Larry H. Miller Chrysler Jeep Dodge Ram Provo

Most of the time the service has been good a bit slow but I was happy but this time I was told my tires were in and I waited 1&1/2 hours to be asked what tires I wanted and then told they did not have them , I was happy but this time I was told my tires were in and I waited 1&1/2 hours to be asked what tires I wanted and then told they did not have them , terrible communication and not happy I waisted an hour and half to find out they didn’t have them and I have to come back , next time I will xx my self and leave it up to the staff , not happy More

Got me in on time for an oil change and had time to do my emissions that I didn’t have scheduled. emissions that I didn’t have scheduled. More

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! ! I've never had to write a negative review in my life, but I couldn't with a clear conscious, allow this treatment to happen to another person wit ! I've never had to write a negative review in my life, but I couldn't with a clear conscious, allow this treatment to happen to another person without warning. The salesman seemed honest and helpful up to purchase, but after the sale was complete, (just one day later), the communication was the complete opposite. By far the WORST CUSTOMER SERVICE I've EVER experienced! NATALIE (NATALIA LAFOLLETTE) the General Sales Manager was EXTREMELY rude and disrespectful and did not follow through with what she agreed to in written form. Minor items but committed to non the less- (cargo cover and keys to the roof rack), which I also have in written form. The original cargo cover the salesman provided was not only the incorrect cover but non functioning. Upon multiple attempts to contact both via text (the only way she and the sales rep communicated) and phone calls (which always went to voicemail), she apparently blocked my number (blue texts became green in terms of receipt on iphone). I've never been more disgusted by the way I was treated and completely regret spending my money with this team. I should have trusted my instincts when the vehicle was terribly detailed (if at all). Now, two months after purchase, the disgust and disappointment that I am left with only furthers my need to let potential customers know the type of people they're working with. More

Service was absolutely amazing. Josh was so nice and outstanding, he helped me find the perfect car and was extremely friendly Josh was so nice and outstanding, he helped me find the perfect car and was extremely friendly More

We thank Feras & Juan for assisting us with purchasing our Truck, Keep up the good work! 😊 our Truck, Keep up the good work! 😊 More

Horrible service. Took 2 weeks, and a lot of dismissive conversations, for them to diagnose that I need a new battery. Took 2 weeks, and a lot of dismissive conversations, for them to diagnose that I need a new battery. More

This dealership claims to offer a service experience that only they can provide and that it’s above expectations. This claim is made in writing on their web page. They will not actually provide that level o only they can provide and that it’s above expectations. This claim is made in writing on their web page. They will not actually provide that level of service. They are actually ducking our calls and thus are providing ANY service. I’m only able to rate that as ZERO STARS. It’s their time and our expense as they want it on-site for 3 days to even diagnose it, let alone fix it. They don’t deserve your business in selling you a vehicle that they will NOT service. More