Larry H. Miller Dodge Ram Avondale

Horrible Customer Service from Service Dept. I bought my brand new Hellcat from this dealership and it is my daily driver. It is SIX months old and I needed help and immediate service on Friday I bought my brand new Hellcat from this dealership and it is my daily driver. It is SIX months old and I needed help and immediate service on Friday at 5pm and when I called I was told they could see me in two weeks. It was a safety issue to drive it home from work that night let alone drive around for two weeks! When I explained that to the girl on the phone, her answer was, “Sorry, we are a high-volume dealership and very busy.” When I asked to speak to the service manager her answer was then, “The service manager will tell you the same thing and he wont get you in any sooner.” Horrible customer service. This is not the only time. I have called before on smaller issues and am always sent to someone’s voicemail and then I never receive a return call. I will NEVER buy another car there which is too bad as the sales and finance team were great. Unfortunately its the service team that you are stuck with for years after the purchase. Chapman Dodge not only helped me after I limped my car in at Friday at 5pm, but took care of it in less than 24 hours AND gave me a free rental. Chapman Dodge for the WIN! I wish I could talk the sales and finance people into moving to Chapman because Carlos, Vicki, and Arnie were an amazing team to buy from. More

Very pleasant experience! Our salesman, Nygil, & the Finance Department worked their magic to get my husband the car of his choosing. Nygil is very knowledgeable, pleasant, & m Our salesman, Nygil, & the Finance Department worked their magic to get my husband the car of his choosing. Nygil is very knowledgeable, pleasant, & made something I usually dread enjoyable! He will definitely receive our business again! More

Excellent I Felt like they Cared with getting me into a New Car that I liked for my Family, Great Experience I Had, will Recommend to anyone I Felt like they Cared with getting me into a New Car that I liked for my Family, Great Experience I Had, will Recommend to anyone More

Outstanding customer service Thad Donaldson did a great job start to finish. He is very professional, knowledgeable, friendly and honest. He made my experience very pleasant. I wi Thad Donaldson did a great job start to finish. He is very professional, knowledgeable, friendly and honest. He made my experience very pleasant. I will recommend this dealership to all my family and friends. More

Great experience Nathlye was great very helpful and honest. She answered all my questions. She worked hard to get the deal I was looking for. Thank you! Nathlye was great very helpful and honest. She answered all my questions. She worked hard to get the deal I was looking for. Thank you! More

awesome experiance awesome people go see Albert he will take amazing experience as usual this is my third vehicle from Larry Miller and I wont go any where else. the buying experience is effortless and I didn't amazing experience as usual this is my third vehicle from Larry Miller and I wont go any where else. the buying experience is effortless and I didn't even have to talk to sales manager to get the deal done. One salesman no BS love it. More

Satisfied customer! Thad Donaldson did a great job start to finish. He is very professional, knowledgeable, friendly and made the experience easy and non stressful! Ti Thad Donaldson did a great job start to finish. He is very professional, knowledgeable, friendly and made the experience easy and non stressful! Tino Hernandez from finance was awesome as well. Very professional, friendly and made short work of the finance portion! Great job Larry Miller Avondale! More

Had an amazing experience Lil Bit was awesome. I am so happy that I came here for my car purchase. I loved the experience. I'm definitely recommending Larry H. Miller to my fam Lil Bit was awesome. I am so happy that I came here for my car purchase. I loved the experience. I'm definitely recommending Larry H. Miller to my family. More

Honest and upfront This is the second car I have bought from them and each time it has been smooth and fast no pitch just honest and upfront makes buying a car easy and This is the second car I have bought from them and each time it has been smooth and fast no pitch just honest and upfront makes buying a car easy and enjoyable. Thad is the best he gets things done and never promises nothing he can’t deliver. They always fight and search for the best deal for you. Thank you Larry H Miller! More

Nygil is the MAN What an awesome experience. No waiting for 2 hours for the sales manager to decide on a number. He came right out to where I was sitting and talked th What an awesome experience. No waiting for 2 hours for the sales manager to decide on a number. He came right out to where I was sitting and talked through his best. I can’t say enough about how great Nygil was. He knew I was traveling in from CA, came in on his day off to meet me and stayed the entire time until I was done. As if that wasn’t enough, he then drove me to the airport to drop off my rental car. Super solid guy. GO REQUEST HIM! More