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Larry H. Miller Dodge Ram Avondale
Avondale, AZ
1,747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,747 Reviews of Larry H. Miller Dodge Ram Avondale
January 20, 2024
Service manager admitted they damaged the vehicle while servicing. Then quickly back tracked and said that’s a risk you have to take. And said they would do nothing to fix. Service writer lied and send the servicing. Then quickly back tracked and said that’s a risk you have to take. And said they would do nothing to fix. Service writer lied and send the tires needed to be replaced after I told him I had just gotten them. I took it to another shop and they confirmed they were not even close. More
by dakotamelson24
Employees Worked With
Mark
January 19, 2024
Rob is very personable, professional, and attentive. He kept me updated every step of the way and did not try to nickel and dime me for repairs. He took the time to listen to my concerns and thoroughly He kept me updated every step of the way and did not try to nickel and dime me for repairs. He took the time to listen to my concerns and thoroughly explained all the necessary repairs that needed to be done to my vehicle. This level of transparency and communication truly made a difference, as I always felt in the loop and confident that my vehicle was in good hands. More
by Shaun Hammond
Employees Worked With
Robert Carter
January 18, 2024
We were advised that our Service Advisor George was no longer working at Larry H Miller Chrysler. My wife and I were a little upset since George would always treat my wife with the upmost respect. But yes longer working at Larry H Miller Chrysler. My wife and I were a little upset since George would always treat my wife with the upmost respect. But yesterday Larry H Miller Chrysler did an outstanding job with providing us with a new Service Advisor, Mr. Devon, now you could talk about Class and respect. He has both. We were both extremely satisfied. Thank you for doing an outstanding job on hiring people with passion for their JOB. More
by acesamson517
Employees Worked With
Mr.Devon
January 18, 2024
Not happy with the kind of customer service. I received this time I don’t remember the gentleman’s name. I think it was Derek the one that helped me with my oil change. He seemed a little bit an I received this time I don’t remember the gentleman’s name. I think it was Derek the one that helped me with my oil change. He seemed a little bit annoyed when he came out of the office He assumed I knew what kind of oil was put in my car and didn’t say let me check on that for you. He was just being kind of sassy. I also showed him a picture of a band or belt that was going bad on the car and he automatically shook his head and said no it’s not covered I said so just by looking at the picture you can tell me it’s not covered? He said well I can tell you right now anything that is breaks, belts etc… it’s not covered, but he just seem very bothered. Not helpful at all. when my car was done being serviced and came out of the car wash, he stuck still took a while to come and give me the paperwork best believe next time I will be requesting someone who is courteous and helpful. More
by Viviana Vital
Employees Worked With
Derrick
January 12, 2024
Never had any issues anytime I've had to bring my Ram 3500 in. Easy to schedule, get you in and out quickly. Excellent communication! Ask for Robert! 3500 in. Easy to schedule, get you in and out quickly. Excellent communication! Ask for Robert! More
by Maynard
Employees Worked With
Robert Carter
