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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.6
990 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 990 reviews

March 14, 2024

Excellent work every time I come in. Always helpful and punctual. Willing to do whatever it takes to keep my business and referrals. Amazing staff: Afshwar Joei, kellan, Jacob, Stacie an More

by jdemoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afshwar Joei, kellan, Jacob, Stacie and James Myers, Eric Schmid, Robbie Hatfield
Mar 19, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for the 5 stars and the shoutouts! We are always here for you and your friends. Andrew Keadle General Manager

December 06, 2023

DO NOT TAKE YOUR CAR HERE. I took mine in for automatic running boards not working. They told my extended warranty company that they were after market and not covered and I h More

by dtcktt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Jakober
Dec 08, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

I apologize for the frustration and inconvenience you've experienced. It's clear we did not meet the high standards we set for our service quality and customer care. The issues you've outlined regarding the running boards and subsequent service mishaps should not have occurred, and I understand your disappointment. We are reviewing your case to understand the miscommunication and ensure that such oversights do not happen again. Your feedback is crucial in helping us improve. Please reach out to me directly so we can make things right. Your trust is important to us, and we are eager to regain it. - Brent Wood, General Manager, (720) 240-2008, brent.wood@lhmauto.com

September 15, 2023

The worst place in the world almost killed my daughter never called back been over a month been calling the news starting today. The general manager is a xxxxxx bag never called back. More

by generitke0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Sep 15, 2023 -

generitke0 responded

Do not I repeat, do not buy a car from these people they are pieces of xxxx. They never called me back and they almost killed my daughter. I will be suing them for what they did. Please do not ever buy anything or service your car take to a different dealership.

September 10, 2023

Greatest ,excellent,,kindness,,no presión,,0n sell car,, so taken my time, thanks!!!nice day More

by guillermocastillo40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Correa
August 03, 2023

I bought my new Jeep Wrangler 4xe on Saturday. I came back in on Thursday and I was gretted by Max Houieh. He was very knowledgeable and professional. He answered all my questions and showed me More

by trubodysolutions@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hourieh
Aug 07, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

July 17, 2023

Hi I am writing to you because this dealership Larry H. Miller Chrysler Dodge Jeep Ram 104th 1800 W 104th, Denver, CO 80234 where I took my car to has been broken into my car twice now. Multiple cars were More

by niblettamber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Hatfield
Jul 27, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello, Amber. Thank you for reaching out. Thank you for reaching out. We want all our customers to trust that their car and their belongings will be cared for while our service team handles them. If you feel anything is missing from your vehicle after your service visit, I would greatly appreciate the opportunity to address this situation personally, especially if this is not the first time. If we have not connected by the time that you find this response, I urge you to reach out to me directly. I look forward to straightening this out with you as soon as possible. - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

July 07, 2023

Buying the car is easy. You'll get lied to and the runaround when you call back. A 0 rating would be more appropriate More

by Not happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee
Jul 13, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. I hope that you’ll give me the chance to ensure everything was handled properly and to answer any questions you might have. Please give me a call and we can get to the bottom of this together. - Brent Wood, General Manager 720.240.2008, brent.wood@lhmauto.com

May 02, 2023

Sterling and Lee were both amazing to work with. They helped me get the jeep I want and jumped through many loop holes to figure things out and work with me! They also made the experience super posi More

by karleewilhelmson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling, Lee
May 05, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for choosing our dealership for your automotive needs and for sharing your positive experience with us. We're glad to hear that our team was able to provide you with the assistance you needed and we hope to have the opportunity to serve you again in the future.

February 28, 2023

I cannot even justify one star for the service I received. I bought the warranty when I purchased my Jeep. I recently had trouble with a leak near the transmission. Took it to Auto Nation and wit More

by tlewis116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Hatfield
Mar 08, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello, thank you for reaching out. We are sorry to hear about your poor experience with our service center and for the delay in resolving the issue with your vehicle. We strive to provide exceptional customer service and clearly fell short in your case. We appreciate your feedback and will use it to improve our processes and ensure better communication with our customers in the future. Please contact us directly so we can work towards regaining your trust. I look forward to hearing from you! - Brent Wood, General Manager, 720.240.2008, brent.wood@lhmauto.com

February 05, 2023

I wanted to thank Peri, Parts Counter for her friendly and professionalism given by phone and in person. I called for a keyfob battery. She confirmed availability and cost to my surprise when arriving the More

by croybal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peri at the Parts Counter Inside
Feb 07, 2023 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon. - Brent Wood, General Manager

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