Larry H. Miller Chrysler Jeep Avondale - Service Center

Service Deparment Mike from the service department helped me get my Jeep Cheeroke in out for an oil change and a recall on it's windshield wipers in less than a hour. H Mike from the service department helped me get my Jeep Cheeroke in out for an oil change and a recall on it's windshield wipers in less than a hour. He is a great person to work within the service department and I wouldn't use anybody else. More

Wet old new car Took 9 days to do what a mechanic did in 3 hr (same car same problem) took it in on a Monday after a road trip after being told by total care it would Took 9 days to do what a mechanic did in 3 hr (same car same problem) took it in on a Monday after a road trip after being told by total care it would be taken care of they got me a rental car for free 2016 jeep going it getting it back on the next Wednesday. Carpets were wet told them when I took it in and to total care let it sit in the az sun wet for 8 days then told me nothing they can do. After telling me they would take car of it no problem the kicker is the rental car was only free for he estimated days so I have a bill of ????$$$$ to pay after that event tho they have had my car all on an appointment that there "Chrysler care" set up and told me there will be no problem More

Excellent service My first time bringing my car for service. Mike V. was excellent, he is very knowledgeable and personable. He took care of me and had my car service My first time bringing my car for service. Mike V. was excellent, he is very knowledgeable and personable. He took care of me and had my car serviced and ready to go in 45 minutes. Despite some of the bad reviews I have read I did not experience anything negative. I hope in the future I have the same excellent customer service. Thanks again Mike. More

Unscrupulous salesman and obnoxious service manager Recently bought a used car from this dealership. Salesman made the claim the used car was "inspected" and we would have all issues repaired upon inspe Recently bought a used car from this dealership. Salesman made the claim the used car was "inspected" and we would have all issues repaired upon inspection. This didn't happen... He complained about replacing (vs. repair of ) the damaged windshield. Stated a ding in the side of the car would be repaired. It wasn't. Unless you count a little paint as repair. Less than two months later the AC quits. We bring it in for repair and their "90 day" free check up. What they don't tell you is your appointment time is a "check in" time and your car may not be "diagnosed" for 2 or 3 days. We drop the car off at 0800... Then hear nothing. Eight hours later we call Dustin in service... He tells us it just got into a maintenance bay and may not be ready for 2 or 3 days... On top of the day wasted languishing in their parking lot. When pressed as to why we weren't informed of this charade regarding an appointment time, Dustin has the audacity to incorrectly state that he informed me of this when the car was dropped off. "I clearly told you this morning" is absolute xx. He further infuriates us with his response to what are we supposed to do without OUR car for 3 days..."Enterprise is always open".... This dealership's business practices and customer service is beyond horrible and should be avoided at all costs. More

Great service Mechanics tend to go the extra mile, they even fixed a recall I was not even aware my vehicle had and that I was not going in for. Mechanics tend to go the extra mile, they even fixed a recall I was not even aware my vehicle had and that I was not going in for. More

Abrams review I love my service advisor. He always greets me with a smile. He keeps me aware of how the progress is coming. Thank you for being there and the good s I love my service advisor. He always greets me with a smile. He keeps me aware of how the progress is coming. Thank you for being there and the good service. 🤓 More

Service It was quick, and had no problems at all. Was not pushy to purchase anything and left all the decision to me on what i wanted to do. It was quick, and had no problems at all. Was not pushy to purchase anything and left all the decision to me on what i wanted to do. More

Service Department Needs Education I was part of the QT diesel fuel in the 87 octane tank episode. The dealer had my car for 12 days. They only cleaned the tank and the fuel lines, th I was part of the QT diesel fuel in the 87 octane tank episode. The dealer had my car for 12 days. They only cleaned the tank and the fuel lines, they did not replace my spark plugs or fuel filter, so car only ran for about a week before it stopped running again. Fuel filter was full of diesel and the plugs were covered in diesel. Plus they returned my car to me with the check engine soon light on. It was not on before. VERY poor service. More

Mike in the service dept. Mike was very courteous, and the car was finished in a timely manner. We will use him for all are automobile problems as he seems to be very nolageabl Mike was very courteous, and the car was finished in a timely manner. We will use him for all are automobile problems as he seems to be very nolageable in his field. Thank you, James Hatfield More