Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Eric was so awesome!! We left there feeling like they went above and beyond for us. We still ended up paying too much for the new Durango we got but they gave us more than expected on our trade in so it went above and beyond for us. We still ended up paying too much for the new Durango we got but they gave us more than expected on our trade in so it pretty much evened out. And I don't feel bad giving these guys the money because they were down to earth, straight forward guys that made us feel like they WANTED our business. They were recommended to us by my brother who bought the new half ton Dodge. Eric hooked him up and helped him out so much that we knew we wanted to buy our car here too. I was test driving a car with Eric when my brother had come to pick up his new truck and after he left Eric let a big sigh out and said "ahhh now I can relax!"..... I said "why?".... he said "well I just wanted to make sure that truck was perfect for him and that everything was just right and exactly how he wanted.".... That's when I knew he was a great salesman. I loved these guys. Even the floor manager was good to us. He tried very hard to give us what we needed and he did it professionally without being an overbearing jerk. We left with a brand new Durango that is just perfect for our family. Couldn't be happier! Thanks Eric and David! More

Our experience here was a nightmare. Yes they were super friendly, but after the deal went sour, no one greeted us, and it was like we stood out. Problem that happened here, was first the dealership when we friendly, but after the deal went sour, no one greeted us, and it was like we stood out. Problem that happened here, was first the dealership when we sat down and talked, we told them straight from the beginning that we had bad credit, and we are not trying to ask anyone to be a co-signer. LHM reps kept telling us no worries, we'll get you a car today no prob. Well long story stort after numbers were thrown at us and we agreed to go with the deal, Dealership put us in a Brand New 2014 Dodge Avenger. WHOA! We were super excited! First time ever owners of a brand new vehicle. Well after 2 weeks of having vehicle, the dealership was hounding my references to get hold of us, (our hm line was down) and we got an email from their credit finance manager and in the email all it stated was "YOU NEED TO CALL ME BACK" end of email. Wow...so professional. hmm anyway then I was able to call them and the response we got was " Well looks like you have to give us our car back and you take yours, when can we make this happen"? Apparently, after the DEALER put us in this brand new vehicle, who ever they tried to finance the car wouldn't finance us and so there was nothing they wanted to do other than get their vehicle back. I felt horrible, After already explaining to these people from the beginning about our credit situation, and yet they still gave us a vehicle and we had it for 2 weeks. Then I received a letter stating that they want us to pay an amount for every mile we put on the vehicle. WOW really, you are going to CHARGE US for a deal that YOU put us through and because YOU folks did not do your job right, we're being punished? I emailed the General Manager of the dealership of my concerns, my issues of everything that happened, and til' this day STILL NO RESPONSE! ( Not surprised) Needless to say we turned in the beautiful car, got our car back and all was said to us "sorry it didn't work out, but come back when your credit issues are worked out". I will not recommend anyone to take a deal with this dealership til' THE DEAL IS REALLY FINAL! we having no idea really what goes down with the dealerships, all we knew was hey you were approved for this, CONGRATULATIONS ON YOUR NEW VEHICLE take it home and thought we were all done. NOPE apparently the deal isn't done. Our sales rep that first helped us, Nate and Evan were awesome, yes they helped us as far as they could, but when it came down to the managers and signing, I feel that we were treated great at first, but after the so called deal was not official, we got the cold treatment, we stood out like a sore thumb! I will NEVER go back to LHM Bountiful EVER!!!! More

Dave and Phil were great to work with. Car buying should always be this easy. Everyone from the salesman to the finance guy to the general manager were great. Treated us like family. always be this easy. Everyone from the salesman to the finance guy to the general manager were great. Treated us like family. More

I got an oil change and had my recall (seatbelt) problem taken care of! They were courteous and as quick as they could be with what they had to do! taken care of! They were courteous and as quick as they could be with what they had to do! More

I was in shock at how sleazy and poorly run this dealership is. Salesmen stabbing each other in the back just to get to me. From the very beginning I was lied to. I was told everything was good to g dealership is. Salesmen stabbing each other in the back just to get to me. From the very beginning I was lied to. I was told everything was good to go and to hurry in, so I drove over an hour to pick up my car. Once I arrived I waited around for 3 hours just to get into the finance manager's office to sign paperwork. At which point I was told they didn't have financing arranged. He tried to trick me into signing the sale contacts. I sold cars for 3 years and knew he was lying. Yet he kept on. Then he made fun of the car I was trading in, talked down to me and tried to make me feel stupid. They expected me to take a car home with the possibility of having to return it a week later or pay hundreds more than I wanted to each month. They suggested I lie to my friends and family by saying "I was thinking about purchasing the Jeep", so that I'd have an excuse if I had to return it. Who thinks this is a good business practice? At the end I left in my original car. The salesmen are pushy and will harass you with phone calls. The finance manager is a liar, rude and unprofessional. And the whole dealership is the epitome of why people hate to buy cars. Do yourself a favor and buy from any other dealer in Utah, or even out of state. Shame on you LHM. More

Great experience at LHM Bountiful this week! I had an objective to look at saving money and getting into a newer vehicle with low miles. I did all that and more! In a very low pressure situation, I dro objective to look at saving money and getting into a newer vehicle with low miles. I did all that and more! In a very low pressure situation, I drove away in a beautiful new Chrysler 200, the Carhart Limited Sport Edition. This car rocks! I will definatley be going to LHM of Bountiful for my next car buying experience. Thank you for taking car of me. Sincerely, Jeremy More

Our experience at LHM Dodge was great. We were treated fairly and honestly. Ric Leonard was very helpful in making sure that our 2013 Dodge Grand Caravan was ready for delivery. Morgan also was professi fairly and honestly. Ric Leonard was very helpful in making sure that our 2013 Dodge Grand Caravan was ready for delivery. Morgan also was professional and helpful. Sean was great in getting the financing arrangements completed without undue pressure and got us an excellent rate. More