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Larry H. Miller Chrysler Jeep Dodge Ram Boise
Boise, ID
982 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 22, 2024
Even during a remodel they are determined to be efficient and helpful. I've always seemed them evening my expectations. Thank you Roby for everything. and helpful. I've always seemed them evening my expectations. Thank you Roby for everything. More
by steven.joy.3919
Employees Worked With
Robert , Lanny Berrett
August 21, 2024
I arrived before my appointment time at 7:30 got checked in for an oil change only. Got the text and link for checking the progress. Waited for 60 minutes I checked to see the progress on my vehicle, the in for an oil change only. Got the text and link for checking the progress. Waited for 60 minutes I checked to see the progress on my vehicle, the link said checked in only. At 90 minutes (9:00) there was no change so I called the service dept. I was told I checked in at 830, I said no it was 7:30. He was argumentative, told me it would be another 20 minutes. 30 minutes later (9:30) I walked to where I could observe my vehicle up on the lift. It was 10:00 when my vehicle was finally done. Another customer was having the same issue with their vehicle. I Had I already paid for a service package I am not happy with this sort of treatment. More
by hasse.mick
Employees Worked With
Lanny Berrett
August 21, 2024
The 5 stars are for Aaron Vogel. He resolved our issue better than anyone there. Our 2023 Jeep Grand Cherokee Reserve Summit issue began in July 2023 when we purchased it new, and di He resolved our issue better than anyone there. Our 2023 Jeep Grand Cherokee Reserve Summit issue began in July 2023 when we purchased it new, and did not get resolved until August, 2024 when Aaron got involved in April, 2024. We were EXTREMELY dissatisfied and frustrated with the Boise Dealership until Aaron stepped in. More
by Sue
Employees Worked With
Aaron Vogel
August 20, 2024
Scheduled an appt for oil change. Show up on time and I am told it will be 2 hours. What's the purpose of taking appointments if it is the same amount of wait time if you just show up Show up on time and I am told it will be 2 hours. What's the purpose of taking appointments if it is the same amount of wait time if you just show up without one. I drove 2 1/2 hours and ended up just leaving. I have purchased at least 3 vehicles from Larry Miller Dodge. Very disappointed in the service dept. More
by KD
Employees Worked With
Unknown
August 17, 2024
I was treated with respect and kindness the whole time. I am glad I purchased my truck from this dealership and I will continue coming there to get my truck serviced. Specifically if I have guys like R I am glad I purchased my truck from this dealership and I will continue coming there to get my truck serviced. Specifically if I have guys like Robert helping take care of my servuce needs for a truck. More
by Cody South
Employees Worked With
Robert in service
