day More

by guillermocastillo40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Correa
August 03, 2023

I bought my new Jeep Wrangler 4xe on Saturday. I came back in on Thursday and I was gretted by Max Houieh. He was very knowledgeable and professional. He answered all my questions and showed me More

by trubodysolutions@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hourieh
Aug 07, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

July 17, 2023

Hi I am writing to you because this dealership Larry H. Miller Chrysler Dodge Jeep Ram 104th 1800 W 104th, Denver, CO 80234 where I took my car to has been broken into my car twice now. Multiple cars were More

by niblettamber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Hatfield
Jul 27, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello, Amber. Thank you for reaching out. Thank you for reaching out. We want all our customers to trust that their car and their belongings will be cared for while our service team handles them. If you feel anything is missing from your vehicle after your service visit, I would greatly appreciate the opportunity to address this situation personally, especially if this is not the first time. If we have not connected by the time that you find this response, I urge you to reach out to me directly. I look forward to straightening this out with you as soon as possible. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

July 07, 2023

Buying the car is easy. You'll get lied to and the runaround when you call back. A 0 rating would be more appropriate More

by Not happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee
Jul 13, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Brent Wood, General Manager 720.240.2008, brent.wood@lhmauto.com

May 02, 2023

Sterling and Lee were both amazing to work with. They helped me get the jeep I want and jumped through many loop holes to figure things out and work with me! They also made the experience super posi More

by karleewilhelmson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling, Lee
May 05, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. We're glad to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

February 28, 2023

I cannot even justify one star for the service I received. I bought the warranty when I purchased my Jeep. I recently had trouble with a leak near the transmission. Took it to Auto Nation and wit More

by tlewis116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Hatfield
Mar 08, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello, thank you for reaching out. We are sorry to hear about your poor experience with our service center and for the delay in resolving the issue with your vehicle. We strive to provide exceptional customer service and clearly fell short in your case. We appreciate your feedback and will use it to improve our processes and ensure better communication with our customers in the future. Please contact us directly so we can work towards regaining your trust. I look forward to hearing from you! - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

February 05, 2023

I wanted to thank Peri, Parts Counter for her friendly and professionalism given by phone and in person. I called for a keyfob battery. She confirmed availability and cost to my surprise when arriving the More

by croybal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peri at the Parts Counter Inside
Feb 07, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon. - Brent Wood, General Manager

January 23, 2023

Robbie Hatfied is a great service advisor! He constantly works with the customer to determined what is covered under warrantee prior to coming up with an estimate. More

by m.bobroske
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Robbie Hatfield
Jan 26, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for taking the time to write this review. Our team was grateful to have given you a wonderful experience at our dealership. We really appreciate all our customers and strive to deliver truly exceptional customer service. We look forward to doing more business with you in the future. - Brent Wood, General Manager

December 23, 2022

I purchased a 2012 Grand Jeep Cherokee nothing but problem traded it in for a 2017 kia Sportage 27 days later check engine light came on and they won't cover my repairs. Not right at all! More

by savior123rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joie
Dec 29, 2022 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

Jan 02, 2023 -

savior123rachel responded

I appreciate the response and would like to discuss the situation.

October 27, 2022

I purchased a 2022 Ram 1500 Limited EcoDiesel last week from this dealership after seeing the truck on Cars.com! Joshua D. and Brian were amazing to work with, especially in these times when dealer markups More

by stefan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Tyson, Kierstien Vetter, Joshua Adams, Joshua Denmark
Nov 01, 2022 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for coming to our dealership. Our team was grateful to have given you a wonderful experience. It was our pleasure to have been able to help you obtain a car you enjoy. We hope you will come back soon if there is anything else you need. - Brent Wood, General Manager