Larry H. Miller Dodge Ram Avondale

I made an appointment with Elvin to see a used vehicle, I specifically told him my time restraints, as I had to leave the next day out of state. When we finalize the deal he said vehicle needed to go throu specifically told him my time restraints, as I had to leave the next day out of state. When we finalize the deal he said vehicle needed to go through final detail, a light bulb replacement, windshield water reservoir replaced, and other cosmetic items. He went and check with managers and agree on paper it would be ready next day by 12 noon, I agree and told him to skip some of the cosmetic items and I would take it as is to speed up the process, to have them start detail that night to be ready for next morning. Again, he made promises and guarantee it would be ready. Next day had to wait till 5pm for truck to be ready, had to take Uber in the middle of the day to deliver sensitive packages at airport. Truck was not even detail just wiped down. In finance I specifically told the finance manager I did not get any mail in my physical address to change it to my Po Box, again he said and guarantee everything would be mail to my Po Box. 50 days later no mail, after 2 hrs trying to find my lien holder they told me they only had my physical address, not surprised!! This is not about the condition of the vehicle, this is about the dealer making promises they can not meet, to lack the integrity to follow through on their promises or simply just do their jobs accordingly. To double check on the paper work or simply drive the vehicle to a different bay. Laziness on their part, knowingly lying when they know it wont be ready, or maybe they just don’t care after you sign More

Raoul went above and beyond what it takes To make sure the customer is satisfied From our initial greeting with him until the sale was completed and service issues were corrected immediately We can't say the customer is satisfied From our initial greeting with him until the sale was completed and service issues were corrected immediately We can't say enough about this competent salesman. He was knowledgeable about the vehicle he also was very knowledgeable and understanding and patient with us as we walk through the steps to purchase the vehicle and learn how we actually could operate all the options . I would Completely feel comfortable with referring family and friends to this dealership and especially our salesman Raul Balderrama. More

Eazy pezzy lemon squeezy. Good group over here that make it easy to buy. No headaches and no problems. Good customer service in both sales and service. it easy to buy. No headaches and no problems. Good customer service in both sales and service. More

We have been working to get a Diesel Ram2500 for over a month, when Elvin started working with us I could tell he wanted my business by the way he went above and beyond to answer all my questions and conce month, when Elvin started working with us I could tell he wanted my business by the way he went above and beyond to answer all my questions and concerns. That young man is impressive. More

Thumbs up to Nygil N. for helping me drive off in my new Dodge Ram Limited 1500 , and a shout out too Michael R. in finance for making all those important extras fix Dodge Ram Limited 1500 , and a shout out too Michael R. in finance for making all those important extras fix More

Visited the dealership with the intentions to browse inventory and test drive vehicles. I was met by Eddie. Didn't think I'd find a car the same day, but I was prepared to buy. Found exactly what I'd b inventory and test drive vehicles. I was met by Eddie. Didn't think I'd find a car the same day, but I was prepared to buy. Found exactly what I'd been shopping for! Best haggle free deal and car buying experience. Eddie was very friendly and professional. It was like working with a friend. Most definitely referring anyone I know that's looking to buy a vehicle. Will be returning in the future. More

You cannot find a better sales rep than Waylon. Total professional and also a really nice guy. He was a pleasure to work with and he made trhe car buying experience enjoyable. professional and also a really nice guy. He was a pleasure to work with and he made trhe car buying experience enjoyable. More

Best truck buying experience EVER!! Thanks Larry Miller RAM!! My salesman Elvin Villa did a fantastic job through the whole process. Diesel Samaniego tied it all together in Finance. Great team!! RAM!! My salesman Elvin Villa did a fantastic job through the whole process. Diesel Samaniego tied it all together in Finance. Great team!! More

Alexas helped my family get into a new car and we absolutely love it! Great mileage, great price. We are so grateful for her all she’s done to help! absolutely love it! Great mileage, great price. We are so grateful for her all she’s done to help! More

Very kind and helpful. Help us in every way possible and made sure we walk out with our dream car. Excellent worker and nice. Love it. Thanks once again made sure we walk out with our dream car. Excellent worker and nice. Love it. Thanks once again More