Larry H. Miller Dodge Ram Avondale

Phenomenal customer service It was a great car buying experience. Dewayne was an excellent sales representative. Honest, and caring to my my needs in purchasing a bran new vehicl It was a great car buying experience. Dewayne was an excellent sales representative. Honest, and caring to my my needs in purchasing a bran new vehicle. I would definitely recommend to family and friends when they are in the market to purchase a new or even used vehicle. More

Almost 6 months and I still don't have my truck back I have held back for a long time from leaving any comments about Larry Miller Dodge Avondale because I was trying to give them the benefit of the doub I have held back for a long time from leaving any comments about Larry Miller Dodge Avondale because I was trying to give them the benefit of the doubt. I can't hold off any longer. The service department here is terrible (and that's putting it lightly). My truck has been in the shop for a total of close to 6 months. Out of that six months I've seen my truck twice (for less than a week combined). Without giving too much details (because at this point it's pretty much become a book), I have never been so disappointed in this place. They've misdiagnosed my truck numerous times, "fixed" and replaced things that didn't correct the issue (by the way, the things they"fixed" and replaced didn't even have to be"fixed" or replaced), I'm continuously dealing with. Their "fix" left me stranded a whole weekend in the middle of a wash while I was hunting, how f'd up is that! The dishonesty, the lack of information, the lack of communication, the lack of integrity, the lack of urgency and so many other lacks. I'm having to call them to get the info I need to know my truck is actually being worked on, to get status and updates. I understand that the service department is busy but guess what, it's not our job to search for status updates, thats the service departments responsibility. For all these months that my truck has been in the shop, I'm having to contact them to find out what's going on. I get the same answer every time "We're diligently working on getting your vehicle done". Folks, if I had a choice to take my truck somewhere else believe me, I would. Unfortunately if you purchase their extended warranty, you can't go to a competitor for service. I've maxed out 2 credit cards on rentals to get me to and from work, I've taken more ubers and lift rides than any college student will ever take in their entire college career just to get to and from work and I used a huge chunk of my savings for those xxxx rides, and recently I was demoted at my job because I had no transportation to effectively do my job. The amount of stress this has caused me and my family is overwhelming. I even asked my service Advisor (Tim Swan) if they could set me up with a loaner. At first he said he could and then he later called me back and said he couldn't do it. Stress, restless nights and tons of concerns for months. Folks, I'm not posting this because I'm pissed at Larry Miller Dodge, I'm posting this to give fair warning to those who seek service for their vehicles to seek other dealerships, even if it's a different Larry Miller dealership. I've contacted The service manager (Rick Stubbs) twice to voice my concerns and he never once called me back. Now I'm questioning "what are they trying to hide"? I have no idea who to contact after Rick Stubbs so I'm taking it to the news stations next to see if they could get to the bottom of this for me. At one time I put all my faith in this particular dealership shop but after this experience, is hard to say if I could ever trust them again. More

Easy to work with Jessie(pork chop) work with us to buy our new Ram Rebel. We hadn’t come to purchase a new truck. We were there getting our 2016 Ram serviced. We sp Jessie(pork chop) work with us to buy our new Ram Rebel. We hadn’t come to purchase a new truck. We were there getting our 2016 Ram serviced. We spotted the Bkack metal flake with red interior Rebel and was attracted straight away. Jessie let us take it out for a test ride. He told us all about the changes for the 2019. He was great. Not pushy. No hard sell. Wanted to do whatever he could to help us get in the new truck with the right deal. He worked hard for us and we couldn’t be happier. More

All-Star service De Wayne and company treated us with amazing hospitality, they are truly looking out for you and the needs you may have. This is a family friendly env De Wayne and company treated us with amazing hospitality, they are truly looking out for you and the needs you may have. This is a family friendly environment that focuses on the customer more than the dollar. More

Complete dedication I visted Larry Miller Dodge on Black Friday looking for a new Dodge Journey for my family and was met by Albert as soon as we walked up. Albert is ver I visted Larry Miller Dodge on Black Friday looking for a new Dodge Journey for my family and was met by Albert as soon as we walked up. Albert is very dedicated to his job and made the search enjoyable as he took the time to show us and explain the different features included with each car. Once we had our chosen car he went over the numbers with us and made sure we got a good deal. This is our second purchase from Larry Miller Dodge and I would highly recommend visiting them for your next vehicle purchase as they have been very attentive to our needs. More

Great Business experience We have bought 4 trucks from Avondale now and have been treated great. DeWayne was a great salesman and worked with us meeting our needs and wants. We have bought 4 trucks from Avondale now and have been treated great. DeWayne was a great salesman and worked with us meeting our needs and wants. He was a very courteous man. It's nice to hear yes ma'am in a conversation. He went out above and beyond to meet us with the truck and also called back a few days later to make sure everything is going good. Thank you DeWayne. More

Great Nygil was great and Arnie in finance are the best!! The best car buying experience ever thank you!! I will recommend all my friends and family Nygil was great and Arnie in finance are the best!! The best car buying experience ever thank you!! I will recommend all my friends and family More

Traded in a vehicle and purchased another Thad Donaldson at Larry Miller Dodge is great at his Job. He was very dedicated with getting me into a vehicle i really wanted. He was patient, unders Thad Donaldson at Larry Miller Dodge is great at his Job. He was very dedicated with getting me into a vehicle i really wanted. He was patient, understanding and listened to what i wanted. He made it happen. My finance person charlie favreau was exceptional also. Larry Miller Dodge avondale is the place to shop for a new vehicle. Great atmosphere and the customer service and caring attitudes you cant beat. I tell you these 2 guys great personalities were amazing. Other businesses need these type of employees working for them. Great work guys Davell L More

New car purchase Great customer service. I highly recommend Larry h. Miller dodge ram avondale. The people there were very friendly and willing to help with any of my Great customer service. I highly recommend Larry h. Miller dodge ram avondale. The people there were very friendly and willing to help with any of my needs. More

Wow Amazing and Fast The whole Experience was fantastic fast friendly and easy and i really enjoyed it and I will definitely recommend this to everyone and anyone I see. The whole Experience was fantastic fast friendly and easy and i really enjoyed it and I will definitely recommend this to everyone and anyone I see. More