Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

I brought in our 2011 Cherokee Jeep, for a service that was due. I came in around 1:45 on a Friday, and I was out of there within an hour. I was satisified with the service and we have always been satisi was due. I came in around 1:45 on a Friday, and I was out of there within an hour. I was satisified with the service and we have always been satisified with how friendly all of the people that are at the dealership. More

Wonderful experience, we did not feel pressured to buy the first time we came in, we were able to go home and think about the different options we were presented. The first choice of truck was sold by th the first time we came in, we were able to go home and think about the different options we were presented. The first choice of truck was sold by the time we made our decision so he looked around and got another one that was even better than the one we had orginally looked at. The paper work went fast and we have been extremely happy with our truck. More

Larry Sabate informed me that I would be given 1 year of satellite radio, but it canceled after only a month. I called Larry to ask him about it and was required to leave a message. He hasn't returned my ca satellite radio, but it canceled after only a month. I called Larry to ask him about it and was required to leave a message. He hasn't returned my call, and when I made eye contact with him the day of my service he completely ignored me. During this visit I was informed by the sales manager that I would be required to wait an extra hour while a replacement shock, not in stock, was brought in. However, it turned out to be an extra 2 or 3 hours. In total I was at the dealership from 930 am to about 3 pm. This wasn't a problem, because the service manager had informed me that I would have to wait in the replacement shock. I did miss lunch and no one ever offered me a shuttle ride to a restaurant. Also I was told that a manager would call to resolve these problems I had, but no such call has arrived. On the positive side, the greeter for my service was extremely friendly, and knowledgeable even though he was still in his training period. This same greeter continued to keep me informed as to the progress in my jeep, up until the point it was passed to the service manager. More

Larry Sabote Is a very great salsesman. very friendly and helpful. And the rest of the sales staff are very helpfull as well, from the finance people to the managers. they helped me get a good deal. helpful. And the rest of the sales staff are very helpfull as well, from the finance people to the managers. they helped me get a good deal. More

Not at all happy with the lack of customer service after I bought a truck. Called numerous times and left messages that were not returned. Finally went another route and got my stuff taken care of. I bought I bought a truck. Called numerous times and left messages that were not returned. Finally went another route and got my stuff taken care of. I bought a service plan and am afraid of how that will work out. More

I had a great experience with the staff of this company. As soon as I entered I felt like I was treated with respect and they weren't pushing me to buy. Andre spent a lot of time talking about and giving m As soon as I entered I felt like I was treated with respect and they weren't pushing me to buy. Andre spent a lot of time talking about and giving me details about the Jeep. He established a connection with me before talking price. I was very comfortable and am happy with my purchase. Thanks for everything. More

Andre was knowledgable and enthusiastic about the vehicle. He was at the airport when my plane landed. He oriented me to the vehicle and helped me sync my phone. There was one problem with the pap vehicle. He was at the airport when my plane landed. He oriented me to the vehicle and helped me sync my phone. There was one problem with the paperwork (not his fault), but this was easily resolved back at the dealership. More

Our van went down. I had it towed to your dealership and have had great service in trying to discover what is really going on with it. Ron was very good at informing me of what needed to be done with the have had great service in trying to discover what is really going on with it. Ron was very good at informing me of what needed to be done with the vehicle. The computer was out as well as the catalytic converter. He had the computer replaced drove it for a test drive and the computer went out again. When the vehicle was done I paid for it and drove it a few miles and the vehicle died again. Computer went out again. Ron is working with his techs to discover the cause. I have always avoided dealerships because of costs. This has changed my whole perspective. Don Carter More

Comfortable and friendly employees. I had a good experience the entire time. I feel good about my purchase. Not quite sure how many compliment are needed but I hope those listed above are taken s experience the entire time. I feel good about my purchase. Not quite sure how many compliment are needed but I hope those listed above are taken seriously. More

The customer service is ok, but not great. The lady I worked with didn't really communicate much. I purchased a service plan at my last visit. I've never received any reminders (via mail or email) abou worked with didn't really communicate much. I purchased a service plan at my last visit. I've never received any reminders (via mail or email) about when it was time to come in. Also at my last visit, there was no sticker left on the windshield indicating mileage or month for my next visit. So, I think I was way overdue for a visit. I know that I can take responsibility for tracking these things and knowing when it is time for service, but I really like some of the other dealerships that have helped me with remembering these things. At this visit I would have liked to have known how many more oil changes were left on my plan. I don't remember from the last visit. It doesn't show on my invoice and no one could tell me when I asked. I also think that the invoices are very hard to understand. There are prices everywhere and it's hard to know what is a subtotal for an individual service and what is a total. Also, it would be nice to get reminders on recommended service based on the mileage of my vehicle. At this visit I asked for this and the price. There were some things written on the invoice with some prices, but again, it was very difficult to see what the particular service was and what it included. I hope this is constructive feedback. Thanks, Brandon p.s. Whether this goes in the "Showroom" or not, I hope it is taken with the same amount of consideration. More