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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.4
1,845 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,845 Reviews of Larry H. Miller Dodge Ram Avondale

July 19, 2025

I appreciate the care and courtesy taken with my vehicle, and the spaciousness of the waiting area. However the wait time was pretty long. Booked a 1pm appointment and didnt get out of there until nearly 5pm More

by cbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
your survey doesn't list service dept..
July 19, 2025

The service advisor, Mark Allen was very professional, friendly & helpful. He took the time to answer my questions about the recall & brake inspection/services. Out of all the times I brought my vehicle i More

by Mdooline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
July 19, 2025

Helpful sales and service staff was able to deliver the Dodge Charger in the condition I specified at a reasonable price. More

by lhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur and Carlos
July 18, 2025

Buen servicio atención amable la persona que me atendió me comunica todo lo que ocupa mis autos More

by J_medin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Jr Rodriguez , Yolanda Ortiz
July 17, 2025

Terrible communication, took almost a month. Still didn't diagnose throttle body issue. Only diagnostic was unrelated and wanted 4k More

by Sfrancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None above
Jul 30, 2025 -

Larry H. Miller Dodge Ram Avondale responded

I’m very sorry to hear about the communication and diagnostic issues with your visit. A month-long wait and uncertainty about the repairs is understandably frustrating. Your feedback will help us examine how we handle updates and evaluations. If we haven’t talked yet, I’d appreciate the opportunity to discuss your situation in detail and clear this up. - Robert Revere, General Manager, (623)478-3610

July 15, 2025

I took my truck in for an estimate. Took days for them to even look at it. Then once they did, I approved additional 2 hours of diagnostic same day. A week went by and still didn’t hear More

by eddie6894520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark allen
Jul 17, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for taking the time to share your experience. I sincerely apologize for the delays and lack of communication you faced — especially having to wait nearly an hour on hold just to get an update. That’s not the level of service we aim to provide, and I understand how frustrating this must have been. Your feedback is being taken seriously, and I will be addressing this with the team directly. If you're open to discussing further, please contact me at 623-478-3610 or email at david.anderson@LHMauto.com David Anderson General Manager

July 14, 2025

Service is amazing. Always makes it simple for any type of services I need done. They send an uber back home if the wait is long and send me uber back to the shop for pi More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta, Jesus Aguirre
July 13, 2025

Need to focus on the little details. Is it better now then when left service More

by dabeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
July 12, 2025

Service advisor Donny is great. I'm always treated fairly, kindly and professionally and they have been taking great care of my vehicle whenever I need service. Great deals online a More

by lily2019love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Gonzales
July 12, 2025

Good pricing was just what was quoted to me on Internet no hassle purchase would definitely buy from them again. More

by Harley 4rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Aguirre
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