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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,010 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,010 reviews

August 03, 2024

Great service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. More

by cc.snilloc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan smith
August 03, 2024

They tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully More

by sabrinadeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback, Sabrina. I am deeply sorry to hear about your frustrating experience. We strive to provide accurate diagnostics and timely service, and it's clear we fell short in your case. If we haven't discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

August 03, 2024

Always so willing to help. Work is done well! Very professional. Will highly recommend them!! More

by dgwadford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

We have bought 3 Jeeps from there, and serviced as well. Sean in service is really good! More

by lb2cb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Dean was great to work with The waiting area was very clean and comfortable and the drinks and snacks were a nice touch. More

by Captaindeanroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The dealership was precise and accurate as well as excellent customer service and getting back to me promptly. More

by gtservices71
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Troy
August 02, 2024

I was very impressed by the team at this dealership. I want to give a shout out to Jaxson, Raul, Eric and Frankie. These individuals truly have my respect. Their knowledge, pride and culture for what th More

by Danniandobed.lancer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Frankie Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Balderrama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaxon Rohde
August 01, 2024

Found leaks that other dealership missed. Despairs completed satisfactory. Will be using them as my dealer from now on More

by rwalt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
July 31, 2024

We had a great experience with our sales guy all the way through finance. Just a great group of people. More

by scushmaniwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Jaichner
July 31, 2024

I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was More

by West99535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Rayas
Aug 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am truly sorry to hear about the issues you encountered both during and after your service appointment. This is certainly not the standard we strive for. If we haven't already been in touch to resolve this matter, please reach out to me directly. We value your satisfaction, and I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

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