Larry H. Miller Chrysler Jeep Tucson

Fantastic experience with Caden. Process was painless and very calming. Appreciate all his effort in helping us. Paperwork was very easy as painless. Was in and out in just about an hour. very calming. Appreciate all his effort in helping us. Paperwork was very easy as painless. Was in and out in just about an hour. More

I have to say, I also had a horrible experience with Darrel and the sales manager, there is no accountability, even after speaking with the sales team on multiple occasions there is no follow through. I Darrel and the sales manager, there is no accountability, even after speaking with the sales team on multiple occasions there is no follow through. I can not recommended this dealership nor will I ever purchase from this location again. More

Didnt even receive a reply to my email. I asked whether it was possible to order a new jeep from the factory at the basic Rubicon level, and never heard a word. That was in contacting the internet sales pe it was possible to order a new jeep from the factory at the basic Rubicon level, and never heard a word. That was in contacting the internet sales person. More

They take advantage of the elderly. I would not recommend. 140 to charge a battery and not fix the problem. How dare you. Fix your horrible business practices. recommend. 140 to charge a battery and not fix the problem. How dare you. Fix your horrible business practices. More

Trent was great he was very nice and helpful. The parts counter man was great. Thank you I will return to your dealership great service counter man was great. Thank you I will return to your dealership great service More

Long story short Most horrible customer service ever, I should have walked out when finance person showed his ugly colors, but thanks to this horrible experience I just got me a much better deal elsewhere. should have walked out when finance person showed his ugly colors, but thanks to this horrible experience I just got me a much better deal elsewhere. More

BEWARE of spot deal scam! We went in to check out a vehicle and started the online process a few days after. Prior to making a 120 mile round trip to the dealership we decided to negotiate via phone an vehicle and started the online process a few days after. Prior to making a 120 mile round trip to the dealership we decided to negotiate via phone and they never updated the online deal and told us to come in. They had already run my spouses credit days before and we were under the assumption financing was set and that we were good to go . Never once during the conversation with the finance specialist was that we were signing a spot deal agreement. I have worked in finance for years and would have gladly waited the few days for the financing to drop before we collected the vehicle . We then took home the vehicle and got the call a few days later that the approval we garnered was short $9000 . Had we known we had needed to put money down we would have from the get go before we made the trip from out of town. We also would have gone with a different dealership had we known the run around and headache this has caused. They ran my spouses credit over 10 times causing a 20 point drop so even if we went with a new vehicle we would be screwed yet again. We also have used the vehicle we thought was ours for several trips out of town and now have to rent a vehicle to go on a trip to visit family when we thought we would be driving our new vehicle , but can't afford to waste anymore money.I have been buying vehicles for over 10 years and this has been the worst experience yet . I will be contacting our post to have this dealership blacklisted as we don't want other soldiers to fall for the old bait and switch as well. More

this is Dodge # for me... always same dealership. Michael Maxwell explains all in easy terms, promptly got back with needed to be done data, kind and patient,and polite .. Also pointed Michael Maxwell explains all in easy terms, promptly got back with needed to be done data, kind and patient,and polite .. Also pointed coffee, lavatory... checked back (at lounge) with time and $ updates. extremely helpful. Mr Michael and all staff were very prescise with Covid requirements.... very aware of 6 foot edict as they went about the areas about the customer/staff area. Certainly a score of 10 ++Many Thanks More

Extremely Poor Customer Service I came in to be a customer. I was treated very poorly. The sales people offered no assistance in getting the car I wanted. They wasted my time on nume I came in to be a customer. I was treated very poorly. The sales people offered no assistance in getting the car I wanted. They wasted my time on numerous occasions. The General Manager was deceptive about communications with me. Check the reviews at Yelp or the BBB.. I finally purchased my new Jeep from a reputable dealer. Would not recommend. More

I am very furious with Tyler and the unprofessional way he conducted himself with my daughter. My daughter purchased a jeep renegade recently, after signing the contract and having the vehicle for close to he conducted himself with my daughter. My daughter purchased a jeep renegade recently, after signing the contract and having the vehicle for close to 2 weeks, Tyler calls her very rudely and demands she bring the vehicle back, tells her he's been calling her, asking her questions why she didn't answer (kind of creepy). My daughter had called so I could listen to their conversation when she brought the vehicle back, he told her she needed to give them $4800 to keep the vehicle or turn it in, this is 2 weeks after she signed a contract and drove it off the lot, thinking a young mother with a 1 year old baby would be naive. Luckily she has a copy of the contract and it clearly states how long a dealer has to cancel a contract. Therefore Tyler acting and representing on behalf of Larry H Miller has breached this contract. I am assisting my daughter currently to take a civil action for breach of contract, dealer fraud, and anything else I can. She is still waiting for the refund of her down payment also. Protect your children, do not go to this dealership. I am absolutely disgusted how they treat a customer after a sale doesn't go how they wanted it to. If there is any upper management willing to resolve this before litigation they can try to contact me through this channel. More