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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,010 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,010 reviews

June 24, 2020

The customer service and Service Department is great at LHM-Surprise. I scheduled a lube & oil appointment w/tire rotation. Text messages are sent throughout the day to keep you updated. I was happy to kno More

by JRapp
Recommend Dealer
Yes
Employees Worked With
Judd Kall, Service Manager
Jun 24, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Marshall Clark, General Manager

June 23, 2020

I made contact with 2 people at the dealership when my car was serviced. the first was a young man in shorts who got Levi for me. Nice young man. Levi set me up for service and got me in and out with w More

by Jim Easter
Recommend Dealer
Yes
Employees Worked With
Levi Sainz
Jun 24, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Marshall Clark, General Manager

June 22, 2020

Jerry was excellent not pushy kind and patient with us. Most excellent! Very knowledgeable of the different cars. Friendly and honest a honest deal was made. More

by Errnchris
Recommend Dealer
Yes
Employees Worked With
Jerry Reis
Jun 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Marshall Clark, General Manager

June 20, 2020

I had a door lock mount broken on my Jeep, I took it over to Larry H Miller and worked with Levi Sainz in the service department. He took a quick look and knew exactly what I was talking about! He got the pa More

by elizabethtomaschko
Recommend Dealer
Yes
Employees Worked With
Levi Sainz
Jun 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Marshall Clark, General Manager

June 20, 2020

Best service This is the only dealership I trust doing the service work on my vehicle. Never had a bad experience no matter who I dealt with here. Aces All the Wa More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi in service, Thomas, Maddy
Jun 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Marshall Clark, General Manager

June 19, 2020

This has been one of the easiest car buying experiences I've ever had. Brandon was very transparent with the price and helped make the smarter decision based on what I wanted to spend. He's not pushy by an More

by pat1stjr
Recommend Dealer
Yes
Employees Worked With
Brandon Layman
Jun 19, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Marshall Clark, General Manager

June 19, 2020

Larry H Miller Dodge - Surprise is my favorite dealership in the Valley. This is my 3rd purchase from the dealership. Sales was great, and finance was quick and painless. We had an excellent and smooth p More

by jessica.pahel
Recommend Dealer
Yes
Employees Worked With
Marsena Henderson
Jun 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Marshall Clark, General Manager

June 18, 2020

My truck had an ABS warning and the brakes kept locking up. Took it in without an appointment as it was unsafe to drive. Waited 45 minutes for a tech to even intake the truck as only a “certified warranty More

by Geoffry9713
Recommend Dealer
No
Employees Worked With
Kyle
Jun 19, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It’s unfortunate to hear that you had a longer than expected service experience and that the communication you experienced wasn’t satisfactory. We'll use this feedback to improve the customer service process we provide. Please give me a call if you have any additional questions or concerns. - Judd Kall, Service Manager, (623) 537-5053

Jun 19, 2020 -

Geoffry9713 responded

I will be back tomorrow as you didn’t fix the issue. Exact same problem still exists and your team wasn’t very thorough in diagnosing or solving. Hopefully this time they will get it right and solve it. Based on your “cut/paste” response and lack of concern, I have doubts.

June 17, 2020

I requested oil change service w/o appointment.. No problems! My oil change was handle with professional care. I was in/out within 52 minutes.. Great Job... More

by Drills2x
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 18, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise, we look forward to having you as one of our valued customers for many more years to come! Marshall Clark, General Manager

June 15, 2020

Great job Jake Jake provided us great service and through the entire process was straight forward, clear about our options, and efficient in closing the deal. It was More

by Surprise Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rohde
Jun 15, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Marshall Clark, General Manager

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