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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

4.4
2,702 Reviews

10905 S. Automall Drive

Sandy, UT

84070

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2,702 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy

August 15, 2025

The sales guy was great! He spent allot of time answering questions and show me different jeeps. Sales manager was ok he march anther dealerships price felt lime I should buy More

by chrisrshill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adrian Vasquez
August 15, 2025

Wanted to charge me for service that was done on last visit that they said it was critical to find out every car over 30000 miles get the same message then they requested an oil change that if they look More

by Donald Andus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
Aug 16, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Donald, I’m sorry your visit left you feeling misled—being recommended a service that had already been completed understandably causes frustration. It’s especially disappointing to hear that this experience affected your trust in our team. Thank you for pointing out the specifics around the oil change and communication, as this helps us address the breakdown directly with our staff. I recognize how important it is for every guest to feel confident that their vehicle needs are being handled carefully and accurately. Should we not have had the chance to talk this through in person yet, I’d welcome the opportunity to do so and clear up any remaining concerns. Please don’t hesitate to reach out directly. - Lynn Skinner, General Manager, (801) 553-5910

August 13, 2025

I've been a customer of LHM dealerships for years. I have purchased a few vehicle's from them. Service has always been great! Very friendly staff as well as professional. Austin Phibbs was very pleas More

by rdgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs ☆☆☆☆☆
August 12, 2025

Mason, the salesman was very polite and attentive. However, once having received payment, I feel that communications increasingly became one-sided. Dealership staff appeared to struggle with the out More

by Daniel Fayard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colby Campbell, Gus Carlos, Mason Merriam
Aug 14, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Daniel, I’m sorry to hear about the challenges you faced with the out-of-state purchase process and the follow-up afterward. Delays, unexpected costs, and difficulties in communication can certainly turn an exciting purchase into a frustrating experience, and that’s not the impression we want to leave. I appreciate you sharing the details so we can better understand where things went wrong. If we haven’t already spoken directly, please reach out to me so we can go over the situation and determine how to address it. I’d like to work toward making this right with you. - Lynn Skinner, General Manager, (801) 553-5910

August 08, 2025

Isaiah's customer service is outstanding and the knowledge he has in The automobiles. Very happy with his assistance on my Ram. With him taking time to listen and help solve the problem. I will be More

by kevinfraga24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
August 08, 2025

I have been there several times and they have been wonderful. I do not feel pressured to get service for things I can’t afford at that time. Mike is very informative and helpful. More

by ddstoddart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kerekes
August 08, 2025

Service team was great once again. Attention to detail and we love that awesome guy Chris! More

by Jaypest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon, Chris Reynolds
August 08, 2025

Worst customer service in the valley. Had vehicle for 2 weeks. Went to pick it up after they called me saying it was ready to be picked up and service was completed. My warranty work was More

by Jhneilson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Campbell, Ryan Wagstaff, Isaiah Chacon, Danny Adams, Chris Reynolds
Aug 13, 2025 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s concerning to hear about the delays, lack of updates, and the incomplete warranty work during your recent visit. Being told your vehicle was ready only to find the work wasn’t finished is understandably frustrating, especially after such a long wait. Communication breakdowns like the one you described are not acceptable, and I regret that you had to deal with them. Your experience highlights areas where we must improve both follow-through and responsiveness. If we haven’t connected yet, please reach out so we can address this with the urgency it deserves. - Lynn Skinner, General Manager, (801) 553-5910

August 07, 2025

Jeremy Packer was the best. He kept us updated and we were quickly on the road. Thanks so much! More

by Shardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Packer
August 07, 2025

It’s great service and it was promoted for it being a Saturday! Austin was great! More

by ivannapee92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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