Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Jeep repair They got the repair done when they said they would, and fixed the repair to my satisfaction. The only reason I didnt give them 5 stars was because t They got the repair done when they said they would, and fixed the repair to my satisfaction. The only reason I didnt give them 5 stars was because the repair was VERY expensive for what I thought it would be, and they didnt clean the motor when they competed the repair. Other than that, they did a great job. More

Great experience Loved working with Larry. One of the best car salesman ever. He was patient and helped me find what I wanted. Nice job Larry. You earned this review Loved working with Larry. One of the best car salesman ever. He was patient and helped me find what I wanted. Nice job Larry. You earned this review More

Took me in at last minute. Our biggest challenge with service is finding a day when we don’t need the car and getting it to the dealership. On this day, we realized we could bot Our biggest challenge with service is finding a day when we don’t need the car and getting it to the dealership. On this day, we realized we could both drive, leave the car there and pick it up end of day when we returned from our meetings. I called mid morning and they told me I could drop it off and they would get it by end of day. That worked for us, so we did it. They called early afternoon saying it was done. It would have been a disaster if they over promised and under delivered, but they gave realistic expectations and then exceeded them. More

Great Truck at a Great Price! Larry is great! After the sale I went in to ask him about a possible stereo upgrade. He showed me some options and told me what he'd done with his Larry is great! After the sale I went in to ask him about a possible stereo upgrade. He showed me some options and told me what he'd done with his personal vehicle. "If you have any more questions or needs please feel free to stop in or give me a call!" seems to be his motto. Give Larry a call. He treat you like family. More

Bait and Switch Promised a particular price (that was significantly more than advertised) even took down payment before they came back wanting to make the payment alm Promised a particular price (that was significantly more than advertised) even took down payment before they came back wanting to make the payment almost twice as much! Ryan Ingram got very defensive when receiving feedback but Larry Sabate at least apologized and said it should have been handled differently. Won't ever go back. Heard dealership in Logan is much more honest and better prices, will try that! More

Great experience Very happy with the price and the quality of service. We weren’t pressured to buy. Got a great deal with manageable payments. Cory and Larry were very Very happy with the price and the quality of service. We weren’t pressured to buy. Got a great deal with manageable payments. Cory and Larry were very helpful. Couldn’t be happier. More

Fair and fast Great experience with Larry Hawaii. Upfront and easy to talk with. No pressure for extras. I appreciate help with the new ride! Way quicker and better Great experience with Larry Hawaii. Upfront and easy to talk with. No pressure for extras. I appreciate help with the new ride! Way quicker and better experience than others I’ve had in the past. More

Service Department lacks common courtesy and professionalism While the service advisers and the service manager are polite and generally easy to talk to, they lack the ability to service customer needs. I have h While the service advisers and the service manager are polite and generally easy to talk to, they lack the ability to service customer needs. I have had my 2016 Dodge Durango RT in the shop 5 times for the same issue, a slipping transmission. This was done at each oil change interval, and they re-flashed the computer each time. The service technicians failed to document this issue at each visit. We trusted that they were looking after our best interest, and filed the paper work without ever really reading it. Come to find out that their is no repair that can fix this known issue with Durango's and the 8 speed transmission, we sought to start the Lemon Law process...to find out that the dealer never documented the issues. When confronted, they took the vehicle in for proper documentation on a specific service call just for this issue. They had the vehicle for 4 days and never even touched it, and when I called and went down to pick the vehicle up, they hurried and put it into diagnostics so when I called to complain to Dodge, they told me that the car was on diagnostics 30 min prior to the call...my call to tell them I was coming to pick it up was 1 hour and 45 min prior to me calling Dodge. They were doing this to counter my complaint to Dodge, very dishonest. Due to their lack of documentation, when the Dodge representative called me they said "Just because you don't like the way it shifts..." "When it downshifts hard the seat belts lock, and my spouses foot slipped off the brake", is what my complaint was. So Dodge is trying to cover up a serious issue they have with the 8 speed transmission. The dealership told me they get 5 service complaints a week on it, so not only do we have a dishonest dealership, Dodge is trying to cover up a safety issue. If you have a Dodge Durango that is downshifting hard, you need to call Dodge and complain so we can get this issue re-called. More