Larry H. Miller Chrysler Jeep Dodge Ram Surprise

My first contact with Larry H Miller Had my first oil change with Larry H Miller on May 8th 2020. Treated like a king! They got me a ride to and from my home at no charge! Extremely pleas Had my first oil change with Larry H Miller on May 8th 2020. Treated like a king! They got me a ride to and from my home at no charge! Extremely pleased with my experience! Will be doing all my business with Larry H Miller Surprise! More

Follow up after the Sale. I was encouraged to leave a 5-Star review when I purchased my '19 Ram 2500 from Jon Rohde last year upon shaking hands and overcoming a $900 differenc I was encouraged to leave a 5-Star review when I purchased my '19 Ram 2500 from Jon Rohde last year upon shaking hands and overcoming a $900 difference. Truth is, I had a poor experience. Especially when signing contracts and the finance manager tried to hide a $6500 warranty into the deal telling me it was "thrown in at no cost because he kept the payment the same." This was a greedy mistake, and I wish I knew his name, but he signed all my contracts "BUS MGR," and from that point his embarrassment was overwhelming to him and all he wanted to do was chat with my friend about comic books. This trick left a bad impression on me and if it wasn't so obvious and laughable, I'd have left without taking the deal. I'd also like to add that I have received ZERO follow up since the day I bought my Ram. Nice facility, LMD is a great group, but this location should be focused on training and the basics of sales instead of letting their staff perform all the tricks of the trade to put money in their pockets above referrals and repeat business. More

Great dealership I really enjoyed the purchase experience here very easy going and experienced team I would highly recommend this dealer to anyone looking for a new vehicle here very easy going and experienced team I would highly recommend this dealer to anyone looking for a new vehicle More

A Good Dealership JC is always a great sales person to use , he always makes sure you are satisfied, JC and Kyle Cole are the best sales guys to use. JC is always a great sales person to use , he always makes sure you are satisfied, JC and Kyle Cole are the best sales guys to use. More

Always a great experience I have a lifetime warranty for the power train on my 2008 Dodge Ram. Currently it has in excess of 340,000 miles. A few years ago after being rudely t I have a lifetime warranty for the power train on my 2008 Dodge Ram. Currently it has in excess of 340,000 miles. A few years ago after being rudely treated at a large dealership I was fortunate to find Larry Miller in Surprise. As soon as I walked in I was treated with the utmost respect and professionalism by Micky. He was honest and transparent and has never spoken down to me, although I know very little about car engines. Larry Miller has service a lot of work on my vehicle both warrantied and not warrantied. He has always given me the impression he is doing the best he can for me. The last time I was in I learned from my new service representative Kyle that Micky was promoted. I was not surprised. Kyle did a very good job in keeping me informed and making sure I was well taken care of while my vehicle was in the shop for a week and the parts were hard to obtain during this time of Covid-19. Whatever Larry Miller is doing to train service representatives like Micky and Kyle I hope they keep it up because it is working. My vehicle is running great. Thank you. More

We had a Great experience with all the staff everyone was very helpful. Our salesperson was very helpful and not pushy at all and the financial person was very helpful too. very helpful. Our salesperson was very helpful and not pushy at all and the financial person was very helpful too. More

No hassel and no pressure. Just friendly honest assistance Great sales manager and sales person. No slick talk. the way purchaasing a vehicle used to be without layered pressure people and add-ons. i would ( Great sales manager and sales person. No slick talk. the way purchaasing a vehicle used to be without layered pressure people and add-ons. i would (and have) recommended this dealership for consideration in purchasing and make sure to ask for Marcena More

Everyone I interacted with was super helpful and polite. They offered a pickup and drop off service, which was great due to social distancing and everything. I got to stay in the safety of my own home. They offered a pickup and drop off service, which was great due to social distancing and everything. I got to stay in the safety of my own home. More

I showed up for an oil change, tire rotation. Scarlett assisted me. Was super friendly, personable, and professional. It was the wrong day, but she was able to get me in anyway. Great experience and I assisted me. Was super friendly, personable, and professional. It was the wrong day, but she was able to get me in anyway. Great experience and I look forward to going there again. I was in and out within 45 min. More

EXCELLENT CUSTOMER SERVICE Scarlett was very professional. She kept me posted on the progress and worked fast and efficiently to service, rotate tires and wash the vehicle befo Scarlett was very professional. She kept me posted on the progress and worked fast and efficiently to service, rotate tires and wash the vehicle before it was returned. She took extra steps to sanitize my Jeep before it was returned. Definitely will return for the next oil change. More