Larry H. Miller Chrysler Jeep Dodge Ram Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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recall ease of getting an appointment, vehicle delivered back in less time than quoted, great service. I have had an excellent experience with sales and serv ease of getting an appointment, vehicle delivered back in less time than quoted, great service. I have had an excellent experience with sales and service for all three of my jeeps. More
Typical dealership tactics The salesperson spent a lot the time looking at his phone and talking about his wife and his finances. He even showed me his expired insurance card The salesperson spent a lot the time looking at his phone and talking about his wife and his finances. He even showed me his expired insurance card "his wife gave him" to carry in his wallet. The dealership finance department is like a typical dealership that doesn't listen to your budget limits. I told them what my bottom dollar could be and they came out with the figure we could deal with. BUT, by the time it came time to sign papers, the figure was over $100 more. When asked how they can give a figure if the "banks are closed", they say they can use the "bank format" based on our credit scores. On a Friday evening, the "banks are closed" so they can't get the final financing done, BUT, they can tell you the figure and have you sign papers. They even let you drive the new vehicle home (without financing). On Monday, they let you know the financing didn't go through, but they have another way to work around it. Oh, but you have to drive back to the dealer (40 minute drive) and sign a different round of papers, that shows a higher interest rate and only one of you can sign. Oh yes, the figure has gone up again, as well as the interest rate. At that time, I should have said, give me back my trade in and I'll be on my way. I didn't and once again the dealership suckered another customer. We decided that if we were called back to sign papers again, we would just ask for our trade in back. I pray I never have to buy another vehicle. I hope I am dead and gone by then. Yesterday, we received a call, an email and a text that they now need the current insurance information. I was able to respond to them last night stating they were going to have to be patient as I was dealing with 2 babies (who had just been taken away from their mother). Again this morning before 9 AM, we receive a text from Jon Rohde that if I didn't get him a copy of the insurance card, then he would have to force coverage. Once again, I felt like returning the new vehicle and asking for the trade in back. Unfortunately, my husband already dealt with Larry Miller Volkswagen a couple of years ago and had to go back to them 3 times to re-sign papers. Just have a bad taste in our mouth. More
Service I received great service on Tuesday. Everything was smooth and my truck is running great. I will be back when it is time. Thank you I received great service on Tuesday. Everything was smooth and my truck is running great. I will be back when it is time. Thank you More
Great experience buying my jeep Rubicon Great experience. In and out in about 2 hours. Our salesman Jerry was very helpful, and no pressure whatsoever. Highly recommend these guys. Looki Great experience. In and out in about 2 hours. Our salesman Jerry was very helpful, and no pressure whatsoever. Highly recommend these guys. Looking forward to joining the jeep club. More
Customer service JC and Adam were both very delightful and treated not only my son but myself with kindness and were both very helpful and explanatory. I was thrilled JC and Adam were both very delightful and treated not only my son but myself with kindness and were both very helpful and explanatory. I was thrilled With the service so far and I hope It continues . Thanks again guys for a great experience. :) Brandi More
From the minute one till the very last Upon arrival the staff was very courteous and helpful from the first minute and till the last. The salesman was knowledgeable of his product and helpf Upon arrival the staff was very courteous and helpful from the first minute and till the last. The salesman was knowledgeable of his product and helpful in finding and meeting my requirements. The sales manager was beyond kind and very willing to meet my terms. The financial manager was just as helpful in ensuring I had as much protection and care for my investment as I could have. I’d recommend this dealer to everyone and I will be returning for another purchase again soon. More
Best Panda Express ever My wife and I where there to buy a new jeep, and when it started to get late. Terry asked if there was anything he could get us. My wife asked if he My wife and I where there to buy a new jeep, and when it started to get late. Terry asked if there was anything he could get us. My wife asked if he could get us Panda Express. To my complete surprise he had someone run out and get us both dinner. That was awesome! More
Service excelentce my representative gave me all the information that i needed he was extremely helpful and very knowledgeable. Everything was completed on time and to m my representative gave me all the information that i needed he was extremely helpful and very knowledgeable. Everything was completed on time and to my satisfaction, no hidden cost and very friendly. Thank you Dwayne for your excellent service. More
Hassle-free, honest car purchasing After visiting many car dealerships in the Phoenix area, I found Larry H. Miller in Surprise to be the most helpful when purchasing two vehicles in th After visiting many car dealerships in the Phoenix area, I found Larry H. Miller in Surprise to be the most helpful when purchasing two vehicles in the last six months. Veteran car rep Jerry Reis took the time to make sure we were within our price range, comfortable with the type of vehicle we were looking for, and satisfied with our overall purchase. I will definitely return to see Jerry when we need another vehicle. More
Thoroughly enjoyed our time with J.C, as I have never dealt with a salesman, at a dealership, that cared about what the buyer wanted, which enabled us to walk away feeling satisfied with t as I have never dealt with a salesman, at a dealership, that cared about what the buyer wanted, which enabled us to walk away feeling satisfied with the deal we just made on our Dodge Journey! Thank you so much for loving your job and doing it well! More







