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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.4
1,891 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,891 Reviews of Larry H. Miller Dodge Ram Avondale

June 20, 2025

Great experience. Was able to schedule my service online only 3 days before. Waiting room was comfortable. Was kept updated about status of my vehicle by text. No upse More

by alishamv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these depts, just service
June 20, 2025

Fast service, helpful service advisors, they offer Uber/lift to and from the dealer. Highly recommended. More

by Sparkuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember my service advisors name
June 19, 2025

Mark in service was excellent! Took care of my car around my crazy travel schedule. More

by bcarrasco15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
June 18, 2025

Amazing experience! We had Arthur as a salesman and he walked us through the sales experience, was fantastic during our test drive and answered all our questions with so More

by Haleynoel11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur five stars
June 18, 2025

Saleman was great. Finance person was horrible. Extremely high pressure to buy an extended warranty. Basically said the electronics would fail before the warranty expir More

by bkroper4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio salesman, Esteban finance
Jun 19, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback. While I’m glad to hear your salesperson provided a great experience, I sincerely apologize for the pressure you felt in finance and the poor communication afterward. That’s not the kind of service we strive for, and I understand how frustrating it must have been to feel ignored after your purchase. I’d appreciate the chance to speak with you directly and help resolve any remaining concerns. Please call me at 623-478-3610. David Anderson, General Manager. I want to make this right.

June 14, 2025

My last 2 visits have been less than stellar. The first visit, I called the service tech twice to schedule an appointment, no return call, so I go on line to make an appointment, made the appoin More

by chiefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only worked with service techs
Jun 17, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to detail your experience — I’m truly sorry for the lack of communication and professionalism you encountered. The delays, dismissive comments, and failure to review your vehicle’s recommended services are unacceptable and not reflective of the standards we aim to uphold. I’d really appreciate the opportunity to speak with you directly and address these concerns. Please contact me at 623-478-3610 — David Anderson, General Manager. Your time and trust matter, and I want to make this right.

June 10, 2025

Excellent customer service, Service advisor Donny was great as always. Quick turnaround and work are always done to our satisfaction More

by SGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Gonzales
June 10, 2025

Great selection and great to work with. Our salesman Arthur was great and would come back again. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Authur
June 09, 2025

Im very pleased with my service advisor Junior, who went above and beyond on getting 3 different items that were under warranty taken care of all at once. I'm glad I didn't have to keep taking my car back t More

by jledezma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
June 05, 2025

The advisor that helped me was very rude and inpatient. Seems if she didn't know what she was doing or just didn't want to be there. More

by Queenprincesscarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

I'm truly sorry to hear about the way you were treated. Every customer deserves to be met with respect and professionalism, and it’s clear we missed that mark here. I’d like the opportunity to learn more and ensure this is addressed properly. Please feel free to reach out to me directly at 623-478-3610 — David Anderson, General Manager.

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