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Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
2,022 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,022 reviews
November 24, 2019
No attention to detail We took in my mother-in-law's 2011 Chryler 300C for a recall issue. We told the service adviser that three tires needed to be inflated. When we pick We took in my mother-in-law's 2011 Chryler 300C for a recall issue. We told the service adviser that three tires needed to be inflated. When we picked up the car, they had forgotten to inflate the tires. They took the car back into the bay and over inflated the tires, which were cold. Three were inflated to 39 lbs. and one was 40 lbs. The pressure for a cold tire for that vehicle year should be 30 lbs. as per the information on the inside of the driver's door. The adviser looked inside the door and agreed. I was very disappointed with their lack of attention to detail. A mistake such as this could have been catastrophic at highway speed. I asked to speak with the dealership manager. I was informed he was not currently available, as he could not be found. I stated I would wait. Someone came to speak with me, introduced himself as a service manager. I spoke with him, at the end of the conversation I asked for his business card. At which time, he left, came back with a card indicating he is an adviser. He explained he was a manger, had been one for six months, but his card was not yet updated. The website also indicates he is an adviser, not a manager. I later called the dealership and asked to speak with the general manager, Marshal Clark. Unavailable at the time, I left him a voicemail stating I would like to discuss my disappointment with my recent experience at his dealership. It has been well over two weeks and I have not received a call back. We had considered purchasing a car there, and would have brought it back for regular maintenance. We will no longer be doing such and will not recommend the dealership for multiple obvious reasons. More
by comoxbc69
Employees Worked With
Tom Rodriguez, Dominick Mickey Langer
November 23, 2019
Painless experience! Brandon made the purchase of our long-planned for dream vehicle more than pleasant. He gave us all the information, and more importantly, space and t Brandon made the purchase of our long-planned for dream vehicle more than pleasant. He gave us all the information, and more importantly, space and time we needed to make an informed decision. No stereotypical pushy sales tactics here! Everyone on the team was extremely helpful throughout the entire experience. More
by JL Peterson
Employees Worked With
Brandon Layman
November 23, 2019
What a great group of guys! I put these guys through the ringer and they made miracles happen. One of the best buying experience I have ever had. Oday, Frankie and Jason are the I put these guys through the ringer and they made miracles happen. One of the best buying experience I have ever had. Oday, Frankie and Jason are the best and if you need a car or truck, these are the guys to go see. More
by Burtonaz
November 23, 2019
Jerry has helped me through the purchase of two cars. He was patient. He followed up with after the purchase to ensure everything was good. I would return to Jerry for another purchase in the future. was patient. He followed up with after the purchase to ensure everything was good. I would return to Jerry for another purchase in the future. More
by Luvvtuck
Employees Worked With
Jerry Reis
November 22, 2019
Came into service today and happened to run across my awesome salesman a great familiar face that I’m always glad to see!!! It’s like a mini reunion when I come back here and such a great welcome family awesome salesman a great familiar face that I’m always glad to see!!! It’s like a mini reunion when I come back here and such a great welcome family feeling :) until next time!!! Keep up the great work sir. More
by Mlebet
Employees Worked With
Jerry Reis
November 22, 2019
Brittany is amazing! We had been to the dealership before about three years ago. We had a horrible experience and swore we would never come back. We stopped by to test dri We had been to the dealership before about three years ago. We had a horrible experience and swore we would never come back. We stopped by to test drive a Jeep to see if it made the cut of the vehicles we were looking to buy. We weren’t going to purchase from LHM because of previous experience, but Brittany redeemed the dealership with her attitude and made it painless once we determined we liked the jeep we drove. Best experience by far in buying a vehicle and totally saved the day when it comes to future shopping at LHM Jeep. She is the only reason we continued working the deal. More
by kimbernichh
Employees Worked With
Brittany Powers
November 21, 2019
We haven't had any problems in the past, but this last time they ordered the wrong parts for warranty work on my Jeep. It wasted half of our day and my Jeep still is not fixed. Super aggravated about that time they ordered the wrong parts for warranty work on my Jeep. It wasted half of our day and my Jeep still is not fixed. Super aggravated about that. On the other hand, Brandon is great in the Sales department and we look forward to working with him in the future. More
by Niproz167
Employees Worked With
Brandon Layman
November 21, 2019
Brandon will forever be my go-to Vehicle Dealer. He provided the best buying experience on the purchase of two vehicles. He waited patiently until the right vehicle came along and called me immediately provided the best buying experience on the purchase of two vehicles. He waited patiently until the right vehicle came along and called me immediately after working several months with him. When it was time to buy our daughter's car, he took her needs, safety and payment in mine and provided her with a fun experience as well. I highly recommend him always! He's fun, honest and listen carefully to his customers! Thank you Brandon! More
by Michelle
Employees Worked With
Brandon Layman
November 20, 2019
Very good experience. Will come again Kyle offered to help my wife with her phone hookup.we are not savvy enough to figure it out ourselves experience. Will come again Kyle offered to help my wife with her phone hookup.we are not savvy enough to figure it out ourselves More
by Larsoncarl
Employees Worked With
Kyle
November 20, 2019
Our Jeep! We appreciate the extent the Larry Miller team went to make our dream of Jeep ownership a reality. Our salesman, Oday, was personable and knowledgeab We appreciate the extent the Larry Miller team went to make our dream of Jeep ownership a reality. Our salesman, Oday, was personable and knowledgeable. He offered details of the equipment functions leaving little uncovered. The team worked hard to make the deal work with our trade in, More
by choffmann6663
Employees Worked With
Oday Ali
