Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Great Experience! We have purchased several vehicles from Larry Miller in Surprise. Never a disappointment! From the first contact with the salesman till the last it w We have purchased several vehicles from Larry Miller in Surprise. Never a disappointment! From the first contact with the salesman till the last it was a great experience. The salesman was informative and helpful. Finance was very knowledgeable. It wasn’t a seat on the edge of your seat anticipating what they would say. Just relaxed and pleasant! We are hooked and wouldn’t go anywhere else for our car shopping needs. More

Absolutely Amazing Service Very quick very very friendly! It was actually fun purchasing this vehicle! They worked with our price. Ryne was professional but yet sat and had a Very quick very very friendly! It was actually fun purchasing this vehicle! They worked with our price. Ryne was professional but yet sat and had a real conversation with us. He hustled his butt off to get everything done. More

Awesome experience would recommend Blair and the rest of the staff went above and beyond to help get me into the car I wanted. From the time I walked in, they made the car buying proces Blair and the rest of the staff went above and beyond to help get me into the car I wanted. From the time I walked in, they made the car buying process smooth and as simple as possible. Thank you again More

Terrible service! What a difference a few months makes with Larry H Miller! They sold us a $30k lemon....our truck should literally be yellow! The extended warranty What a difference a few months makes with Larry H Miller! They sold us a $30k lemon....our truck should literally be yellow! The extended warranty they sell you is a complete joke, we purchased our truck September 14, 2018, and started having issues with it November 3, 2018! The LCD/infotainment system started going out intermittently, the screen would go black and nothing would work on it. We took it in and of course....it wasn't covered under their warranty! The latter part of November the truck started to stall out when in low gears and the check engine light came on!!! Really? Not even 60 days into it and the check engine light ?!?! We also noticed a "ticking" sound coming from what sounded like the lifters. Took it to Larry H Miller, waited for over three hours so they could do a diagnostic. Almost four hours later and a full day of missed work, they finally pulled my truck in and after 20 minutes they said it was the lifters and it was a powertrain issue, in other words not their problem take it to GMC. No apologies.....nothing. We took it to GMC they did the same diagnostics and came back with a different determination ...this time it was the fuel injection. I was told to take it back to Larry H. Miller - took it back with the printout and they refused to do anything, told me again it was a powertrain issue. After taking off two days of work to run around Phoenix, by the way, Larry H. Miller is two hours from where I live...I was livid, to say the least! The next day and another day off work I took it back to GMC. The service manager sensed my frustration and knew that I was getting the runaround, he made some calls and GMC decided to repair the issue but I had to pay to replace the LCD monitor. At this point I just wanted it fixed so I agreed. GMC not only repaired the issue but also gave me a loaner for three days while they worked on the truck. Far cry from the horrible service I experienced with Larry H. Miller. Kyle has no business being in customer service, he has absolutely zero respect for customer loyalty! I spent $30k with this dealership and felt like I was more of a burden than a valued customer. I made a huge mistake buying this lemon which I'm still having issues with! A very expensive lesson learned.... More

Amazing! Blair is wonderful! Helped us get exactly what we wanted...no pressure!!! Definitely go see Blair if you are looking for a new vehicle!!! Great custom Blair is wonderful! Helped us get exactly what we wanted...no pressure!!! Definitely go see Blair if you are looking for a new vehicle!!! Great customer service and was quick and easy! More

Great experience Blair took care of me! I had one issue and the sales department got it resolved for me. They took care of all my concerns and made my buying experience first rate. I had one issue and the sales department got it resolved for me. They took care of all my concerns and made my buying experience first rate. More

Service department has no customer service So I have bought 4 vehicles there over the past 5 years with my wife and there service department has gone from friendly service to grumpy and unhelpf So I have bought 4 vehicles there over the past 5 years with my wife and there service department has gone from friendly service to grumpy and unhelpful. The Jeep Patriot we bought brand new we found out later is one of the worst keeps out there and has lots of problems so we should have researched it. The service department did not even know the type of transmission it had when we wanted the fluid changed in the past and everyone had different answer. The Jeep has been stalling and we made an appointment after talking with a service rep Tom Rodriguez and the secretary made it for a time Tom did not like. He was rude when I brought it in and stated it won't be until the next week even though I had the appointment. I would like to say I will not be back at this dealership and move on to Chevy as my next option for vehicles. The service manager Seth was not help when I talked to him about my customer service issues. Sorry for the nicer service advisors like Mike who sits next to Tom as he actually did try to assist and Toms attitude is the reason we will no longer do business with this dealership. More

Great buying experience I want to share that our experience with Jerry was amazing. He helped us every step of the way and we didn't feel pressured as you would experience in I want to share that our experience with Jerry was amazing. He helped us every step of the way and we didn't feel pressured as you would experience in other dealers. My wife and I are extremely happy with our new Jeep Grand Cherokee! More

Shame on Larry Millet Jeep Surprise I have never filed complaint against any auto dealership in connection with a service issue in 50 years of owning cars.. The deceit and arrogance of h I have never filed complaint against any auto dealership in connection with a service issue in 50 years of owning cars.. The deceit and arrogance of how this dealership treated me leads me to want to Warn others about having your cars serviced by a group that in my opinion seems willing to rip off Seniors- more vulnerable than me. I have dealt with this dealership for many years without an issue- but they won’t bully me or threaten me to ensure others are not taken advantage of. It isn’t the 50!dollars they are trying to rip me off- it’s how they may be taking advantage of you—- do yourself a favor: get a second opinion! More

Excellent experience I purchased a 2013 Jeep Wrangler from Larry Miller in Surprise and it was by far the best buying experience I've ever had. My salesperson Blair W wa I purchased a 2013 Jeep Wrangler from Larry Miller in Surprise and it was by far the best buying experience I've ever had. My salesperson Blair W was a no pressure, friendly, easy going type and made me feel comfortable from start to finish. The customer waiting area was clean and offered fresh coffee, fresh fruit and popcorn. When I received my car it was clean and shiny, it looked brand new. I would recommend this dealership to anyone who wants a no hassle buying experience. Thank you, Jill Martin More