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Larry H. Miller Chrysler Jeep Dodge Ram Provo

Provo, UT

4.4
159 Reviews

1825 N. University Parkway

Provo, UT

84604

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159 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Provo

October 08, 2022

Got me in on time for an oil change and had time to do my emissions that I didn’t have scheduled. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason
Oct 10, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the service your vehicle needed. Come back again soon if there's anything we can assist you with. - Curtis Grieve, General Manager

August 21, 2022

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! ! I've never had to write a negative review in my life, but I couldn't with a clear conscious, allow this treatment to happen to another person wit More

by buyers remorse
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalia Lafollette
Aug 22, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Marybeth, thank you for taking the time to leave this review. We have attempted to reach out to you in order to address the concerns listed in this review but were only successful in reaching your voicemail. I believe this situation is best handled personally and directly. Please reach out to me, Curtis Grieve, and I will happily address your concerns myself. I look forward to hearing from you. - Curtis Grieve, General Manager, (801) 356-4181

Aug 24, 2022 -

buyers remorse responded

I have not had any phone calls or voice messages from your number or any Utah numbers. Would be happy to speak with you personally, but don't appreciate the general canned response.

August 12, 2022

Service was absolutely amazing. Josh was so nice and outstanding, he helped me find the perfect car and was extremely friendly More

by Mr.Simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 12, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Curtis Grieve, General Manager

July 12, 2022

We thank Feras & Juan for assisting us with purchasing our Truck, Keep up the good work! 😊 More

by Liki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feras Juan
Jul 13, 2022 -

Liki responded

We thank Feras & Juan for assisting us with purchasing our Truck, Keep up the good work! 😊

July 08, 2022

Horrible service. Took 2 weeks, and a lot of dismissive conversations, for them to diagnose that I need a new battery. More

by Rondopacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony (since fired)
Jul 11, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Rondo, thank you for reaching out. Our highly trained technicians work hard to make sure your vehicle receives the best possible service, so it’s unfortunate that you had to take multiple trips to our dealership to fix the problems you were experiencing. I would appreciate the opportunity to speak with you directly so that we can work towards improving the services we provide. Please give me a call so that I may be of further assistance. - Brandon Erickson, Service Manager, 801-356-4150

May 06, 2022

This dealership claims to offer a service experience that only they can provide and that it’s above expectations. This claim is made in writing on their web page. They will not actually provide that level o More

by Shrammbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
May 09, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We’d appreciate the chance to learn more about your experience calling in so that we can ensure something like this doesn’t happen again. Please give me a call soon so that we can get this issue sorted out. - Brandon Erickson, Service Manager, 801-356-4150

March 16, 2022

Great customer service, they were respectful, following the client requests and doing anything that they could do to make the client happy. More

by michy26
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 17, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Thank you for your wonderful recommendation! Please let us know if there’s anything else that we can do for you in the future. - Curtis Grieve, General Manager

January 23, 2022

Had an awesome experience with Corbin and Curtis. Very respectful and patience with an old lady. They kept in close contact with us over a 5 month + process of ordering our Chrysler Pacifica 2022. We wo More

by hayhurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corbin Herd and Curtis Grieve
Jan 24, 2022 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Curtis Grieve, General Manager

October 21, 2021

They've had my car for a month now, and I'm still waiting with no clear ETA. I tried calling, and I was put on hold while they page the service advisor to pick up the phone. 5 minutes later I'm greeted by th More

by robbie.smith.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brennan
Oct 26, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Robbie, thank you for your review. If you don’t mind reaching out to me, I’d appreciate the chance to answer any questions you might have and get this sorted out. I hope to hear from you soon. - Jason Young, Service Manager, (801) 356-4350

July 29, 2021

Great place to buy a vehicle from. Loveed working with all the people at lhm. Very helpful and great atmosphere. And my wife loves her new truck. Thanx to all the people at lhm. More

by blaine.burnside
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Aug 02, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Provo responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Curtis Grieve, General Manager, (801) 356-4181

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