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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

Overview
Employees
Reviews
Vehicles
4.6
1,985 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 1,985 reviews

June 13, 2024

Great services staff helpful and so is part desk for getting things fix for my jeep More

by bftrk94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mB
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Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Helpful
June 13, 2024

Does a great job of taking care of my Jeep. Had no problem picking jeep up when it was done. Brandon made sure to take me to my vehicle and check everything out. More

by e.l.tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Random Ralston
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Jun 14, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
June 13, 2024

Took my jeep in for warranty covered maintenance shortly after purchasing and after dropping it off couldn't get anyone to answer the phone or call me back for over 24 hours, only to find out then they neve More

by dealton.lyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Malmgren
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I'm sorry to hear about the frustration you experienced with your recent service visit, Dealton. It's unacceptable that your vehicle was not attended to promptly and that our communication fell short. We aim to provide timely and efficient service, and clearly, we did not meet your expectations. If we haven't had the opportunity to resolve this matter directly, please contact me so we can ensure your maintenance needs are properly addressed. - Steve Massey, General Manager, (801) 553-5910

Helpful
June 12, 2024

I was happy with everything until the next day I got a text with a discounted offer on the service i just had that was double the cost. Very upsetting. I should get a refund of half of what I paid. I am a More

by Sarah Penrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roles (I can’t remember his last name)
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Jun 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

Helpful
June 12, 2024

Brandon took care of everything and made sure everything was completed on my service. From the moment I pulled in it was like they knew who I was. I will be scheduling my next service with them More

by Trent nokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

Helpful
June 11, 2024

Went to the competition got the typical old school run around on pricing and shenanigans. Came to LHM and got a nice effort from the sales guy, sales mgr, and f&i guy. I was fussy and they found me wha More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Merriam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
June 10, 2024

Not a good experience. I had a Check Engine light on and brought it into the dealership to get diagnosed. Colin mentioned it would take up to 48 hours for a diagnosis, but More

by CoryL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
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Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Cory, I'm sorry to hear about your disappointing experience with your Jeep diagnosis and repair costs. It's clear that we did not meet your expectations in terms of communication and providing alternative options. If we haven't discussed this already, please reach out to me directly so we can review your situation in detail and work towards a satisfactory resolution. Your feedback is important to us. - Steve Massey, General Manager, (801) 553-5910

Helpful
June 10, 2024

Jordan did an outstanding job answering all my questions and responding to my requests. I would highly recommend Larry Miller Jeep for an excellent vehicle at a great price. Thank you! John S. Washington, U More

by Barticus323
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Malmgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Helpful
June 10, 2024

Good service today. My renegade is running much better after the oil change and tire rotation. Thank you for the service. More

by l.nelsen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Rees
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

Helpful
June 10, 2024

I’ve been going to Larry Miller now for over 20 years. The service has always been excellent. Today was just an oil change, but the customer service team worked me into the schedule and Got me out in no t More

by guydefa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your kind words. Our goal is to provide an unforgettable and positive experience for each customer, and it's great to know that we were able to do that for you. We hope to see you back soon for all your automotive needs.

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