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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.4
1,891 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,891 Reviews of Larry H. Miller Dodge Ram Avondale

August 12, 2025

Jr. Rodriquez was outstanding customer service care … his ability to get me in on short notice for emergency was fantastic More

by Magustusdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Rodriquez
August 12, 2025

The service dept is not great. They take forever to diagnose an issue and then you have to wait even longer for a fix More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Aug 13, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Gary, Based off our search with your profile name Gary; we are having trouble matching your profile name to a open ticket. So we can best assist you. Please contact Ruth or Myself at 623-478-3688

August 12, 2025

Poor communication and 2 plus months later still waiting for warranty work to be performed More

by Oscarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark in service
Aug 13, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Oscrab, Thank you so much for the review. We are sorry for any inconvenience this matter has caused. We will get back to you right away with a update and do our best to correct this situation. Please feel free to contact us 623-478-3688. Please ask for myself Robert Revere General Manager or Ruth our Customer service Director.

August 09, 2025

Got me right in for an oil change, tire rotation and a car wash. I waited and they were done quickly. More

by j2bnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
August 08, 2025

After my regular service advisor departed the dealership suddenly and the part that he told me was on order never appeared, someone had to pick up the pieces. In came Tyler, the Assistant Parts Manager and More

by rwchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler & Mark Allen
August 06, 2025

They are completely unprofessional with techs that don’t have a basic understanding of changing oil. Left drain plug loose right before a 250+ mile trip!!!! Oil everywhere. Destroyed company magnets on side More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Older lady express advisor
Aug 07, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Michael, My name is Robert Revere. I am the General Manager here at Avondale Dodge. We would like to speak to you about your experience. Please feel free to reach out to us so we can address any questions you may have. Please feel free to contact us at 623-478-3688. We look forward to speaking to you.

Aug 09, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Michael, thank you for taking the time to contact us to express your concerns regarding your recent visit. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. We apologize for any inconvenience that you have experienced due to your recent visit. As we discussed, we would truly appreciate the opportunity to service you in the future if you are willing to give us chance. Again, thank you for the honest discussion which will help us continue to improve the way we service our guests. Robert Revere, General Manager

August 06, 2025

I had a bad experience with Larry Miller Dodge ram . I made appointment only online for Monday July 14th . Was told they could not look at my truck for a week . Was patient so left truck because check e More

by danielsdoors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Painter
Aug 07, 2025 -

Larry H. Miller Dodge Ram Avondale responded

danieldoors, Thank you for your review. We are deeply concerned about your post. We want to speak to your regarding your concerns. We understand that you have spoken to one of the members of our team. We want to make sure that you have been taken care of, and you are completely satisfied with us. Please contact Robert Revere General Manager or our Director of Customer Ruth service so we can finalize this matter. 623-478-3688 Customer Support Team

August 03, 2025

Pamela Billings Took my car in for routine service and had an amazing experience! From the moment I arrived, the staff was welcoming and professional. More

by Ahmir_amal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Billing
August 02, 2025

Fantastic every one is wonderful friendly smart if you’ve got a question they have the answer. More

by briankmiller1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Ortiz
August 02, 2025

Always great service. Definably appreciate JR at the service desk, thank you. We appreciate you getting us in and out quickly. More

by Jonhy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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