Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Personable and accommodating I went in for my first oil change on my 6 month old Jeep Grand Cherokee. I assumed the Express oil change lane would be what it says "express". As I I went in for my first oil change on my 6 month old Jeep Grand Cherokee. I assumed the Express oil change lane would be what it says "express". As I was not familiar with the typical wait time, I didn't know you should bring a book, pack a lunch and make new friends for the almost 2-hour wait. Now that I know, I will come prepared. The good news is Darin was amazing. When he walked in the waiting room, I stopped him to see how much longer (after a one hour wait). He was the same technician that had checked me in. He remembered my name and was very apologetic about the fact that a first oil change takes longer as they check many more items when they do the oil change. He was sorry he hadn't warned me. When my jeep was ready, he came to the waiting room personally to explain what they had done, brought me the invoice and said, no charge today. What??, this was synthetic oil and not cheap. I wish all dealerships cared about their customers and their customer's time as much as Darin showed me. I will be back. Thanks so much. More

Service was great. Colin was exceptional. He knew I was from out of the SLC area, knew I had some time constraints, and kept checking on me to make sure I didn't need an Colin was exceptional. He knew I was from out of the SLC area, knew I had some time constraints, and kept checking on me to make sure I didn't need anything. He was also good at keeping me updated on the work as it progressed. More

Service was unacceptable and Sales/Business Mgr Misleading When I purchased my truck your company sold me a extended warranty stated that it was bumper to bumper. Brought my truck in for service it was a faile When I purchased my truck your company sold me a extended warranty stated that it was bumper to bumper. Brought my truck in for service it was a failed sensor in the exhaust system. Requested that the warranty should cover it and was told that it does not. Not sure how to trust this dealership? The service writer did help on the bill, however when I picked the truck up after 6 days they had left the window open and the inside of my truck was a mess. We just bought a new Lexus for Larry Miller also not sure I will ever buy another car or truck from them. Very unhappy!! More

Recall and alinement. Everyone was friendly and very helpful. They even made sure I got a rental car, as the service was going to take most of the day. Everyone was friendly and very helpful. They even made sure I got a rental car, as the service was going to take most of the day. More

Service for coolant leak Fast and friendly service. High quality of work. Easy to schedule appointment. However, $200.00 to diagnose and replace upper radiator hose seemed a b Fast and friendly service. High quality of work. Easy to schedule appointment. However, $200.00 to diagnose and replace upper radiator hose seemed a bit high. More

Top notch customer service I have been using the LHM Jeep service for my jeeps years. Not the cheapest mind you, but if you want the highest quality, you have to pay for it. I I have been using the LHM Jeep service for my jeeps years. Not the cheapest mind you, but if you want the highest quality, you have to pay for it. I have been very please with the high quality of service I receive each and every time I visit LHM from Larry Larsen. I have to mention Larry by name because he takes the time to explain the work that is needed and gives me the opportunity to fully understand what is going to happen and why it needs to be done. This is my fourth jeep and they have all been serviced by LHM of Sandy. More

Oliver is great! Warranty repair and 60 K service. Quick, Painless and done right! I've been having my trucks serviced here for 20 years. You may pay a little more tha Warranty repair and 60 K service. Quick, Painless and done right! I've been having my trucks serviced here for 20 years. You may pay a little more than at some local repair shop but the service quality more than makes up for it. More

Fast and friendly The people in the service were very helpful. The tow truck arrived in a timely manner and the driver was very professional. I had to leave my jeep for The people in the service were very helpful. The tow truck arrived in a timely manner and the driver was very professional. I had to leave my jeep for a couple of days. The service manager, Larry, kept me informed and made arrangements a rental jeep. I appreciate the friendly and fast service. More

Service took less time than anticipated and attendant was in formative, helping me to better understand my warranty. Was willing to take time and show me exactly what was in the computer system relating to my v formative, helping me to better understand my warranty. Was willing to take time and show me exactly what was in the computer system relating to my vehicle. More

Horrible customer service Collin assumed I was upset with the information he was giving me before I had a chance to speak. He cut me off saying "Before you jump down my throat, Collin assumed I was upset with the information he was giving me before I had a chance to speak. He cut me off saying "Before you jump down my throat, BLAH BLAH BLAH." I honestly couldn't believe the amount of disrespect he had towards me as a customer. His attitude brought me to tears. Of course I am willing to pay money if my problem gets fixed. I hope he was just having a bad day and doesn't normally treat women/ customers this way. More