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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

Overview
Employees
Reviews
Vehicles
4.4
2,528 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 2,528 reviews

November 09, 2024

Eric did a great job and letting me know and keeping me informed of what was going on with my truck and what it would cost More

by thelepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're delighted to hear that you had a great experience with our dealership! At our dealership, we strive to provide excellent customer service and quality work, and we're thrilled that our team was able to exceed your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

November 08, 2024

Brandon in the service department was very helpful and knowledgeable. He answered all my questions and explained all the options available. It was a good experience. I will return. More

by Ugetcreative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jeep Service
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

November 08, 2024

Good service and easy process to work with. Exactly the truck I was looking for More

by Ajon7171
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Thurman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for leaving us a 5-star review and for choosing our dealership for your automotive needs! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

November 06, 2024

Service department is the best fast and honest also love the Uber service that they offer More

by marlenac424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

November 06, 2024

I had an appointment and showed up about 20 minutes early. I got a bad feeling when I wasn’t even acknowledged for about ten minutes. I addressed my vehicle issues with the service writer and was told More

by fanarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your feedback, and I apologize for your poor experience. Not being acknowledged and waiting hours without progress is unacceptable, and I understand your frustration. Communication should be timely and proactive, so it’s concerning that your messages and calls went unanswered. If we haven’t connected already and if you’d like to discuss this further, please reach out at your convenience. I look forward to turning your experience around. - Steve Massey, General Manager, (801) 553-5910

November 06, 2024

Much better than the LHM Bountiful location. Completed all recalls that LHM Bountiful didn’t do on my last two visits. LHM Sandy found and fixed my issue when LHM Bountiful said there was no i More

by jwarner19420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're so glad to hear that you were happy with the service you received at our dealership! Our team works hard to provide top-notch customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

November 05, 2024

Great customer service and good snacks/drinks while you wait. Clean facility and friendly staff. More

by kfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is greatly appreciated. Our goal is to make each customer's experience as enjoyable and satisfying as possible, and it's wonderful to hear that we were able to achieve that for you. We hope to see you back soon for all your automotive needs.

November 05, 2024

Recently had my truck in for warranty work. Dealer was able to get my vehicle in quickly and diagnose the issue. Communication was good and all of the staff I interacted with were very personab More

by 4FishLimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne
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Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our dealership and that we were able to meet your expectations. We appreciate your business and hope to see you again soon!

November 05, 2024

Excellent service my appt was for the 5. My mistake took it in a day early. Still got my tuck in service was completed. More

by Hawkenlocker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for the 5-star rating and for choosing our dealership for your automotive needs! We're thrilled to hear that you were happy with the service you received and that our team was able to assist you in a friendly and professional manner. We value your business and look forward to seeing you again soon!

November 05, 2024

Seems after you make a purchase the dealership disregards you when there is a issue that you find after the initial purchase. I have been waiting for a return call from the service agent about my issue and h More

by O.campbell882
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryce Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello, thank you for your feedback. It’s concerning to hear that follow-up communication after your purchase has been lacking. Consistent, post-sale support is essential. If you haven’t yet had the chance to speak with us directly about this, I invite you to reach out anytime. We appreciate your patience and look forward to straightening this out. - Steve Massey, General Manager, (801) 553-5910

Mar 24, 2025 -

O.campbell882 responded

3.19.25, after almost a year being ghosted I was able to bring the car back in after the speaking with management because the vehicle's under warranty and the moon roof needs to fixed. They stated cannot be fixed The moon roof needs to be replaced. After the so-call replacement of the moonroof was completed I picked up my vehicle it was a lot of ice and snow on top of the car so after leaving the dealership to get back to work I was finally able to get the snow and ice cleared up to see completed job, they did not replace the moonroof they replaced the seal around the moon roof. But in the job receipt the report showed that they replaced the moon roof along with the seal but they did not because there was clear evidence of the liquid rubber I used to seal the hole on the previous moonroof seal that was damaged when the car was purchased but they are claiming that they replaced the moon roof. I went ahead and run the car through the car wash multiple times to test because in my dash camera it showed they did not test the seal after replacing it. I contacted the location to talk with the service manager and I'm currently waiting for a response. I need to correct receipt showing that the seal was the only thing that was replaced and if there is leaks my moonroof replaced. With all this headache I believe after getting this cleared up I will not be going back.

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