Larry H. Miller Chrysler Jeep Dodge Ram Provo

service review I was treated with care and they did a god job in a timely fashion the facilities are very well taken care of and are convenient. Overall very good. I was treated with care and they did a god job in a timely fashion the facilities are very well taken care of and are convenient. Overall very good. More

Jeep Renagade Latitude The staff is very friendly and professional. Helped me get the best price possible for my Jeep. I really had a great experience at the dealership a The staff is very friendly and professional. Helped me get the best price possible for my Jeep. I really had a great experience at the dealership and my salesman, Michael H. was a good fit for my expectations. More

Kid friendly I had to get my van serviced with three small children in tow. The kids enjoyed the play area and snacks. When I realized more work needed to be done, I had to get my van serviced with three small children in tow. The kids enjoyed the play area and snacks. When I realized more work needed to be done, the provided a free shuttle back to my home so my kids could take naps, and returned to pick us up a few hours later. More

Outstanding service and effort!!!! These guys at this dealership went above and beyond to get my car loan done. Experience was stellar! Sales managers, sales people and finance manager These guys at this dealership went above and beyond to get my car loan done. Experience was stellar! Sales managers, sales people and finance manager all just outstanding!! Thank you to Jenna, Danny, Luis, and Jared. They went out of their way to find me a car and get the numbers right to get the deal done when no other dealer was willing. They stayed well passed midnight to make sure I drove out with my new car happy! I would refer anyone to this dealer all day!! Thank you all for your efforts!! You guys rock!! More

service It was a very good experience, in and out within an hour. Appointment made when I arrived my car was taken but to be serviced It was a very good experience, in and out within an hour. Appointment made when I arrived my car was taken but to be serviced More

Once again Fabulous Service Just took my Jeep in for it’s 30,000 mile service and oil change and had great service as always!!! Roy was great to get everything I needed done, don Just took my Jeep in for it’s 30,000 mile service and oil change and had great service as always!!! Roy was great to get everything I needed done, done in a timely manner even though they were extremely busy. Thanks Larry H. Miller Jeep for having such a great service department!!! More

Generally good service at this dealership Always get good service at this dealership. They usually give me a sheet with what was looked at and what was done during my service. Not this time bu Always get good service at this dealership. They usually give me a sheet with what was looked at and what was done during my service. Not this time but it may have just been an oversight. Also did not reset the oil change monitor on my Jeep. Not a big deal but it helps and also shows they were thorough. The service manager was excellent. More

Bought great car from a great salesman We went in wanting to look at a specific car, they were attentive and very accomodating, our Salesman Gary Goodman is a great guy we got along with v We went in wanting to look at a specific car, they were attentive and very accomodating, our Salesman Gary Goodman is a great guy we got along with very well. They were all very patient with our multitude of questions. More

Worst New Car Experience I've Had The entire experience was a nightmare. I had a quote from another dealer that was out of state, but decided to give local dealer a chance and ended up The entire experience was a nightmare. I had a quote from another dealer that was out of state, but decided to give local dealer a chance and ended up at Larry H. Miller Jeep in Provo. It was pulling teeth from the beginning. They didn't understand that I had already selected exactly what I wanted and had a quote from another dealership. They kept trying to talk me into going up in price which was insane when I could just refuse any offer that didn't match and just call the other dealership and get the order in. But they ended up matching the price and I ordered from them. After waiting 10 weeks I was told the jeep should be coming in any day, but that they would really like me to come in to do the financials so they could get their numbers up for January. I leave work early to do the financing since we had an event to get to that evening. Once I arrived at the dealership I was told after 30 minutes of waiting that my paperwork had been lost and they can't find it and are going to have to redo the deal. I then had to wait another hour as they were now trying to refuse the previously agreed upon price, since "the price must have been wrong at that low of a price." after the hour and a half wait I told James I couldn't wait any longer and that we were already late for evening plans. James and one of the managers then tell me if I don't sign that night that I wouldn't get the deal we agreed on. Ridiculous, I am now being threatened with higher prices because of their mistakes. After the order was placed I could never get real answers from the Salesman (James Ortiz) or jeep chat on the status of my Jeep Wrangler. I was originally told 6-8 weeks to receive my vehicle. I am now on week 11 edging towards 12 with no vehicle and nothing but broken promises from the dealership. I have had nothing but problems when I actually get responses and when my texts aren't ignored I received vague information and dates that weren't dates but usually two week windows. NOT HELPFUL in the least when a window is two weeks, it's almost worst than no information at all. I would never suggest this dealership to anyone and will not be purchasing from this dealership again. I won't even be taking in the jeep for any future service or warranty, and will opt for any other Jeep dealership instead More

Wow,good service They work very quick They give you insight on what they're working on through text or email Kind people Over all amazing would recommend! They work very quick They give you insight on what they're working on through text or email Kind people Over all amazing would recommend! More