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Larry H. Miller Chrysler Jeep Dodge Ram Boise

Boise, ID

4.7
750 Reviews

222 Auto Drive

Boise, ID

83709

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Showing 750 reviews

November 25, 2018

Fast professional service All my dealings with Tom Needham have been a great experience. He cuts to the bottom line and had always delivered on promises made. I'll deal at LHM More

by This is stupid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Needham
Dec 12, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

We hope to keep servicing you as long as you're here as well! Tom Greene, General Manager

November 24, 2018

Great Sales Experience Dealership didn't have the exact Ram 1500 Limited options I wanted, so we ordered one on Labor Day. Took about 8 weeks for the truck to come in. I was More

by Lcolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brixey, Brian McClure
Dec 12, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you so much for your patience and great review. We hope you're loving your RAM 1500 and please let us know if there's more we can help you with! Tom Greene, General Manager

November 24, 2018

Truck service Lanny was friendly, thorough and gave great customer service. Mechanic did very good job on truck and seemed thorough in checking everything. I woul More

by Evan56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lanny Berrett
Dec 14, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you for your positive review, Evan! We're happy to provide great customer service to all of our great customers. If there's anything else we can do, please let us know. - Tom Greene, General Manager

November 22, 2018

Great Dealership to work with! Our experience was fast, easy and the dealership is very helpful. Thank you for my new Jeep! We will definitely buy again from LHM in Boise ID! More

by Henry71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Needham
Dec 14, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

That's great to hear, Henry! We hope you are doing great and that you'll let us know if there's anything else we can do for you. - Tom Greene, General Manager

November 21, 2018

I would recommend sales but not service. I’ve bought two cars there in the last two years. My wife’s Jeep Compass and my Jeep renegade. I have taken both in for an oil change. My wife’s ran More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Stallings
Dec 14, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thank you for taking the time to leave a review, Dave. We're sorry your service experience wasn't up to your expectations. We'll work harder next time to ensure that your visit with us is comprehensive and transparent. We're honored to have earned your continued business and hope you'll come back to Larry H. Miller Chrysler Jeep Dodge RAM Boise the next time we can do something for you. - Tom Greene, General Manager

November 19, 2018

Poor service & communication! My last service was the deal-breaker!! The "mechanic" that did my oil change left my oil filter loose & top of filter had dirt & debris all over it ca More

by Disappointed driver 83716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Know
Dec 13, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Our team did our best diagnosing the problem with your van. It wasn't our intention to frustrate you in any way and we appreciate your feedback. Tom Greene, General Manager

November 16, 2018

they did not evn drive my car to find out the problem. they didn't even drive my van to find the problem. when I got the van back it only had one extra mile on it from dropping it off to the time I picked More

by Aj jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Koritzer
Dec 13, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Hi Aj! I'm sorry to see you didn't receive the service you expected. We try our best to help our customers and it wasn't our intention to inconvenience you in any way. Thank you for taking the time to share your concerns. Tom Greene, General Manager

Dec 13, 2018 -

Aj jackson responded

So now we have one more reason to not come back. The gen mgr could only say I'm sorry. WOW

Dec 13, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Mr. Jackson, Your feedback was taken seriously and we are going to address your concerns internally. Again, thank you for taking the time to work with us and share your experience. Thanks, Tom Greene General Manager

October 29, 2018

Recall & oil change This is my 2nd time to have my Ram 2500 serviced here. The service staff is excellent and their work is top notch! I highly recommend this service tea More

by RAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon
Oct 31, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

I can't thank you enough for continuing to choose our dealership to help out. We'll see you next time! Tom Greene, General Manager

October 27, 2018

Oil change Quick service, no problems! Chris was friendly and helpful! He answered all my questions and seem to be knowledgeable about his job. I will return More

by Dennis1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McClure
Oct 31, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Thanks, Dennis, for your kind words. I'm happy to hear how helpful Chris and our team were! Tom Greene, General Manager

October 27, 2018

Top notch service department I brought my 06 Jeep Liberty in for a recall job. The service staff treated me very well. I had warranty work done on my daughters Pontiac a couple ye More

by MisterFri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Oct 31, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Boise responded

Our team is always here to help you and your family with all your repair needs! Tom Greene, General Manager

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