Larry H. Miller Chrysler Jeep Dodge Ram Bountiful

Sean was awesome right from the start! He knew our needs and what we wanted and he was quick to get us help. He is very knowledgable about the Dodge Ram we purchased. I would and have recommended this dea and what we wanted and he was quick to get us help. He is very knowledgable about the Dodge Ram we purchased. I would and have recommended this dealership!! Thanks again!!! More

Good experience. Personnel friendly. Dealership was local convenient close to home parts people were ok got my mats ok gave me a discount parts were in stock convenient close to home parts people were ok got my mats ok gave me a discount parts were in stock More

Morgan was very prompt in getting an appointment for me to test out the new grand cherokee overland. I met with Larry Sabate and he was very informative and just an all around great guy! Thanks! to test out the new grand cherokee overland. I met with Larry Sabate and he was very informative and just an all around great guy! Thanks! More

Every one we worked with, went above and beyond to make the deal happen for us. We love your people and always drive down to your dealership for our oil changes and such. Thanks again. We are customers the deal happen for us. We love your people and always drive down to your dealership for our oil changes and such. Thanks again. We are customers to the Bountiful store for life!! More

I rated the Larry H Miller Dealership all 5's because my experiences from sales to parts to service has been enjoyable. The entire staff cares about me and my satisfaction. I am sure this gives you an edg experiences from sales to parts to service has been enjoyable. The entire staff cares about me and my satisfaction. I am sure this gives you an edge on your competition and generates repeat business. I will be sure to visit LHM for my next vehicle as well as my present service. More

Service department is great. Sales staff is terrible once you are out the door there customer service is the worst I have ever experienced. you are out the door there customer service is the worst I have ever experienced. More

Larry took the time to research many different vehicles to meet my needs. He was able to find a vehicle and then educate me on how to reupholster it in the way that I wanted. On the second day we were ab to meet my needs. He was able to find a vehicle and then educate me on how to reupholster it in the way that I wanted. On the second day we were able to get the vehicle to the dealer so that I could see and drive it. That helped close the deal for me. More

The dealership seems to be pretty good to work with. The one thing that i can tell you is that i do not like to fill out a survey and in return i get another survey from it. If i have problems or questions one thing that i can tell you is that i do not like to fill out a survey and in return i get another survey from it. If i have problems or questions i will call the dealership, if I am sounding rood I dont me to. I worked in customer service for quite a few years and i believe in treating people fair even when i have an issue. If you want to call and ask me question that is fine but please don't send surveys if you want to know how i feel. More

When I purchased my used car through your dealership I When I purchased my used car through your dealership I was told there would be a "30 Day Warrantee" on the purchase. I bought the car and b When I purchased my used car through your dealership I was told there would be a "30 Day Warrantee" on the purchase. I bought the car and brought it to my mechanic in Park City where I live. They went through the car and noted that I needed to replace all the fluids; radiator, brakes, transmission, differentials, transfer case, steering and the necessary accompanying service to those components. When I brought in the car to Larry H. Miller's Bountiful Jeep Dealership for the service necessary, I was told they would perform the work at their cost, plus (I was unsure what "plus" meant at the time, now I have a good idea). I was given the prices of the various services, Tina in the Service Dept. quoted me, "On an $89. service, I would pay $79" that kind of thing, right down their list of services. When I received the final bill I realized they may have given me the parts (or fluids) at their cost, but the labor was over half the bill! (I didn't realize there would be over $400 in labor alone performing this work!) In my need to get back to my job in Park City, I did not bring up my frustration at that point with anyone on the staff at your dealership. I still feel as though there was room to give me some form of discount on the $400+ in labor costs. Draining all those fluids at one time and replacing the fluids, performing what little "service" was actually required seems a bit excessive to charge me the full "service book guideline" for time allotted to perform the work. What did the implied warrantee save me? 10% off parts? At the Dealers retail cost? Did they include any labor in this warrantee? I don't feel this was a warrantee in any way you look at it. It amounted to a guarantee that they were assuring themselves future work at close to full retail. I saved little to nothing in the overall cost of getting my follow up service necessary to make this a reliable, trustworthy vehicle. The service which was deemed necessary in Jeeps service schedule for this vehicle. I was very pleased with the personnel at the Larry H. Miller's Bountiful Jeep Dealership. I was treated with respect and I enjoyed the process. I am just more than a little disappointed with the discount on follow up service and savings that was implied by your statement I would have a 30 day warrantee. The warrantee really did not amount to much. If I were told I'd save less than $100 on an $800+ bill, I would have said, "Sorry, I'll save the 45 minute (each way) drive to your dealership and I'll just get my local service guys to do the work. They would have matched your price without hesitation! I would recommend your dealership if it wasn't for the unfortunate way your Warrantee "follow up" seemed like a way to keep your service department busy and profitable... at my expense! Just a follow up note to the one written and submitted above. After I posted this letter I received a call from the dealer. They wanted me to be happy about my experience. They will be sending me a check to cover about half of the labor costs associated with my service cost "displeasure". I see that as a sincere effort on their part to remedy the situation, and I'm gladly accepting their offer. I would not hesitate to stop in to this dealer again, to either purchase a car or to obtain service. Thanks guys, I appreciate your interest in keeping me as a customer! More

This visit, as with every visit, I am always greeted with a smile, the work is done in a very quick, yet thorough manner. I also visited the parts department to purchase a cover for my jeep. The gentleman th a smile, the work is done in a very quick, yet thorough manner. I also visited the parts department to purchase a cover for my jeep. The gentleman there was very knowledgable and professional. Overall this is by far the best experience I have ever had with a dealership, and because of this, keep coming back for all my needs in regards to my vehicle! Thanks! More