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Larry H. Miller Chrysler Dodge Jeep Ram 104th

Thornton, CO

4.6
980 Reviews

1800 W. 104th Avenue

Thornton, CO

80234

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Showing 980 reviews

May 05, 2020

online price very deceiving found a Ram 1500 stock #LN147260 online advertised for $50,847 confirmed via text before I test drove the truck. After I took it for a test drive, I w More

by todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina Wetzbarger, Brian Montgomery
May 11, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. We understand that our dealership’s integrity is on the line with each vehicle we sell. So I’d appreciate the chance to ensure everything was handled properly and that our advertisement was as accurate as possible. Hopefully we can work together to get everything sorted out and answer any additional questions you might have. - Brent Wood, General Manager

May 04, 2020

I am saddened that a “business” is able to function the way they do. On 4/16/20 I brought my Jeep in for a simple navigation update, I was charged 157 dollars and some change only to find out the update wa More

by Fraudulently Charged
Recommend Dealer
No
Employees Worked With
Jon Campbell, Robbie Hatfield
May 21, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. - Jon Campbell, Service Manager"

April 29, 2020

A company’s reputation always starts at the top. I took my vehicle into LHM on 2/8/20. They wrecked it and some 83days later I still do not have it back. Tons of excuses. Lie after lie and I’m out thousand More

by Chopperdan14
Recommend Dealer
No
Employees Worked With
Jon Campbell , Jon Campbell, Brent Wood
May 20, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your earliest convenience.    Service: - Jon Campbell, Service Manager"

April 24, 2020

Paid $1,500 for a service that was never done I took my jeep here for its 130k miles service on November 14, 2019. They had my car for 3 days and I paid over $1,500.00. I drove from Colorado to Ne More

by ginnaangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not remember the name
Apr 28, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hi Ginna, thank you for reaching out. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. Feel free to give me a call and we can get to the bottom of this together. - Jon Campbell, Service Manager

April 19, 2020

Waste of time McKay was more interested in trying to go back an forth from the service bay to the closed showroom in order to not even come close to a deal for a Je More

by djaaronreed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mckay Baum
Apr 23, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello there, It’s hard for me to address all of the frustrations that you’ve communicated in a single response, but I want you to know that we care deeply about our customers’ experiences and we take your review extremely seriously. I’d appreciate the chance to speak with you directly to help you find the answers and resolutions you are searching for. Hopefully you will give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Brent Wood, General Manager

April 03, 2020

2009 Cadillac DTS I saw a 2009 Cadillac DTS for sale, without a price. So I text the dealership and a sale employee calls my phone and I ask the price of the DTS and th More

by OneWontAnotherWill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I guess the internet guy?????????
March 25, 2020

Monty was great, I recommend working with him if you can! He made sure that all our needs were met and worked hard to get us a good deal. More

by Derekyj
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Mar 25, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thanks for your wonderful review. We hope to work with you again soon! - Brent Wood, General Manager  

March 23, 2020

My new Wrangler purchase! Max Hourieh is one of the best people I have ever worked with on any purchase. He was proactive, and pressure free. He listened to what we wanted, and More

by Liza H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hourieh
Mar 24, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Brent Wood, General Manager  

March 23, 2020

Best car purchase experience I have ever had! My experience with Max was exceptional to say the least! From the start, to the finish... he was professional, courteous, and kind. I was fully inform More

by Kelly Merdele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Hourieh
Mar 24, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Brent Wood, General Manager  

March 21, 2020

Me gusto el servisio que nos dio el señor Monty maní 👍al comprar mi jeep excelente persona se portaron bien y muy atentos por todo More

by EagleGirl
Recommend Dealer
Yes
Employees Worked With
Monty Mani
Mar 23, 2020 -

Larry H. Miller Chrysler Dodge Jeep Ram 104th responded

¡Gracias por su visita! Que tenga gran día. - Brent Wood, General Manager

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