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Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,157 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
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February 10, 2023
Very disappointed with the service department, I took my car (2017 dodge journey) with a suspension noise to service and my advisor(Juan) keeps telling me to replace the front struts, I took the car to a su car (2017 dodge journey) with a suspension noise to service and my advisor(Juan) keeps telling me to replace the front struts, I took the car to a suspension shop for a second opinion and they said the struts are fine that the problems are something else(stabilizer bar bushings, sway bar links, and the end rods), very frustrated! my car is still under warranty and now I will have to spend out-of-pocket money to get it fixed, unacceptable. More
by oscarrivera20
Employees Worked With
Juan Gutierrez
January 11, 2023
I purched my last truck and my current truck from these guys. I called today to schedule an oil change and the had no record of me. I had to give them the Vin number of the truck so they could find me. Are guys. I called today to schedule an oil change and the had no record of me. I had to give them the Vin number of the truck so they could find me. Are you kidding me, I've probably had service work done there 35 times in the last 7 years and they can't find a record of me. Pretty pathetic if u ask me. More
by Bhowell735735
Employees Worked With
They fired my service girl Lisa last month
December 21, 2022
We recently brought one of our company fleet vehicles in for a check engine light and recalls. We were informed of the issues being resolved as well as having a 15 point inspection. When we arrived we sto for a check engine light and recalls. We were informed of the issues being resolved as well as having a 15 point inspection. When we arrived we stood at the counter and was ignored by all at the counter, some messing around on their cell phones. We had to get their attention. We were given our key and told that our truck was somewhere out in the lot and we can go find it. Upon picking up the truck our driver noticed the service engine soon notification on the dash. We had to have the oil changed ourselves. I tried reaching the service manager but he's in a "meeting". What a poor experience. Zero customer service. More
by bd5crewchief
Employees Worked With
November 28, 2022
Received great service, problem was addressed and fixed in a timely manner. Very, very happy customer. in a timely manner. Very, very happy customer. More
by bdsanchez
November 12, 2022
Very unhappy with Larry H. Miller Dodge in Tucson, AZ. Been trying to get out Winnebago Travato, which is on a Dodge ProMaster chassis, since April 2022. It’s now November 2022 Miller Dodge in Tucson, AZ. Been trying to get out Winnebago Travato, which is on a Dodge ProMaster chassis, since April 2022. It’s now November 2022. Parts finally on order. I have no problem with Todd, our service tech, but I have nothing good to say about the many people who tried to fix it. I’ve taken it there 4 different days of which they only worked on it for 2 of the days. Then it was there for almost 3 weeks. On top of that a lady from customer relations called today to ask about how satisfied we were and while I was giving my opinion I was cut off. Thing is she never called back! VERY DISSATISFIED AND UNHAPPY! More
by Jim R.
Employees Worked With
Todd Lowe
October 07, 2022
Excellent customer service. Prompt appointment. The vehicle was done in the same day. Vehicle was clean and the repair was done and works well. Prompt appointment. The vehicle was done in the same day. Vehicle was clean and the repair was done and works well. More
by hoffmanmark56
Employees Worked With
Juan Gutierrez
October 06, 2022
I can’t speak for the sell’s department as I have not dealt with them. This review is for the service dept. They were amazing. Quick service and worked with me when I needed to come in sooner than schedu dealt with them. This review is for the service dept. They were amazing. Quick service and worked with me when I needed to come in sooner than scheduled. HIGHLY RECOMMENDED! More
by c_villa07
Employees Worked With
September 27, 2022
Fast service & friendly advisors nice & clean waiting room for customers .i been at another dealerships and for same service take twice the time room for customers .i been at another dealerships and for same service take twice the time More
by laj420
Employees Worked With
September 26, 2022
Convenient and very helpful. Friendly service that keeps you well informed. Highly recommend this dealer for services Friendly service that keeps you well informed. Highly recommend this dealer for services More
by Ram
Employees Worked With
