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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.5
1,777 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,777 Reviews of Larry H. Miller Dodge Ram Avondale

October 13, 2024

Got there on time and had to wait because they were shorthanded. That's cool! It wasn't cool that I couldn't have any services other than an oil change done. The service manager let me know he couldn't More

by michael.arnold93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 18, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback. We sincerely apologize for the poor experience you had during your recent visit. It’s frustrating to wait unnecessarily, and we regret that communication about your car's readiness fell short. We also apologize for the miscommunication regarding the car wash, and we'll address this with our team to ensure interactions are more respectful and clear moving forward. Your time is valuable, and we appreciate your patience. If there’s anything we can do to make this right, please feel free to reach out. We hope you’ll give us another chance to provide a better experience. David Anderson General Manager

October 12, 2024

Service is always fast and friendly with good communication and reliable information and helpful advice More

by blackfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie G.
October 12, 2024

JR did an awesome job and he was very informative. communicated every step of the way. These guys are great to go through for service. More

by tisneros.ricardo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
October 09, 2024

My appointment was at 10 am they took my information around 10:30 Service take 2 hours But they did good job Jr was my advisor he did very good More

by juantorres134@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
October 08, 2024

Robert the service tech did a great job in communicating with me and being very professional. More

by Tom.Korth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service was great
October 07, 2024

I feel this dealership is the best in the Valley! The Service Staff is excellent! I very much appreciate rides to/from my home during scheduled service. And the ease of getting a rental when my vehic More

by bhannah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
October 05, 2024

They have a very good skill techs and polite that they help the customers in a good amount of time More

by Newgenfloorcovering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Rodríguez at a service department , Luis Acosta, Yolanda Ortiz
October 04, 2024

Robert in service department had great customer service. Been buying and servicing my vehicles here since 2003. It’s 2024! More

by ryanneff59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
October 03, 2024

Scott he is super nice, friendly and knowledgeable, and the job was done quickly! Than you! More

by Mercedes arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
October 03, 2024

I've always had a good experience with LHM Avondale Dodge until now.I had the worst experience with Junior Rodriguez. I will not return to this dealership.. I brought my car in on a Thursday because it would More

by Chai
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Rodriguez, Service Department
Oct 05, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback, and we sincerely apologize for the frustration you experienced. It’s disappointing to hear that communication fell short during your visit, and we take your concerns seriously. We strive to provide timely updates, and it’s clear we didn’t meet your expectations in this case. We will address this internally to prevent future issues and improve our processes. If there’s anything we can do to make this right, please don’t hesitate to reach out directly at 623-478-3610. David Anderson General Manager

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