Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Sandy, UT
1,239 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Dear Larry H Miller, I cannot begin to express the deep frustration and utter disappointment I am experiencing with my truck purchase from Larry H Miller. My decision to buy this truck has turned into deep frustration and utter disappointment I am experiencing with my truck purchase from Larry H Miller. My decision to buy this truck has turned into a regrettable nightmare, and I urgently seek your help in finding a resolution. From the very moment I brought the truck home a year and a half ago, the engine light mocked me, foreshadowing the countless troubles ahead. Since then, it has become nothing more than a constant headache, spending more time in your service center than on the road. The never-ending list of repairs, from the ORC module to the TCM and PCM modules, EGR cooler, water pump, turbo line, intake manifold, bypass tube, glow plugs, ball joints, engine, rear axle, BCM, RFH, and now, the body harness, feels like an unending nightmare. What frustrates me even more is the lack of support and understanding I've encountered when seeking help. Attempts to communicate with managers or individuals who could offer assistance have been met with silence, leaving me feeling abandoned and ignored. I had always held Larry H Miller in high regard, expecting top-notch customer service and a commitment to satisfaction. Unfortunately, my experience has shattered these expectations, and I am left questioning whether my trust in your dealership was misplaced. I implore you to take this matter seriously and personally intervene to find a fair and equitable resolution. This truck purchase has been nothing short of a disaster, and I need your help to turn things around. I request your immediate attention to this matter and urge you to reach out to discuss it further with me. Please provide me with a direct line of communication or schedule a meeting at your earliest convenience. Your urgent response is greatly appreciated. Sincerely, Jackie Mullings More
Easiest car buying experience both time I've bought. Won't go anywhere else. Sales team was great, managers were straight shooters with no B.S. and the service team is amazing! Everyone was super fr Won't go anywhere else. Sales team was great, managers were straight shooters with no B.S. and the service team is amazing! Everyone was super friendly and accommodating. More
Issac ,help me with my jeep problem worked me right in while I waited so I could leave on vacation. great service while I waited so I could leave on vacation. great service More
The service technician did a great job taking care of me and as quickly as possible. I was out and on my way as I had hoped. Thanks LHM service for a job well done. and as quickly as possible. I was out and on my way as I had hoped. Thanks LHM service for a job well done. More
Amber was our representative. We received excellent and competent service. Plan on using this service group in the future for all my Jeep needs. We received excellent and competent service. Plan on using this service group in the future for all my Jeep needs. More
LHM's service department has been very busy, so it's a bit hard to get in and get to a quick resolution, but they are very up front, professional and knowledgeable. I have a particularly severe and diffi bit hard to get in and get to a quick resolution, but they are very up front, professional and knowledgeable. I have a particularly severe and difficult warranty issue that another local dealer was unable to resolve, and LHM is sticking with it until resolution while communicating well between me and Jeep in the process. More
Very responsible, explain everything you need to be aware of, and take care of you always with a professional smile and actitud of, and take care of you always with a professional smile and actitud More
Isaac made it an exceptional visit this time. Made me feel personal and special. Thanks Made me feel personal and special. Thanks More