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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.4
1,886 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,886 Reviews of Larry H. Miller Dodge Ram Avondale

December 22, 2018

DeWayne Black - Great to deal with Great experience. Easy, in and out. DeWayne Black was very helpful and friendly. I will recommend him to anyone looking to buy a RAM truck. More

by Power Wagon Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Painter, De Wayne Black
Dec 26, 2018 -

Larry H. Miller Dodge Ram Avondale responded

Thanks for sharing your experience with us. I'm glad that DeWayne was able to take such awesome care of you and provide you with a hassle-free experience. Please let us know if there's anything else we can do for you moving forward. - Mike Messina, General Manager

December 16, 2018

Dream come true This dealer made a long time dream come true. My salesman Nygil went the extra mile to make this deal happen. He never gave up and i felt as if he was More

by Landjr195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nygil Newborn, Michael Painter
Dec 17, 2018 -

Larry H. Miller Dodge Ram Avondale responded

I am thrilled to know that Nygil took such great care of you and made sure your best interested were in mind. We appreciate your fantastic review. If our team can do anything more for you in the future, be sure to let us know. - Mike Messina, General Manager

December 13, 2018

Amazing I loved my experience here so much that after I bought my girl a car I came back a few days later and bought myself a truck. Brian was great to work More

by ibobarns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Favreau, Justin Horton, Waylon King, Brian Presto
Dec 13, 2018 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for leaving us the awesome rating and review! Congratulations on your new truck! I'll be sure to pass along your kind words to Brian. He'll be thrilled that he was able to leave such a great impression on you! - Mike Messina, General Manager

December 12, 2018

Stress free Just purchased a car from Brian Presto, my experience was hassle free. Got exactly what I wanted; good payments, friendly atmosphere and free popcorn More

by skye24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Presto
Dec 13, 2018 -

Larry H. Miller Dodge Ram Avondale responded

Thanks for sharing your experience with us, Skye. I'm glad that Brian was able to take such awesome care of you, and provide you with a hassle-free experience. We're glad you enjoyed the free popcorn! Please let us know if there's anything else we can do for you moving forward. - Mike Messina, General Manager

December 12, 2018

Phenomenal customer service It was a great car buying experience. Dewayne was an excellent sales representative. Honest, and caring to my my needs in purchasing a bran new vehicl More

by Peghanmeghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Horton, De Wayne Black
Dec 13, 2018 -

Larry H. Miller Dodge Ram Avondale responded

Wow, thank you for the kind words of praise. I'm thrilled Dewayne was able to provide you with the honesty and care you needed to earn your recommendation moving forward. It's certainly appreciated, and we hope and fully expect to live up to your expectations of us moving forward. - Mike Messina, General Manager

December 10, 2018

Almost 6 months and I still don't have my truck back I have held back for a long time from leaving any comments about Larry Miller Dodge Avondale because I was trying to give them the benefit of the doub More

by Anthony C.
Customer Service
Recommend Dealer
No
Employees Worked With
Tim swann, Rick Stubbs
Dec 18, 2018 -

Larry H. Miller Dodge Ram Avondale responded

We are sorry that your service experience hasn’t met your expectations. We apologize for any miscommunication on our part. As you know, our most experienced technician is personally building the part that was discontinued through the manufacturer. He is working as quickly and thoroughly as possible to complete it. We appreciate your patience and look forward to having it back to you soon. If you have any questions, feel free to contact me. - Mike Messina, General Manager, (480) 865-2048

Dec 24, 2018 -

Anthony C. responded

Mike Messina, I noticed you called me, I seen your reply to my review, I called you and you never returned my call back. I received my truck back yesterday (12-22-2018), thank you for putting a rush on it! Guess what, I'm getting the same check engine light. I called back Tim Swan and told him the issue and now he's saying the only possible things it cold be are my battery cables.......... My battery cables are new with the exception of the drive side ground cables. All my power and passenger side ground as well as my heater grid jump wire are all new. They were replaced after Tim first told me about them over a year ago. When I told Tim Saturday that they were replaced with new cables, he replied "it was a shotty job". A shotty job!? Now if they were shotty in the first place, wouldn't that be one of the first things a shop would look at when trying to diagnose an issue before getting into all the other technical wiring and parts replacements? According to 4 shops I called Saturday after I talked to Tim, they all said "YES"! If the issue is electrical, start from the electrical source (IE: batteries, cables, connections, etc). My new cables are better than factory and they have military lugs on them. All the ends are hydraulically pressed where they mount to the lugs, so what makes them shotty? Is it because they don't say "genuine Chrysler/Dodge parts"? I have a challenge for you and your shop sir. I'll purchase the factory battery cables and have your shop install them. If the code doesn't come back, I'll remove my review from here and cancel the scheduled reviews set to be out on 3 social media sites. If the code comes back, your shop will take those factory cables off, refund all of my money, reinstall my "shotty" cables and you and I can talk about me trading in my truck at ANY Larry Miller dealership and giving me the highest trade in value from KBB. In a sense, it's a win win for Larry Miller. Either way you'll keep my business whether I buy the cables or buy a new or used vehicle through Larry Miller. I already know the KBB value of my truck in it's current condition and what it would be if it was in the best condition. Give me a call and let's talk. I still need to talk to you about Rick Stubbs as well. Thanks again for putting a rush on my truck, I got 4 productive hrs of use from it.

December 08, 2018

Easy to work with Jessie(pork chop) work with us to buy our new Ram Rebel. We hadn’t come to purchase a new truck. We were there getting our 2016 Ram serviced. We sp More

by Trucking 777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny in accounts I think. Such a sweetheart, Jesse Hernandez
Dec 10, 2018 -

Larry H. Miller Dodge Ram Avondale responded

I am happy to hear that Jessie did everything he could to help you leave here happy. Congrats on your new 2019 RAM Rebel! Thank you for leaving us such a fantastic review. If we can be of any further service to you in the future, do not hesitate to let us know. - Mike Messina, General Manager

December 08, 2018

All-Star service De Wayne and company treated us with amazing hospitality, they are truly looking out for you and the needs you may have. This is a family friendly env More

by GageC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Anoid, De Wayne Black
Dec 10, 2018 -

Larry H. Miller Dodge Ram Avondale responded

I am pleased to know that De Wayne took care of all of your needs, Gage! Thank you for your kind praises. We are happy to have been of assistance to you. Come back in to see us anytime. - Mike Messina, General Manager

December 07, 2018

Complete dedication I visted Larry Miller Dodge on Black Friday looking for a new Dodge Journey for my family and was met by Albert as soon as we walked up. Albert is ver More

by Abalderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto or Albert Gongora
Dec 07, 2018 -

Larry H. Miller Dodge Ram Avondale responded

I am so glad to hear that Albert treated you with respect and kindness during your car buying experience and will pass along your sentiments. Thank you for your great review! We look forward to helping you with all of your Dodge needs in the future. - Mike Messina, General Manager

December 05, 2018

Great Business experience We have bought 4 trucks from Avondale now and have been treated great. DeWayne was a great salesman and worked with us meeting our needs and wants. More

by countrygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Penn, De Wayne Black
Dec 05, 2018 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to share about your magnificent experience working with De Wayne! I am so glad to know he took such great care of you and went above and beyond to make sure everything was good with your truck purchase. Thank you for coming back to see us for your 4th truck. If you should need anything down the road, we will be happy to assist you. - Mike Messina, General Manager

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