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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

Overview
Employees
Reviews
Vehicles
4.4
2,547 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 2,547 reviews

May 22, 2025

Brandon did a great job taking care of us today. MJ was also great to make sure we were taken care of. More

by bcfullercorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon & MJ
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May 22, 2025

They changed gas pump got home and it was not tightened and spilled all over garage . My family could have blown up I will never take my car back here . More

by tsaupan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon and Chris is all the names I got they were very nice but the person who actually fixed it should be fired
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May 28, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

That sounds like an incredibly alarming experience, and I’m truly sorry you and your family were put in that position. Leaving a service with something as critical as the gas pump not properly secured is absolutely unacceptable, and I completely understand your frustration and fear. It’s good to hear that Brandon and Chris treated you well, but the safety lapse itself is inexcusable and something that must be addressed immediately. Your feedback highlights a serious concern and will be taken seriously. If we haven’t already spoken directly, I would greatly appreciate the opportunity to talk further and get to the bottom of what went wrong. - Steve Massey, General Manager, (801) 553-5910

May 22, 2025

Ignoring me, asking another service Associate to help me, avoiding conversation, Deflecting Answers and Questions, More

by kevinjamesd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Spencer. Service
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May 28, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry you were made to feel ignored and brushed off during your visit—that’s not how we want anyone to experience our service department. Being redirected with little communication and having your concerns deflected can be incredibly frustrating, and I appreciate you taking the time to call it out. We clearly missed the mark on making you feel heard and respected, and that needs to be addressed internally. If we haven’t yet had the opportunity to discuss this one-on-one, I’d welcome a direct conversation to better understand the situation and make sure it’s not repeated. - Steve Massey, General Manager, (801) 553-5910

May 30, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m really sorry you were made to feel ignored and brushed off during your visit—that’s not how we want anyone to experience our service department. Being redirected with little communication and having your concerns deflected can be incredibly frustrating, and I appreciate you taking the time to call it out. We clearly missed the mark on making you feel heard and respected, and that needs to be addressed internally. If we haven’t yet had the opportunity to discuss this one-on-one, I’d welcome a direct conversation to better understand the situation and make sure it’s not repeated. - Steve Massey, General Manager, (801) 553-5910

May 21, 2025

No part took over 2 months and my truck got a door ding! Not happy More

by bhugeo70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

It’s very convenient with friendly service, also professional advice and services are readily available. More

by Kp1
Recommend Dealer
Yes
Employees Worked With
Jeremy Packer
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May 20, 2025

Very satisfied with the work done on my truck, great dealership and service experience, their service keeps us coming back. More

by mjtillery492@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

Quickly had my service request to change the oil scheduled. Two of the things were found that needed attention, including replacing the windshield wiper blades and air filter. Increase the cost more More

by dgenebach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

My vehicle was due for its regular service. Larry Miller was quick and thorough and completed the job perfectly. More

by O.Shihtzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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May 18, 2025

They were patient and acomodating to my schedule. Got the job done quick!. Thank you. More

by El Chiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 17, 2025

Poor service last 2 visits. Had oil change. Oil was leaking. Had breaks fixed. They did not mention it would be 5-6 hours of service and did not offer a ride home until 2 hour More

by Eoncl4ever
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Eoncl4ever, it’s upsetting to read that both of your recent visits left you with delayed service and little communication. Especially when dealing with repairs that affect your day, waiting without updates or clarity is unacceptable. You deserved a smoother, more transparent experience, and I regret that we didn’t provide it. If I haven’t had the chance to speak with you yet, I’m happy to review everything with you personally and get a better understanding of what we can do to address this. - Steve Massey, General Manager, (801) 553-5910

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