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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,008 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,008 reviews

April 03, 2019

Amazing! Blair is wonderful! Helped us get exactly what we wanted...no pressure!!! Definitely go see Blair if you are looking for a new vehicle!!! Great custom More

by Lott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Wilkes
Apr 03, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, I am happy to see that you enjoyed your visit to our dealership. Please be sure to reach out if there is anything that you need moving forward. - Glenn Coe, General Manager

April 01, 2019

Great experience Blair took care of me! I had one issue and the sales department got it resolved for me. They took care of all my concerns and made my buying experience first rate. More

by Davewim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Wilkes
Apr 02, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for coming in! It was a pleasure having you at the dealership. Please let us know if there is anything that you need moving forward. - Glenn Coe, General Manager

March 22, 2019

Service department has no customer service So I have bought 4 vehicles there over the past 5 years with my wife and there service department has gone from friendly service to grumpy and unhelpf More

by adamlegere9002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Rodriguez, Seth England
Mar 25, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Adam, it is unfortunate that we were not able to come to an understanding in our previous communications. We have specialty trained technicians who are able to provide the best maintenance for your vehicles transmission. As we were able to explain, they were not on the floor at the time of your requested service. We were happy to schedule a time when they would be available to service your vehicles transmission. As we have discussed, the staff members you spoke too, were not transmission techs and they would not give you information that they were not completely sure about. We hope that you are able to find what you are looking for down the road. - Glenn Coe, General Manager

March 15, 2019

Great buying experience I want to share that our experience with Jerry was amazing. He helped us every step of the way and we didn't feel pressured as you would experience in More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Reis
Mar 15, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Manny, thank you for the five-star review. Please let us know if you need anything else down the road. Have a great day! - Glenn Coe, General Manager

March 11, 2019

Shame on Larry Millet Jeep Surprise I have never filed complaint against any auto dealership in connection with a service issue in 50 years of owning cars.. The deceit and arrogance of h More

by Truth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth England
Mar 21, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, it is concerning to see that you are not satisfied with our dealership. I can assure you that the dishonest tactics that you have mentioned are not a part of our culture. We strive to provide our customers with the best possible service. Please feel free to contact me if there is anything that I can do to improve your experience. - Seth England, Service & Parts Director, (480) 795-7560

March 10, 2019

Excellent experience I purchased a 2013 Jeep Wrangler from Larry Miller in Surprise and it was by far the best buying experience I've ever had. My salesperson Blair W wa More

by JMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Wilkes
Mar 11, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for stopping by to see us! I am happy to hear that you enjoyed your visit to our dealership. Please let us know if you need any thing else in the future. Enjoy your new Jeep! - Glenn Coe, General Manager,

January 04, 2019

Honest and Fair communication Thanks to Shawn and Dennis at Larry Miller Surprise for restoring my faith in family owned dealerships with heart. Both were honest and up front. More

by gfglittergirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, Shawn Byers
Jan 07, 2019 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We were happy to assist you! We believe that honesty is crucial to running a dealership. If there is anything else that Shawn, Dennis, or the team can do for you, please let us know! - Glenn Coe, General Manager

December 29, 2018

Excellent customer service, non pushy ,easy to talk with Jac From beginning to end ,outstanding customer service, not pushy ,wanting to find any way to help me out ,without being pushy ,always kept me up to date More

by Bigpaulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rohde, Andrew Lara
Dec 31, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It is a pleasure to read that Jacob provided you with such exceptional service. Thank you for choosing to come work with our team. We are so glad to have had you with us. If you need anything moving forward, do not hesitate to let us know. - Glenn Coe, General Manager

December 22, 2018

Poor dealership customer service I did not receive a response from management on maintenance issues that was covered. I received no respone from management after i talked with two fin More

by jefffleming6820JeffJerp2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
December 15, 2018

Rubicon Recon to the Rescue Shawn helped me custom order my 2019 Jeep Rubicon which was to be delivered about 8 weeks later; however, Jeep experienced a huge delay due to a parts More

by RubiconReconCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Byers
Dec 17, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Congratulations on your new 2019 Jeep Rubicon! I am so glad to hear that Shawn has been looking after you so well both during and after your purchase to ensure you were taken care of. Thank you for leaving us such a fantastic review. If there is anything more you should need moving forward, be sure to let us know. - Glenn Coe, General Manager

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