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Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

Riverdale, UT

4.0
614 Reviews

1481 W. Riverdale Road

Riverdale, UT

84405

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614 Reviews of Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

May 13, 2024

The employees were very attention to dealing with us and our vehicle. We appreciated that. More

by Holli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor, Gary
May 11, 2024

I'm very happy with the service I received today at Larry Miller Riverdale UT. They treated me well. Austin, my service advisor was great. I have an issue that couldn't be remedied but it wasn't the More

by bradbo60
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
May 11, 2024

They were good people to deal with and they help me out. They were very good listeners More

by whortin3030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Silva, Rafael Cuevas. , Erich Black
May 10, 2024

Did what they said they would do what else can you say . Went in, they serviced my truck , I left More

by dougnbeck03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Cuevas.
May 10, 2024

Chris was amazing and made my experience so freaking amazing!! Thank you thank you !!! You guys are the best. More

by Curt Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris my sales person was amazing
May 09, 2024

Gary took the time to make sure I new what was needed and what they were going to do to fix my issue More

by davidablowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Silva, Rafael Cuevas. , Erich Black
May 08, 2024

I had an appointment and arrived a few minutes early. They took my car in right away. Did oil change, rotated tires and even washed my car and finished a little earlier than quoted. More

by Kevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codee
May 10, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

May 07, 2024

The Service Department was great, everyone I worked with was very courteous and professional. Bry was exceptional as well as Zak. Both of them made me feel like my concerns were a priority and gave me an More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bry and Zak
May 04, 2024

My service writer was great, took all my information down, was very professional. As far as the service I was not happy! I have bought two trucks here and every time I I ask them to rotate them a certai More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
May 08, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

Paul, I appreciate you taking the time to share your thoughts on the service you received. I understand the frustration and it's something we need to address to ensure your satisfaction on all fronts. Please allow me the opportunity to look into this personally. If we haven't yet spoken directly, I encourage you to reach out to me. I am committed to making sure your future service visits meet your expectations and rectify any past concerns. - Brian Johnson, General Manager, (423) 503-9652

May 04, 2024

I left my truck and they never got to it. I had a 9:15 appointment and I’m the one who had to eventually find out what was going on. Gary was my service contact. He texted me one time after I More

by Tlarsen191
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
May 08, 2024 -

Larry H. Miller Chrysler Dodge Jeep Ram Riverdale responded

I apologize for the frustration you experienced during your recent service visit. It's concerning to hear about the difficulties in communication and the scheduling mix-up. We strive to honor all appointment times and provide clear updates, so I regret that we missed the mark with your experience. Your feedback is crucial in helping us improve. I assure you that we are looking into this matter to prevent such instances in the future. If we have not discussed this personally by the time that you find this response, please feel free to reach out to me directly. I look forward to resolving this issue and regaining your trust. - Brian Johnson, General Manager, (423) 503-9652

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