Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque
Albuquerque, NM
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Service Brandon Banas rates above a 10 in customer service! There was a mis communication on what was covered under my warranty when I bought my truck once my Brandon Banas rates above a 10 in customer service! There was a mis communication on what was covered under my warranty when I bought my truck once my truck had to go in the shop; Brandon fought finance so I didn't have to pay for the part that had to be fixed. It saved me a lot of money and I am greatly appreciative of him for doing that. All mis communication was cleared up. More
Unhappy customer I feel I should warn anybody looking for good repairs not to take their vehicle here. Fiasco and sabotage come to mind. Since the service my vehicle h I feel I should warn anybody looking for good repairs not to take their vehicle here. Fiasco and sabotage come to mind. Since the service my vehicle has had the same problem 3 times in less than a year. Naturally they were bandaiding the problem waiting for the warranty to run out so they could really stick it to me. I've done some research since this happened to me and found it's common practice for them. Furthermore, the shuttle they claim is so easy and accommodating was not. They lied to me to get me to use it. Then made me late for work. I almost lost my job. Never take a vehicle to this dealer. I sure wouldn't trust them after what I've learned and my own experience. Overall the absolute worst dealer I've ever had to deal with!! More
Making what seemed impossible, possible Mike our salesman "hooked" us up with a 2014 Journey. Everyone was AWESOME! We highly recommend Larry H. Miller to our acquaintances EVERYWHERE we go. Mike our salesman "hooked" us up with a 2014 Journey. Everyone was AWESOME! We highly recommend Larry H. Miller to our acquaintances EVERYWHERE we go. When Mike asked what kind of vehicle were we looking for, I said, "A Journey." After our completed application he brought me to tears when he said, "You see that Journey out there? That's yours" We went to several Gallup dealerships that wanted more down and offered us a vehicle other than a Journey. In one dealership they just threw a clipboard with a list of used cars that were within our budget range. Our experience With Larry H. Miller was in a class of its own...SPECTACULAR!!!! ~The Burkes, Malcolm, Deborah, Harmonee & Sabrina a class of its own... More
Helpful and good experience I bought a new 2014 Dodge 2500. The price was good and Zak helped me out a lot. Thanks for everything. I am happy with my new truck!! I bought a new 2014 Dodge 2500. The price was good and Zak helped me out a lot. Thanks for everything. I am happy with my new truck!! More
Great buying experience Jeff made the car buying experience very easy. Pricing was great - very competitive. We were in and out within 3 hours with no hassles what so ever! Jeff made the car buying experience very easy. Pricing was great - very competitive. We were in and out within 3 hours with no hassles what so ever! More
Replacement of oil pressure switch Prompt attention on drive in. Courteous and professional service by all service people. Dealer did not have switch in stock which surprised me. It had Prompt attention on drive in. Courteous and professional service by all service people. Dealer did not have switch in stock which surprised me. It had to be ordered. Prompt replacement upon arrival of switch. Richard More
RAM 3500 Recall Took the truck in a few months ago to get a recall notice attended to (left-front tie rod end). At the time LHM wasn't able to service the recall b Took the truck in a few months ago to get a recall notice attended to (left-front tie rod end). At the time LHM wasn't able to service the recall because the replacement parts had been recalled also (!?!). Several weeks ago I received another recall notice for the same issue. The service rep I spoke to was friendly, courteous & helpful. The truck was scheduled for work a few days later. Turn-in for the recall was smooth. The service department offered me the shuttle back to home (didn't need it) & even offered to schedule the shuttle for the return to LHM after they were done w/ the truck (didn't need that either). The work they did was professional & complete. The attitude of the representatives was wonderful & helpful. It's a weight off my mind to have that recall resolved when we use our truck as much as we do. More
Wrangler Rear Diff Repair Tim Montoya is the Service Representative assigned to my service ticket. He has been very attentive in helping to solve my Wrangler's problem, and un Tim Montoya is the Service Representative assigned to my service ticket. He has been very attentive in helping to solve my Wrangler's problem, and understands my concerns on keeping an eye on the cost of repair. I live over 90 miles from Albuquerque, and Tim has made great efforts to support my schedule. The Service shop has identified the problem and is currently working to get it repaired. The Shop Foreman, Shawn, even took a test drive with me to carefully assess what I saw as the problem, and took a real concern for finding a solution. On a busy Saturday, they even provided a driver on short notice to get me and my sons in time to catch a train back home. I look forward to working with this high caliber team to get my vehicle back on the road. More
First Service for a New Vehicle I took my 2014 Ram truck in for its first service. I had an appointment. I was in and out in about a half hour. I was given a paper detailing all of m I took my 2014 Ram truck in for its first service. I had an appointment. I was in and out in about a half hour. I was given a paper detailing all of my truck's systems and the condition of the systems. Being a new truck with only 5000 miles, everything was fine, but it was reassuring to know that. I was treated professionally, the work was done quickly, and I even received a free vehicle wash. I couldn't be happier with the first experience at the service department. More
Best salesman ever Mike Sweis is the best salesman ever. He is so patient and knowledgeable about ever car, regardless of make or model. I always feel like I get treat Mike Sweis is the best salesman ever. He is so patient and knowledgeable about ever car, regardless of make or model. I always feel like I get treated so well when I deal with Mike. Whether I'm buying a new car or a used car, he treats me like I'm spending a million dollars. I won't buy another car from anyone else. I hope Larry H. Miller realizes what an awesome employee they have with Mike Sweis. More