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Larry H. Miller Dodge Ram Avondale
Avondale, AZ
1,795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,795 Reviews of Larry H. Miller Dodge Ram Avondale
October 30, 2017
Great experience We found the truck I thought I wanted on carfax.com After sending a message through Carfax Justin returned my call verified the truck was still there We found the truck I thought I wanted on carfax.com After sending a message through Carfax Justin returned my call verified the truck was still there and made it worth going clear across the valley. Thank you More
by Freedom2017
Employees Worked With
Justin Horton
October 29, 2017
Justin is great Justin was very helpful and knowledgeable. He helped us understand the process. He helped us get the deal that made us feel comfortable. He is very fr Justin was very helpful and knowledgeable. He helped us understand the process. He helped us get the deal that made us feel comfortable. He is very friendly. More
by Mrfootballaz
Employees Worked With
Justin Horton
October 24, 2017
Great Cars Great People Great Prices Willing to work with you to make another dream come true. Great team effort very helpful staff from sales to parts to service. A positive caring exper Willing to work with you to make another dream come true. Great team effort very helpful staff from sales to parts to service. A positive caring experience, THANK-YOU. More
by ICDEADPPL15
Employees Worked With
Adnane Ijai, Diego Montoya, Nygil Newborn
October 20, 2017
You had the Truck I wanted for the Price I wanted Justin was very helpful and knowledgeable. Justin's experience in Sales definitely made the buying experience quick and easy. Todd and Russ in the S Justin was very helpful and knowledgeable. Justin's experience in Sales definitely made the buying experience quick and easy. Todd and Russ in the Service Dept. have always been helpful as well. Kudo's to Larry Miller Dodge Avondale for running not only a great sales shop, but a service shop as well. James had originally shown me the Truck on 10/16/17, but I was in a hurry to get to the Airport. I returned on 10/17/17 but had changed my mind and wanted another Durango. I dealt with Justin but changed my mind again for the Truck I had seen on 10/16/17. I feel bad for James because of my indecision. Hopefully Larry Miller Dodge can make it right. More
by 40 willys
Employees Worked With
James (Sales) and Tito in Finance, Justin Horton
October 19, 2017
Great people willing to go the distance ! Vicki and Nygil helped us get a great deal in an impossible situation! My family and I are so pleased and grateful to have worked with such a great te Vicki and Nygil helped us get a great deal in an impossible situation! My family and I are so pleased and grateful to have worked with such a great team! More
by Heather Hall
Employees Worked With
Vicki Christie, Nygil Newborn
October 17, 2017
Fuel Pump Repair I left my 2014 Dodge Ram 1500 for a "evap" leak on Wednesday October 11,2016 . The service advisor Jake Thomason took my vehicle in. Friday came aroun I left my 2014 Dodge Ram 1500 for a "evap" leak on Wednesday October 11,2016 . The service advisor Jake Thomason took my vehicle in. Friday came around without an update, contacted the service department to speak with a receptionist. She transferred me over to my advisor but it just went to voicemail. Left jake a voicemail to return my call the earliest possible. Around dinner time I called back without a response. Saturday morning name to conclude without a call back from jake. Decided to contact Service department again without any luck. Decided to request a manager, got transferred to a dead end voicemail. I called back Sunday to leave a complaint with the receptionist whom sent out an email to a gm in the service manager her name was chassidy. Pretty much told me someone will receive it Monday and will look into it. I decided to contact Monday evening to conclude my advisor was off. Tuesday morning I was able to contact the advisor to request some sort of vehicle to get to and back from work only to tell me my truck would definitely be ready today! Writing this at 4:42 Pm on Tuesday since my car won't be ready till Wednesday morning. Thanks a lot for the hassle and missing work More
by Bryan A
Employees Worked With
Jake
October 14, 2017
Amazing Wow, what an experience!! This place was awesome. Clean, professional and a really fun place to be. At first I was disappointed with having no luck fi Wow, what an experience!! This place was awesome. Clean, professional and a really fun place to be. At first I was disappointed with having no luck finding a dealership that was will to help us out. As soon as we arrived at larry H Miller we were welcomed by Nygil who help us find the the right fit. More
by Karen Padilla
Employees Worked With
Nygil Newborn
October 11, 2017
I told them what I wanted and they found a way to make it ha No pressure. I felt like they wanted to get me in the car I wanted, with the terms I wanted. It worked well for everyone. Justin knew what he was doin No pressure. I felt like they wanted to get me in the car I wanted, with the terms I wanted. It worked well for everyone. Justin knew what he was doing and made it quick and easy. More
by Ekiefer18
Employees Worked With
Justin Horton
October 10, 2017
Friendly staff I went in for service on my car, before my appointment someone called my about buying back my 2015 Dodge Dart. I didn't think it would happen but it d I went in for service on my car, before my appointment someone called my about buying back my 2015 Dodge Dart. I didn't think it would happen but it did! I left with a brand new car!! Thanks Timo! More
by mcurrier13
Employees Worked With
Timo Wilson
October 09, 2017
Poor service office leads to wasted time for busy people We bought our vehicle here. That experience was decent. Regularly scheduled maintenance has also been decent. But the last few times we have had a We bought our vehicle here. That experience was decent. Regularly scheduled maintenance has also been decent. But the last few times we have had a mechanical issue, the service advisor office has not been as good as the mechanics. We had a check k engine light come on during the morning commute on Thursday. We called that morning and we're told to come in on the following Monday at 9am. When arrived on Monday, we're told that the appointment had been for Thursday, 90 mins after our call. That doesn't make a lot of sense for someone who called from their desk after a morning commute. The service office personnel were not helpful in offering a solution, after we had rearranged scheduled to make the Monday appointment. Their whole orientation was toward getting me out of their office, not finding a solution for the mix-up. The actual mechanics are just fine at this dealership. But the poor service office is bad enough to make it not worth it. There are better choices. We will be finding another alternative. More
by mjf404
Employees Worked With
Robert
