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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,155 Reviews

1,155 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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June 10, 2024

Thanks always professional and respect i appreciate it. I definitely will come back every single time that I need to do a repair to my car and change oil or tires. I’m very pkease More

by Xochil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Corbaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Gutierrez, Jesse McReynolds
June 10, 2024

Took Jeep Wrangler in for a drive train warranty concern. Issue was quickly diagnosed and parts were ordered. It took a day or two longer than I expected based on how straightforward the repair was. It took More

by emontague72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
June 10, 2024

Have done business with you for many years, have owned 3 Ram trucks and our son 2 trucks, your services are amazing and professional and always on time, We worked with Jesse and always let us know what w More

by lgmotherwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
June 09, 2024

Fixed the issue I've been having and got me in and out in a timely manner. Greatly appreciated! More

by mmustang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Every time I've had to deal with anyone the people were always very helpful. More

by swattzmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
June 08, 2024

Transmission issues under warranty weren’t thoroughly evaluated. Transmission had to be rebuilt. Extremely dissatisfied. More

by Jay.merrick18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Dallman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

We're truly sorry to hear about your transmission issues and the dissatisfaction you experienced with our service. Our commitment to thorough evaluations and quality repairs is paramount, especially when it comes to warranty matters. We understand the inconvenience and frustration you must have felt with the need for a rebuild. Your feedback is invaluable, and we'll use it to improve our processes to ensure this doesn't happen again. Please reach out to us directly so we can discuss how we can make things right for you. Your satisfaction is our top priority. David Anderson General Manager 520-745-7974

June 07, 2024

Services I knew needed to be performed were not even recommended, while other basic services were not only recommended but extremely marked up. I was told my engine was too hot to perform the work, eve More

by Tzaytsow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Dallman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for sharing your feedback. We apologize for not recommending the services you felt were necessary and for the inconvenience caused by the delay due to your engine's cooling time. Additionally, we're sorry for the oversight with the fuel level in the loaner car. We appreciate your patience and understanding, and we're glad we could fill up your truck as an apology. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future. David Anderson General Manager 520-745-7974

June 07, 2024

Great customer service, I had a nice experience while waiting for my truck which was getting serviced. More

by raulqz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
June 07, 2024

All the personal I delt with were very professional and courteous. I'll will be back More

by Juan-manzanares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Diaz
June 07, 2024

Very pleased with the customer service and how quickly everything was resolved. I will be using this location for all my future work. Thank you. More

by paul.wadsworth75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gutierrez
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