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Larry H. Miller Chrysler Jeep Dodge Ram Provo

Provo, UT

4.4
160 Reviews
Call Dealership (801) 734-9791

1825 N. University Parkway

Provo, UT

84604

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160 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Provo

January 27, 2024

Exceptional customer service. Arrived early for my appointment and still checked me in early. The oil change was quickly completed, and was out in 45 min. . More

by jefftclements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
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Helpful
January 26, 2024

Pleasant experience with knowledgeable, sales person, finance took longer than expected. struggled with a different programs More

by lrargyle
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
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Helpful
January 26, 2024

Regular oil change handled extremely quickly and ver professionally. Mason is a great service agent. More

by Fantomen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
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Helpful
January 26, 2024

The service department is slow from start to ending . They do have treats in the waiting room . More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
Report | Print
Feb 02, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Drew Coronel, General Manager, (801) 921-5156

Helpful
January 19, 2024

Every time I go there. I get excellent service. Very friendly and knowledgeable. I get everything I need More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry, John Poulos, Drew Coronel
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Helpful
January 18, 2024

Fast friendly and efficient. I had an awesome experience today getting my maintenance and oil change. More

by karen_bosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Tim Urry
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Helpful
January 10, 2024

Very professional and treated me well. The salesman (Brody) really seemed to know a great deal about the longhorn ram truck I bought. Even called me four days after I had returned home to More

by rogerstanworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Urry, John Poulos, Drew Coronel
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Helpful
January 10, 2024

This dealership had the best pricing on the 2023 ram 2500 Laramie very good peaple to work with More

by orsonrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brody, Tim Urry, John Poulos, Drew Coronel
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Helpful
January 08, 2024

The young man who assisted me, I believe it was Jacob Standing, helped me out and was very kind. I had informed him that I was on my way to the hospital to be with my son in the ICU. He made sure I was t More

by jpnordstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Standing, Tim Urry
Report | Print
Jan 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

We are delighted to hear about your positive experience at our dealership. Our team is dedicated to making sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Helpful
January 06, 2024

Overall good with sales. Finance manager wouldn’t let me order a black plate because of his own inconvenience. He would only let me pick a standard plate and told me to go on More

by brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Poulos, Drew Coronel
Report | Print
Jan 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Drew Coronel, General Manager, (801) 921-5156

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