Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Bountiful, UT
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553 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Bountiful
Amazing service department. Always friendly and knowledgeable. Excellent communication skills. I would not trust any other dealership in Utah with my vehicles. Always friendly and knowledgeable. Excellent communication skills. I would not trust any other dealership in Utah with my vehicles. More
I would like to recommend this dealership, but in light of recent experiences I find it hard to do so. Consistent communication is lacking between different people in the service department. One hand does of recent experiences I find it hard to do so. Consistent communication is lacking between different people in the service department. One hand doesn’t know what the other is doing which leaves this customer speculating who is right. After receiving my vehicle back from service, I walked to the parking lot to pick it up and discovered a dent on the driver’s side door that was not there when I left it. The damage had been covered with a little paint, but it was obviously visible. This was a brand new vehicle with no dings. This appeared to be damage from some sort of tool because it was high on the door and it had creased the metal. What is really irritating is that it was not identified or reported by the technician, thus leaving me with little faith concerning the integrity of the mechanics working in the dealership, In fairness, the service manager was helpful in helping me to solve the problem with an appointment for repair, but this will cost me time and money for something that shouldn’t have happened. Disappointed! More
Great experience. They were able to fit me in even though I missed my appointment and the turnaround time was quicker than expected for how much work was needed on my They were able to fit me in even though I missed my appointment and the turnaround time was quicker than expected for how much work was needed on my truck. Thanks James from the service department! More
Working with LHM was the best car buying experience that I have had. The salesman was knowledgeable and extremely efficient in getting the deal finalized I was in and out in no time. I have had. The salesman was knowledgeable and extremely efficient in getting the deal finalized I was in and out in no time. More
I was so happy with the service. I was able to book online, got right in, my service advisor Sean was extremely good and saved me money! I liked that everything was automated and I was able to book online, got right in, my service advisor Sean was extremely good and saved me money! I liked that everything was automated and right on the spot approvals Thank you!! More
I was disappointed in this visit because they bugged me for months to come in for a recall on the fuel pump. Then I waste a half day to take it in and they tell me they have to order parts that will take a for months to come in for a recall on the fuel pump. Then I waste a half day to take it in and they tell me they have to order parts that will take a month to get. Then when I went to pick up the truck they couldn’t find the keys for 10 minutes and the truck was out in the big parking lot and I had to go find it. Not very good service. More